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Royalty automation, cross-location reporting, a franchise development CRM for selling new units, and a unified shop OS every franchisee inherits with brand-controlled overrides.
Royalty calculation, cross-shop rollup dashboards, and chain-wide catalog management — built for tint, PPF, ceramic coating, and detail franchise systems.
Why franchise / multi-location shops choose SalesThumb
Every workflow is specific to franchise / multi-location. None of the auto-repair bloat.
Royalties calculated from gross sales per shop, per period (weekly, monthly, quarterly). On-screen statement with Print and email resend; a NACHA ACH file HQ runs through their own bank, or invoice-based collection.
Revenue, appointments, avg ticket, close rate, NPS, royalty owed, marketing spend, fill rate — all rolled up live across every franchisee. Drill into any single location.
12-month franchise-buyer playbook (lead → discovery day → FDD review → territory → close). Sales-rep dashboard, FDD-aware compliance, validator referrals, goals + leaderboards.
Franchisor sets the master service + product catalog. Franchisees inherit it; per-location price overrides allowed within franchisor-defined price floors and maximum-discount caps. Catalog updates push to all in one click.
Each franchisee gets a subdomain (atlas-tint.salesthumb.com) + optional custom domain. Per-location logo, colors, and copy — within franchisor brand-guideline floors.
Every location runs the full SalesThumb shop OS — scheduling, quoting, invoicing, payments, inventory, warranty, customer portal. No franchisee is fighting tools that don't talk.
A typical franchise / multi-location job, end-to-end
Franchisor defines master setup
Brand, master service catalog, royalty model, marketing-fund model, FDD documents, brand-guideline floors. Franchisees inherit it the moment they're spun up.
Franchise development CRM runs the sale
Inbound leads enter the franchise sales pipeline. Sales reps run the 12-month playbook — discovery day, FDD, territory, validator calls, close. All automated.
New franchisee onboarded
Subdomain provisioned; master catalog inherited; per-location overrides set; staff seated; payment processing connected. Live in days, not months.
Daily operations on the unified OS
Each location runs scheduling, quoting, invoicing, inventory, warranty — exactly the same workflow across the system. New franchisees learn one set of tools.
HQ reporting + royalty
HQ dashboard rolls up every shop in real time. Royalties calculated and statements generated at period close. Collect via a NACHA ACH file run through HQ's own bank, or invoice with auto-reminders.
Continuous catalog + brand updates
Catalog updates push to all locations with a one-click sync. Brand-asset updates flow the same way. Every franchisee stays on-brand without managing it themselves.
The features that matter for franchise / multi-location
SalesThumb ships 48+ features. These are the ones franchise / multi-location operators lean on every day.
Whether you're a solo operator or a franchisor with hundreds of locations, every shop rolls up into one HQ view with consolidated KPIs, centralized catalogs, and push-to-shop pricing and templates.
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Revenue, installer performance, per-job material margin, quote-to-paid counts, customer LTV — organized as individual reports you pick from a sidebar, not one mega-dashboard.
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Search by name, plate, or VIN in milliseconds. Every appointment, quote, invoice, warranty, and photo attached to the right record — forever.
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Pick a preset drip sequence — win back lapsed customers, follow up cold leads, or ask for a review after a completed job. Choose your pace, edit the message, turn it on.
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Every installer, every bay, every appointment in one view. Drag to reschedule. Color-coded by status. Double-book detection with explicit confirm-to-override.
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Accept cards online with a one-click pay link in SMS or email. Partial payments, deposits, refunds — all handled. All-in card rate as low as 2.79% + $0.20 per tap on Pro, tier-dependent — visible any time in Reports → Fees.
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Every customer conversation in one inbox. Auto-reminders run 24/7, but when they reply, a human sees it. MMS, templates, merge fields.
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Six scheduled nudges per customer over a year — review, warranty, cross-sell, maintenance, win-back, anniversary — with reply intent AI-classified and acted on automatically. Only the cross-sell step's pitch line is AI-written per customer; the other five are editable template copy.
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“We were running 14 locations on three different systems plus a Google Sheet for royalties. SalesThumb collapsed all of it. Royalty close went from a 5-day finance fire drill to an automated Monday morning report.”
Robert J.
COO, regional franchise system · Multi-state, US
Illustrative scenario — a composite based on typical results for shops in this vertical. Shop names and people are fictional; the workflows shown are real product features.
FAQ
SalesThumb HQ is the multi-location tier of our shop OS. It adds royalty automation, cross-location reporting, a franchise development CRM, master catalog with per-location overrides, brand-controlled franchisee branding, and a unified shop OS every franchisee inherits.
Royalties calculated from gross sales in each shop per period (weekly / monthly / quarterly). Statements available on-screen with full line-item detail, Print, and email resend. Collect via a NACHA ACH file HQ runs through their own bank, or invoice-based collection with auto-reminders. Dispute flags surfaced automatically.
Yes. 12-month franchise-buyer playbook (lead → discovery day → FDD review → territory → close), sales-rep dashboard, sequenced automations, FDD-aware compliance checks, validator-referral tracking, and sales-rep goals + leaderboards. Built specifically for franchise sales.
Yes. HQ rolls up revenue, appointments completed, avg ticket, close rate, NPS, royalty owed, marketing spend, fill rate, and same-day reschedule rate live across every franchisee. Drill from the rollup into any single shop.
Franchisor defines the master catalog (services, products, film SKUs, coating tiers, vinyl SKUs). Each franchisee inherits it; per-location price overrides allowed within franchisor-defined price floors and maximum-discount caps. One-click catalog push to all locations.
Yes. Each franchisee gets a subdomain (atlas-tint.salesthumb.com) plus optional custom domain (atlastint.com). Per-location logo, colors, copy, and public booking page — all within franchisor brand-guideline floors.
Yes. Every vertical's modules are first-class — film catalog for tint, coverage-area pricing for PPF, coating tiers for ceramic, packages for detail. Franchise systems often run multiple verticals; SalesThumb handles the mix.
Not a self-serve trial. Creating an account is free and takes no credit card — paid features unlock when you pick a plan. If you want to see the multi-location side first, the HQ tour on /demo is self-serve and walks the franchise dashboard and royalty close. See /franchise for the full multi-location pitch.
Side-by-side
Feature-by-feature comparison with pricing, what each platform's actually built for, and a migration checklist.
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Pricing
Basic, Starter, Growth, and Pro tiers, plus HQ and CRM/Franchise Sales add-ons. No long-term contract; cancel anytime.
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