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Operations core
Run your shop
From the first phone call to the final invoice — bookings, quotes, payments, inventory, warranty, and reporting all live in the same workspace.
Explore18 features
The moat
AI built in
Brief Me, photo-to-quote, dispute defender, inbox triage, slot-fill, customer brief, sales playbook copy generation, plain-English booking — every one wired into a real workflow, not a demo.
Explore15 features
What your customers see
Customer experience
Photo galleries, tip jars, live job tracking, self-serve mobile login, and a 12-month nudge sequence that quietly turns one job into the next.
Explore16 features
All-in-one Expo app
Mobile app
Single iOS + Android app.
Explore8 features
Drive demand · fill the calendar
Growth
Bulk SMS + email blasts, lobby + sales-counter TVs, smart pricing tied to close-rate, ZIP-density referral analytics, and HQ-pushable signage playlists.
Explore8 features
ANALYTICS
Reports & Insights
Financial reports, KPI dashboards, technician scoreboards, audit logs.
Explore12 reports + custom builder

Built for your industry

Window Tint Paint Protection Film Ceramic Coating Auto Detailing Vinyl Wrap Flat Glass General Service Full Service ShopSoon

See all industries →82+ features · see pricing →

MESSAGING
Inbox & replies
Auto-tagged inbound texts, three voice-matched reply drafts per thread, and inline write tools.
Explore3 tools
CUSTOMERS
Customer intelligence
A 2-sentence brief before you call, and a ranked next-service pitch from real history.
Explore2 tools
SELLING
Quoting & booking
Plain-English quote and booking parsing, cancellation slot-fill, and playbook copy.
Explore4 tools
VISION
Vision AI
Photo-to-quote drafts and a QC inspector that flags missed corners before the customer sees them.
Explore1 tool
DAILY
Briefs & reporting
A one-paragraph read on today's shop, plus a plain-English month-in-review.
Explore2 tools
PROTECTION
Disputes & warranty
Chargeback evidence packed for you, and inbound warranty claims triaged with a next step.
Explore2 tools

Every AI tool

AI reply drafts AI customer brief Suggest next service AI dispute defender AI slot-fill AI write tools My Day AI brief AI monthly story AI inbox triage AI quote-suggest AI photo tools AI claim triage Plain-English booking Sales playbook copy

See the full AI showcase →All AI features →

Customer login · name + phone
Customer types name + phone, gets a 6-digit SMS code, lands in their own portal. 30-day session. Same auth surface as the magic-link web flow.
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Staff login · email + password
Better-Auth session, secure-stored on device. Token gets sent as a Bearer header on every API call, so techs stay signed in across app restarts.
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Role-based tabs
Per-employee mobile_role (NONE / INSTALLER / SALES / BOTH) decides who sees Today + Schedule vs Customers + Quotes. Owners and managers get the manager Dashboard on top, regardless of their own mobile_role.
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Today screen · My Day priority
Tech opens the app and sees today's jobs sorted by priority + bucket chips (Drop-offs / In-Progress / Ready). Live JobTimer per job.
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VIN scanner
Point the camera at the VIN barcode on the door jamb, dash, or windshield. Auto-fills year/make/model/trim via the free NHTSA vPIC decoder — no typing 17 characters by hand.
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Photo capture in app
Tech snaps before/during/after photos directly into the job record. Uploads to R2 immediately when a connection is available.
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On-device push notification
New job assigned → push fires to the installer's phone within a few minutes, even when the app is backgrounded. A walkie-talkie voice clip also pushes instantly to its recipients. No push yet for reminders, time-off, or inbox messages.
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Walkie — team voice push-to-talk
Tech holds a button, talks, releases — the clip goes out to the whole shop or one teammate and auto-plays out loud on the other end, like a real walkie-talkie. Free on-device transcript under each clip; stays in the inbox to replay if missed.
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One app — tech, sales, and customers See pricing →

DASHBOARDS
HQ Dashboard & KPIs
Cross-shop revenue, conversion, AR. Underperforming-locations alerts.
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BILLING
Royalty Automation
Monthly close, branded statements, NACHA ACH file export, manual reconciliation.
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BRAND
FDD Compliance & Audits
Brand-color + pricing-floor locks, PASS/FAIL visit checklists with tracked corrective actions.
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MARKETING
Marketing Fund
Pool tracking, co-op approvals, per-shop spend visibility.
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CATALOG
Master Catalog Management
Push services + pricing rules to every shop. Lock or let franchisees override.
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REPORTS
Cross-Shop Reports
Leaderboards, per-shop comparisons, region rollups, signage broadcasts.
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For chains running 1-500+ shops HQ tier pricing →

PIPELINE
Pipeline & Stages
Inquiry → qualified → discovery day → award. Kanban + forecasted close.
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INBOUND
Lead Capture & Embed
Drop-in lead form for your franchise site. Source tracking, attribution, dedupe.
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OUTREACH
Sequences & Power Dialer
Multi-touch email + SMS cadences. Power-dialer with call notes auto-logged.
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VALIDATION
Validation Calls
Match prospects to existing franchisees. Star-rated calls auto-advance stage.
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DISCOVERY
Discovery Days
60-day visit calendar, a real 5-item prep checklist, AI prep briefing.
Explore
PROCESS
Playbook, Goals, Compliance
Your sales process codified. KPI dashboards. FDD doc vault + e-sign.
Explore

Selling franchise units? See the full CRM tour Franchise Sales pillar overview →CRM tier pricing →

Pricing Test drive

Notes from the shop floor

Practical writing on running a tint, PPF, ceramic coating, detail, or wrap shop. 116 posts and counting — operations playbooks, buyer's guides, and product notes from the SalesThumb team.

August 2026

Aug 10
Colorado window tint law: VLT limits, mirrors & fines
Industry7 min
Aug 10
Illinois window tint law: VLT limits, fines & exemptions
Industry8 min
Aug 10
Maryland window tint law: VLT limits, fines & exemptions
Industry7 min
Aug 10
New York window tint law: VLT limits, fines & exemptions
Industry7 min
Aug 10
Michigan window tint law: VLT limits, fines & exemptions
Industry7 min
Aug 10
Louisiana window tint law: VLT limits, fines & exemptions
Industry8 min
Aug 10
Virginia window tint law: VLT limits, fines & exemptions
Industry7 min
Aug 10
Pennsylvania window tint law: VLT limits & exemptions
Industry7 min
Aug 10
Texas window tint law: VLT limits, fines & exemptions
Industry8 min
Aug 10
Ohio window tint laws: VLT limits, fines & exemptions
Industry7 min
Aug 10
Florida window tint law: VLT limits, fines & exemptions
Industry7 min
Aug 10
California window tint law: VLT limits & exemptions
Industry7 min
Aug 10
Arizona tint laws: VLT limits, fines & exemptions
Industry7 min

July 2026

Jul 31
The Founding 50 offer, explained: 50% off Growth or Pro for year one
Product4 min
Jul 21
Vehicle wrap pricing in 2026: what to charge
Operations6 min
Jul 21
How to write a shop warranty policy that actually protects you
Operations5 min
Jul 21
Multi-location shop management: when to bring on an HQ layer
Product5 min
Jul 21
Franchise development CRM: what tint & PPF franchisors actually need
Product5 min
Jul 21
Designing a ceramic coating finishing room for cure quality
Industry6 min
Jul 21
Shop management software ROI: how to actually calculate it
Operations6 min
Jul 10
North Carolina window tint law changes for 2026
Industry8 min
Jul 10
Georgia window tint law changes: HB 1161 explained (still delayed)
Industry7 min

June 2026

Jun 9
How to start a window tint business in 2026
Industry9 min
Jun 9
How to start a PPF business in 2026
Industry9 min
Jun 8
How to start a car detailing business in 2026
Industry8 min
Jun 8
Window tint pricing in 2026: what to charge
Operations8 min
Jun 7
Ceramic coating vs PPF: what's the difference?
Industry7 min
Jun 7
How much does ceramic coating cost in 2026?
Industry7 min
Jun 6
Tint percentages explained: VLT, 5%, 20%, 35%, 50%
Operations9 min
Jun 5
How much does PPF cost? 2026 pricing guide
Industry7 min
Jun 4
Ceramic vs carbon vs dyed tint: pricing each tier
Industry8 min
Jun 3
Auto detailing prices in 2026: what to charge
Operations7 min

May 2026

May 20
How to price a 4-bay PPF install: cost-up guide
Operations9 min
May 19
ShopMonkey vs SalesThumb for ceramic coating shops (2026)
Industry9 min
May 18
Why ShopMonkey isn't built for tint shops
Industry8 min
May 17
Why mobile detail is the highest-margin vertical in 2026
Industry7 min
May 16
2026 ceramic coating pricing trends
Industry9 min
May 16
The no-show recovery sequence that gets customers back on the calendar
Operations6 min
May 15
OrbisX vs Tekmetric pricing 2026: which costs less
Industry8 min
May 14
How to handle a customer who wants a refund on a tint job
Operations7 min
May 13
The death of paper tint quotes
Industry6 min
May 12
Tint Wiz vs SalesThumb: the bay-floor mobile test
Product8 min
May 11
EV-specific tint and PPF considerations for shops
Industry8 min
May 11
Building a referral loop for ceramic coating shops
Operations7 min
May 10
Why franchise tint chains are losing to indies in 2026
Industry7 min
May 8
The tint shop pricing math that actually works in 2026
Operations8 min
May 8
AutoLeap vs SalesThumb for detail shops
Industry8 min
May 6
PPF margin trap: why high ticket isn't high margin
Operations9 min
May 6
AI vehicle recognition is changing tint quoting in 2026
Product6 min
May 4
Your first installer hire: the 90-day onboarding playbook
Operations8 min
May 3
Fleet contracts for service shops: how to price
Operations7 min
May 3
What your first 30 days using SalesThumb should look like
Product7 min
May 3
MobileTechRX vs SalesThumb for mobile detailers
Industry7 min
May 2
Subscription detailing: the trend defining 2026
Industry7 min

April 2026

Apr 30
Ceramic coating: the highest-margin vertical of 2026
Industry7 min
Apr 29
AI and aftermarket shops: what's useful in 2026
Industry8 min
Apr 29
TintPro vs SalesThumb: an honest field comparison
Industry7 min
Apr 27
Managing seasonal swings in detail shop revenue
Operations5 min
Apr 27
PPF roll inventory: cut waste from 18% to under 5%
Operations8 min
Apr 26
How to choose tint shop management software in 2026
Industry9 min
Apr 25
Urable vs SalesThumb for ceramic coating shops
Industry8 min
Apr 23
The deposit collection strategy that cuts no-shows
Operations7 min
Apr 22
Tint shop SOP: from quote to warranty in 30 minutes
Operations7 min
Apr 22
Setting up a referral program that actually works
Operations5 min
Apr 22
How to actually grow your shop's Instagram in 2026
Operations8 min
Apr 22
ShopMonkey vs OrbisX vs SalesThumb: 2026 comparison
Industry10 min
Apr 21
The PPF warranty wars of 2026: what matters
Industry6 min
Apr 18
Tekmetric vs SalesThumb for tint and PPF shops
Industry8 min
Apr 15
Ceramic coating maintenance: what every owner should know
Industry5 min
Apr 15
Winter revenue strategy for aftermarket shops
Operations7 min
Apr 15
Bay utilization: how the best shops hit 85%+
Operations8 min
Apr 14
Spreadsheet vs SalesThumb: when to migrate off Excel
Operations7 min
Apr 11
How to onboard a new tech in 14 days (instead of 90)
Operations6 min
Apr 9
Insurance for tint, PPF, and ceramic shops
Operations6 min
Apr 9
What multi-location shops get wrong when scaling
Operations9 min
Apr 9
The state of the wrap industry in 2026
Industry7 min
Apr 7
The monthly shop financial close: 4-hour playbook
Operations8 min
Apr 4
Software: the #1 margin lever in aftermarket auto
Industry7 min
Apr 3
PPF and ceramic for EVs: Teslas, Rivians, Lucids
Industry7 min

March 2026

Mar 31
2026 tint VLT enforcement: what shops need to know
Industry6 min
Mar 29
The shop Instagram content system: 3 posts a week
Operations7 min
Mar 27
Bay utilization metrics that actually matter
Operations5 min
Mar 20
Warranty claims playbook: handled in 14 days
Operations7 min
Mar 19
What's the legal tint percentage in your state?
Industry5 min
Mar 17
Building the EV truck PPF niche in 2026
Operations7 min
Mar 11
Tax write-offs for aftermarket shop owners
Operations6 min
Mar 4
Detail shop equipment list: $5K, $15K, $50K build-outs
Industry8 min

February 2026

Feb 26
How to hire your first tint or detail installer
Operations7 min
Feb 17
How to handle bad reviews professionally
Operations5 min
Feb 9
How to handle warranty claims like a pro shop
Operations6 min

January 2026

Jan 26
Shop floor layout for tint, PPF, and ceramic shops
Operations7 min
Jan 12
Best ceramic coating brands compared (2026 update)
Industry8 min

December 2025

Dec 22
2025 in review: 7 auto-aftermarket trends
Industry8 min
Dec 9
Windshield protection film: what's new in 2025
Industry5 min

November 2025

Nov 15
Vinyl wrap vs paint: 5-year cost comparison
Industry7 min
Nov 4
PPF maintenance: how to keep it looking new for 7+ years
Industry5 min

October 2025

Oct 21
Wheel coating: is it worth the upcharge?
Industry4 min
Oct 8
Tint shop SOPs: quote to warranty in 7 steps
Operations9 min

September 2025

Sep 25
Ceramic coating on Tesla: what's different
Industry5 min
Sep 10
Auto detail business model: mobile vs storefront
Industry8 min

August 2025

Aug 18
How to price ceramic coating services for profit
Operations7 min
Aug 5
Vinyl wrap care: dos and don'ts to keep it looking new
Industry5 min

July 2025

Jul 24
How long does ceramic coating really last?
Industry6 min
Jul 9
Mobile detailing pricing: how to charge for convenience
Operations5 min

June 2025

Jun 30
Headlight restoration: DIY vs pro vs replacement
Industry5 min
Jun 15
Best window tint brands compared (2025 update)
Industry8 min

May 2025

May 27
Auto detailing prices: what to charge in 2025
Operations6 min
May 12
What is paint protection film (PPF) and is it worth it?
Industry7 min

April 2025

Apr 22
How to start a window tint shop business (step-by-step)
Industry10 min
Apr 8
What does paint correction actually do?
Industry5 min

March 2025

Mar 18
PPF vs ceramic coating: which one is right for your car?
Industry7 min
Mar 3
Best PPF brands compared: XPEL vs SunTek vs STEK (2025)
Industry7 min

February 2025

Feb 18
Window tint laws by state: the 2025 reference
Industry9 min
Feb 4
How much does PPF cost in 2025?
Industry6 min

January 2025

Jan 28
Are ceramic coatings worth it for daily drivers?
Industry6 min
Jan 14
How much does ceramic coating cost in 2025?
Industry6 min

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The operating system for tint, detail, PPF, and service shops. Built by shop owners, for shop owners.

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