What franchise management software does SalesThumb offer?

SalesThumb HQ ($599/mo flat) is the multi-location add-on for our shop-management platform. It adds a franchisor-grade layer on top of the per-shop OS: royalty calculation + statement generation, cross-location revenue + performance reporting, location compliance tracking, and a unified shared services catalog that every franchisee inherits with per-location overrides. A separate CRM/Franchise Sales add-on ($799/mo, stacks on HQ or standalone) adds the franchise development CRM for selling new units and sales playbook automation for franchise sales reps.

How does royalty tracking work in SalesThumb?

Royalties are calculated automatically from gross sales in each shop. Franchisors define the rate (typically 5-8% of gross), the period (weekly/monthly/quarterly), and any thresholds or carve-outs. SalesThumb generates the royalty statement per shop per period with full line-item detail and surfaces dispute flags. For collection, SalesThumb generates a bank-ready ACH file (or you can invoice and collect manually) — you upload the file to your own bank, which handles the actual transfer. Each period exports to CSV, and any individual statement can be printed from the browser; a one-click statement PDF isn't built yet.

Can I see all my franchise locations in one dashboard?

Yes. The HQ dashboard rolls up KPIs from every franchisee shop in real time — revenue, appointments completed, avg ticket, close rate, NPS, royalty owed, marketing spend, and operational metrics like fill rate and same-day reschedule rate. Drill from the rollup into any single shop for a full per-shop view.

Do you have a franchise development CRM for selling new units?

Yes. The franchise sales CRM ships with a 12-month franchise-buyer playbook (lead → discovery day → FDD review → territory selection → close), a sales-rep dashboard, sequenced automations, FDD-aware compliance checks, validators (referenced franchisees who'll take a call), and a goals + leaderboard for sales reps. Built specifically for franchise sales — not retrofitted from a generic CRM.

How do you handle multi-location pricing and catalogs?

HQ admins can push a service, sales-matrix price, or film product to every shop that's missing it with a single click — a one-time standardization push, not an ongoing sync. Each shop still owns and can freely edit its own catalog afterward, applying per-location pricing overrides within franchisor-defined floors and ceilings.

Can franchisees use their own SalesThumb subdomain?

Yes. Each franchisee gets their own subdomain (e.g. atlas-tint.salesthumb.com) plus optional custom domain (e.g. atlastint.com). Branding is per-location: logo, colors, copy, public booking page, customer messaging. The franchisor sets the brand-guideline floor.

What does HQ pricing look like?

HQ is $599/mo flat — the first 5 shops are included free, then $35/shop/mo beyond that. The Franchise Sales CRM for selling new units is a separate add-on at $799/mo (stacks on HQ or standalone). See /pricing for the full breakdown, or reach out via /contact for larger networks.

How long does it take to roll out across an existing franchise network?

Typical rollout for an established franchise network is 60-90 days: 2 weeks for HQ setup + catalog import, 4-6 weeks for franchisee rollout in waves of 5-10 shops, and 2-4 weeks for royalty automation cutover. We provide a dedicated rollout coordinator for networks of 10+ locations.

SalesThumb^™

HQ Multi-location

Franchise software built for the trades we live in.

Royalty automation, cross-location reporting, and a franchise-development CRM that lives next to the same shop OS every franchisee runs day-to-day. One platform for franchisor and franchisee — no CSV exports, no spreadsheet reconciliation, no third-party royalty tool.

Custom pricing · 60-90 day rollout · dedicated coordinator for networks 10+

$0 → $10M+

Illustrative example — revenue trajectory for a growing multi-location network

5 → 50 shops

Illustrative example — location growth over a multi-year rollout

5-8%

Royalty rate typical (configurable)

60-90 days

Typical network-wide rollout window

What HQ ships with

Everything a franchisor actually needs.

Not a bolted-on "multi-location" toggle. Purpose-built franchisor tooling on top of the shop OS your locations already run.

Cross-location dashboard

Rollup KPIs from every franchisee in real time — revenue, appointments, close rate, NPS, royalty owed. Drill into any shop for per-location detail.

Royalty automation

Automatic royalty calculation from gross sales. Per-shop statements per period with period-level CSV export, plus a bank-ready ACH file you generate and upload to your own bank for collection. Dispute-flag surface.

Franchise development CRM

12-month franchise-buyer playbook from lead → discovery day → close. FDD-aware compliance, validator referrals, rep dashboard, goals + leaderboard.

Per-location overrides

Master catalog at HQ. Per-shop price/inventory overrides within franchisor-defined floors and ceilings. One-click catalog push with override-respect.

Territory map

State-level view of awarded shops vs. active prospect interest, so your franchise-development team can see what's open, what's protected, and where the pipeline is working.

Shop OS for every franchisee

Each franchisee gets the full SalesThumb shop OS: CRM, scheduling, quotes, invoicing, payments, inventory, mobile app — branded with their own logo + domain.

Why franchisors choose SalesThumb

One platform, franchisor and franchisee.

Royalty automation that pulls from real shop transactions — no franchisee self-reporting, no spreadsheet reconciliation
Same shop OS for every franchisee, so onboarding a new unit takes hours, not weeks
Franchise development CRM purpose-built for selling new units — FDD-aware, validator-aware, playbook-driven
Per-location overrides within franchisor-defined floors/ceilings — flex without losing brand integrity
Catalog push with override respect — update once at HQ, ship to every location
Multi-location dashboard with drill-down — leadership-grade reporting without a BI tool
Mobile installer app branded per location — every franchisee gets the same tech experience
No-obligation evaluation for franchisors before any commitment

FAQ

Franchise FAQ.

What franchise management software does SalesThumb offer?: SalesThumb HQ ($599/mo flat) is the multi-location add-on for our shop-management platform. It adds a franchisor-grade layer on top of the per-shop OS: royalty calculation + statement generation, cross-location revenue + performance reporting, location compliance tracking, and a unified shared services catalog that every franchisee inherits with per-location overrides. A separate CRM/Franchise Sales add-on ($799/mo, stacks on HQ or standalone) adds the franchise development CRM for selling new units and sales playbook automation for franchise sales reps.
How does royalty tracking work in SalesThumb?: Royalties are calculated automatically from gross sales in each shop. Franchisors define the rate (typically 5-8% of gross), the period (weekly/monthly/quarterly), and any thresholds or carve-outs. SalesThumb generates the royalty statement per shop per period with full line-item detail and surfaces dispute flags. For collection, SalesThumb generates a bank-ready ACH file (or you can invoice and collect manually) — you upload the file to your own bank, which handles the actual transfer. Each period exports to CSV, and any individual statement can be printed from the browser; a one-click statement PDF isn't built yet.
Can I see all my franchise locations in one dashboard?: Yes. The HQ dashboard rolls up KPIs from every franchisee shop in real time — revenue, appointments completed, avg ticket, close rate, NPS, royalty owed, marketing spend, and operational metrics like fill rate and same-day reschedule rate. Drill from the rollup into any single shop for a full per-shop view.
Do you have a franchise development CRM for selling new units?: Yes. The franchise sales CRM ships with a 12-month franchise-buyer playbook (lead → discovery day → FDD review → territory selection → close), a sales-rep dashboard, sequenced automations, FDD-aware compliance checks, validators (referenced franchisees who'll take a call), and a goals + leaderboard for sales reps. Built specifically for franchise sales — not retrofitted from a generic CRM.
How do you handle multi-location pricing and catalogs?: HQ admins can push a service, sales-matrix price, or film product to every shop that's missing it with a single click — a one-time standardization push, not an ongoing sync. Each shop still owns and can freely edit its own catalog afterward, applying per-location pricing overrides within franchisor-defined floors and ceilings.
Can franchisees use their own SalesThumb subdomain?: Yes. Each franchisee gets their own subdomain (e.g. atlas-tint.salesthumb.com) plus optional custom domain (e.g. atlastint.com). Branding is per-location: logo, colors, copy, public booking page, customer messaging. The franchisor sets the brand-guideline floor.
What does HQ pricing look like?: HQ is $599/mo flat — the first 5 shops are included free, then $35/shop/mo beyond that. The Franchise Sales CRM for selling new units is a separate add-on at $799/mo (stacks on HQ or standalone). See /pricing for the full breakdown, or reach out via /contact for larger networks.
How long does it take to roll out across an existing franchise network?: Typical rollout for an established franchise network is 60-90 days: 2 weeks for HQ setup + catalog import, 4-6 weeks for franchisee rollout in waves of 5-10 shops, and 2-4 weeks for royalty automation cutover. We provide a dedicated rollout coordinator for networks of 10+ locations.

Let's talk about your network.

30-minute discovery call. We'll walk the HQ surface, review your royalty model, and outline a rollout timeline for your location count.