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Honest, quarterly-updated visibility into what we're building. 19 items grouped by status. Have a suggestion? Tell us — we read every email.
Today most installer-app actions (photo uploads, clock events, status changes) need a live connection to save. This brings queued offline support so a tech can keep working across several jobs without signal, syncing automatically once back online.
Customers can pay invoices, tips, and deposits via Apple Pay directly inside the SalesThumb customer app — no processor redirect.
Today we export to QuickBooks one-way. Bringing two-way sync so invoice + customer changes in QuickBooks reflect back into SalesThumb.
Automatic sales tax calculation per jurisdiction (especially helpful for shops near state lines or mobile detail trucks crossing zones).
Flag any customer thread where AI detects rising frustration or churn risk so the owner can intervene before a 1-star review.
Original buyer sells the car — current warranty needs to transfer to the new owner with re-registration through the customer portal.
A token-secured, no-login view where a customer sees every vehicle they have on file at a shop, each one's active warranties, and the next maintenance or recoat date coming up — all from the same portal link used for booking and invoices.
Every inbound SMS / email is auto-classified by intent, urgency, and sentiment, with urgent threads bubbling to the top of the inbox. A Claude-generated reply draft is attached to that classification so the operator can approve with one tap instead of writing from scratch.
Native mobile companion to the franchise-sales CRM. For franchise sales reps doing discovery days + territory walks in the field.
Each shop or franchise can publish their own iOS + Android customer app with their logo, colors, and brand identity. Powered by Expo EAS.
Inbound calls outside business hours get answered by an AI voice agent that can book appointments, give quotes from the catalog, and route urgent calls to a human.
Self-serve portal for commercial customers (rental fleets, delivery companies, dealerships) to schedule recurring service on their vehicle list without going through the front desk.
Rep drops 1-4 photos of a customer's car; Claude identifies the vehicle and maps it to the shop's own tint vehicle-type catalog, then prices a Good / Better / Best suggestion straight from the shop's real pricing — never an invented number. Rep reviews and pushes the draft into the normal quote flow.
One-tap SMS or email link drops the customer at /portal/<token> with their appointments, photos, invoices, warranties, loyalty. No login, no app install.
Customer follows their job in real time via /track/<token>. Status updates from DROPPED OFF → IN PROGRESS → READY → COMPLETED, auto-refreshing every 30 seconds — no login, no app install.
Per-service close-rate tracking on a configurable 30-365 day lookback (5+ quotes minimum) with RAISE/REDUCE/HOLD/REPOSITION recommendations.
Every meaningful event — booking, payment, photo, reply — flows to a lobby-TV ticker on a 30-second refresh. No push, no notifications riding on top of it — glance-only.
Franchisor-grade dashboard with cross-shop KPIs, automated royalty calculation, region tools, and HQ-only roles (Org Owner, Org Admin, Org Viewer).
Owner-only Claude-powered daily brief surfacing the day's most important customers, jobs, and decisions.