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Help center
Three ways to get help. Pick the one that fits.
Last updated September 30, 2026
New to SalesThumb? Start here:
Everything else is in the knowledge base and our guides.
Have a question we haven’t answered, or hit a snag? Email us with your shop name and what’s going on, and a real person will get back to you. You can also use the chat button at the bottom of any page on this site.
info@roffik.comBasic setup takes about 30 minutes. For more complex shops, we'll help you set up. Tell us about your shop and what you’re moving over from.
Ask for setup helpAlready a customer? Sign in for help inside the app. Account, billing and plan questions go to info@roffik.com. Also useful: system status, security and contact for sales and partnerships.