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Help center
We’re here to help you get the most out of SalesThumb. Start with the knowledge base for the fastest answer, or email us and a real person will follow up.
Last updated June 21, 2026
Step-by-step guides for getting started, customers, quotes, payments, scheduling, inventory, warranty, the mobile app, HQ, and integrations.
Browse the knowledge baseHave a question we haven't answered, or hit a snag? Email us and a real person will get back to you.
info@roffik.comCheck current uptime and any active or recent incidents across the SalesThumb platform.
View system statusThe fastest way to get an answer is the knowledge base, which covers setup and day-to-day questions. If you can’t find what you need, email info@roffik.com with your shop name and a description of the issue, and we’ll get back to you.
Sign in and you’ll find in-app help throughout SalesThumb, including the AI tools hub and the knowledge base. Account, billing, and plan questions can also be sent to info@roffik.com.