Migrate from TintWiz

For TintWiz shops, the customer + vehicle move is straightforward. This guide is upfront about what the importer actually does — it's a generic CSV import with a TintWiz source tag, not a TintWiz-schema-aware bundle importer, so warranty history, job history, and photos need a different plan.

Before you start

You'll need:

• TintWiz admin login
• Your SalesThumb shop set up (onboarding wizard complete)
• About an hour of uninterrupted time
• Your current TintWiz subscription is paid through this billing cycle (no need to cancel yet — we'll do that at the end)

Step 1 — Export from TintWiz

In TintWiz, run a data export for your customers and vehicles (check TintWiz's own export/account settings for the current export flow). Save the customer export as CSV.

Step 2 — Import customers + vehicles

In SalesThumb: Customers → Import. Upload your customer CSV (up to 5,000 rows per file). Pick "Tint Wiz" from the source-platform dropdown — this tags every imported customer with a "tintwiz_import" source so your reports can show where they came from. It doesn't change how columns are parsed.

SalesThumb's importer is a generic CSV importer: it auto-guesses your column headers into customer fields (name, email, phone, address) and a single vehicle per row (year, make, model, VIN, color, plate). Review the "Map your columns" step, check the preview, and confirm. It's CSV-only — there's no folder or zip upload, and no separate handling for jobs, warranty, or photos.

Step 3 — Service catalog

TintWiz services don't auto-import — different tier model. Every new SalesThumb shop starts with a small starter catalog for its vertical (a few core services like Full sedan tint, Full SUV tint, and Tint removal, seeded automatically so you can quote something on day one), which you then build out.

Add your remaining tint services in the service builder — Settings → Packages can bundle them into Good / Better / Best tiers — plus removal and any specialty jobs.

Step 4 — Warranty records

SalesThumb's importer doesn't bring over warranty history from TintWiz — there's no warranty-record import today. Two practical options:

1. New installs going forward get a SalesThumb warranty record once your team registers it after the job (Growth plan and up; Register on the completed appointment's Warranty card, or Warranty → New in the mobile app); the certificate email then goes out automatically.
2. Existing TintWiz warranties stay in TintWiz. Keep TintWiz accessible read-only (see Step 6) so staff can look up an old warranty term or film lot if a customer calls in. If you have a large warranty book and want to talk through options, reach out to hello@salesthumb.com before your cutover date.

Step 5 — Photos

Old install photos stay in TintWiz — there's no photo import today. New jobs in SalesThumb start their own before/after photo gallery from the first job forward (installers capture photos from the job screen in the mobile app; tap-to-add, not a fixed shot checklist).

Step 6 — Validate before canceling TintWiz

Spot-check before canceling:

• Customer count matches (within 1-2%)
• Vehicle year/make/model/VIN look right on a sample of imported customers

Step 7 — Run parallel for 14 days

Same as our other migration paths: run SalesThumb as primary for 14 days, keep TintWiz as read-only backup for warranty/photo/job-history lookups. After 14 days, cancel TintWiz.

TintWiz vs SalesThumb — the practical differences

• Warranty workflow: every new SalesThumb warranty gets a real certificate record with its own public page (customers can look up their warranty and file a claim from it) — no separate print-and-hand step needed going forward.
• Customer portal: SalesThumb gives every customer a link-based portal showing their vehicle history, warranty status, and a rebook option.
• Photo capture: SalesThumb's installer mobile app organizes photos into Before/After tabs on the job screen — installers tap to add a photo, and it's filed under the right vehicle/job automatically.
• Quoting: SalesThumb offers good/better/best tier quoting with deposit collection built in.

Try the customer portal (and, on Growth or higher, the warranty certificate) on your first few jobs so your team knows what customers will see.