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Service-area booking with a distance check, mobile photo capture built for spotty signal, a no-app card pay link, and a customer portal that doesn't require an app download.
Route-based scheduling, curb-side card payment, and service-area radius checks — built for mobile operators.
Why mobile operators shops choose SalesThumb
Every workflow is specific to mobile operators. None of the auto-repair bloat.
Customers enter their address at booking; the site checks it against your service-area radius and shows an in-range or out-of-range hint. You still sequence the day's stops yourself — dispatch stays manual.
Quote, photo-log, invoice, and capture signatures in the field. Most actions need a connection to save — the app retries automatically and gives you a clear message if a save doesn't go through, instead of silently losing it.
Text the customer a pay link — they settle with a card from their own phone (no card reader needed). They pay before you leave; receipt texted instantly.
No download required. Customers get a magic-link SMS — quote, signature, payment, photo gallery, reviews — all in their phone's browser. Zero friction.
Before/after photos per address. Customer gets a branded gallery; you have time-stamped evidence for any later dispute.
A typical mobile operators job, end-to-end
Customer books online
Picks a service + address + window. Booking checks the address against your service-area radius and shows only the in-range windows you've made available that day.
Deposit + schedule slot
Customer pays deposit. Stop is added to that day's schedule at the time slot they picked. You sequence and re-order stops yourself — no automatic route optimization.
Day-of route brief
Driver opens 'My Day' on the mobile app: the stop list you sequenced, customer notes, photos, service checklist per stop. Tap any address for turn-by-turn directions in your phone's maps app.
Service performed + photo log
Per-stop photo log (before/after). Needs a data connection to save — the app retries automatically and flags it clearly if a shot doesn't upload.
Customer pays before you leave
Final invoice texted as a pay link. Customer settles with a card on their own phone. Receipt texted. You drive to the next stop.
Review + rebook
A review request goes out automatically about a day after the job's marked complete. Maintenance-plan customers auto-rebook at the optimal cadence. Recurring revenue, no chasing.
The features that matter for mobile operators
SalesThumb ships 48+ features. These are the ones mobile operators operators lean on every day.
The installer app shows today's schedule, captures photos, clocks in/out, and updates job status. The customer app shows their active job's progress, appointments, quotes, invoices, and warranty status — as the SalesThumb app with your shop's name on it today. (A fully white-labeled app under your own brand in the App Store is on the roadmap.)
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Every installer, every bay, every appointment in one view. Drag to reschedule. Color-coded by status. Double-book detection with explicit confirm-to-override.
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Accept cards online with a one-click pay link in SMS or email. Partial payments, deposits, refunds — all handled. All-in card rate as low as 2.79% + $0.20 per tap on Pro, tier-dependent — visible any time in Reports → Fees.
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Every appointment gets a photo gallery. Techs capture on mobile. Customers see a polished post-install gallery. You protect yourself from 'it was like that when you got it' claims.
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Your own branded booking URL — shop.salesthumb.com/book. Customers pick a service, a time, and pay a deposit if you require one. It runs 24/7.
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Every customer conversation in one inbox. Auto-reminders run 24/7, but when they reply, a human sees it. MMS, templates, merge fields.
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Pick a preset drip sequence — win back lapsed customers, follow up cold leads, or ask for a review after a completed job. Choose your pace, edit the message, turn it on.
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From any customer's page, hit 'Portal link' → Copy, text, or email a 30-day link. Lands at /portal/<token>. No password, no app install required.
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“I went from a 6-stop day with two no-shows to an 8-stop day fully prepaid. Deposit-on-booking changed the math of my whole business.”
Tasha B.
Owner-operator, mobile detail · Tampa, FL
Illustrative scenario — a composite based on typical results for shops in this vertical. Shop names and people are fictional; the workflows shown are real product features.
FAQ
Not fully — quoting, photo-log, invoicing, and signatures all need a data connection to save today. If a save fails, the app retries automatically once and then shows a clear "couldn't save, check your connection" message rather than losing your work silently, so you know to retry once you've got a signal. Full offline queueing (write now, sync later) is a roadmap item, not shipped yet.
Yes. You text the customer a pay link and they pay with a card on their own phone — no extra card reader to buy or carry. Receipt texts instantly. Cash payments can be recorded manually too.
Not automatically — there's no drive-time calculation or auto-sequencing. Each stop's address is checked against your service-area radius at booking time; you sequence the day's stops yourself. Techs open 'My Day' to see their scheduled jobs with per-stop notes.
No. Customers get a magic-link SMS that opens their portal in any phone browser — quote, signature, payment, photo gallery, review, rebook. Zero friction; works on iPhone and Android equally.
Yes. Weekly / bi-weekly / monthly maintenance customers get their next visit auto-booked on schedule with a due-date reminder; you still collect payment yourself — no auto-charge, and no automatic route grouping (each stop is sequenced by you).
Tap-to-navigate opens the customer's address in your phone's maps app — one tap from the route brief straight to turn-by-turn directions.
Yes. Switch between bay-based and address-based scheduling per appointment. Same customer record, same calendar, same inbox. Common setup for shops adding a mobile service to a brick-and-mortar.
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Side-by-side
Feature-by-feature comparison with pricing, what each platform's actually built for, and a migration checklist.
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Pricing
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