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Tiered coating pricing (1yr · 5yr · 9yr · lifetime), a custom-named job-stage checklist for tracking prep through cure, and annual maintenance reminders that bring customers back.
Tier-based warranty pricing, digital prep checklists, and automated recoating reminders — built for the ceramic coating workflow.
Why ceramic coating shops choose SalesThumb
Every workflow is specific to ceramic coating. None of the auto-repair bloat.
1-year, 5-year, 9-year, and lifetime tiers configured per brand. Add prep level (1-step, 2-step, 3-step correction) as a separate line item. Customers see the upgrade path clearly.
Name the stages your process needs — wash, decon, clay, correction, panel wipe, coating, whatever your shop calls them — and mark each complete as the job moves through your bay. One checklist per appointment, in order, so nothing gets skipped.
When the vehicle's actually ready, a staff member marks it and the customer gets a pickup-notification text. No guessing what stage a job is at from the front counter.
Auto-generated certificate with vehicle year/make/model, install date, warranty period (or LIFETIME), a unique certificate number, and a QR code customers or future buyers can scan to verify it's still active.
Turn on a maintenance cadence per tier or film — 365 days by default — and the system texts the customer once when their inspection or recoat comes due. No repeat nudges on the same cycle. Off by default; opt in once your cadences are set.
Document paint condition per stage with photos and notes — justify two-step correction to the customer.
A typical ceramic coating job, end-to-end
Customer requests a coating quote
Year/make/model, current paint photos, desired tier (1yr through lifetime). The system suggests prep level based on photos and recommends an upgrade tier.
Tier + prep priced
Coating tier × prep level builds the quote. Add interior coating, wheel-face coating, glass coating as line items. Customer signs and pays deposit online.
Multi-day job, one appointment
Book the appointment for however long the job actually takes — wash, decon, correction, panel wipe, coating, cure. Add a named stage for each part of your process and mark them complete as the vehicle moves through your bay.
Job-stage checklist
Every stage you named shows up in order with a percent-complete. Nothing marked done until someone on the job marks it complete.
Ready + pickup
When the coating's cured and the vehicle's ready, a staff member marks it ready and the customer gets a pickup-notification text. Staff can also email the customer a link to their warranty certificate with one click from the warranty record. Final payment captured on the customer's pay link (card).
Maintenance-due nudge
If you've turned on maintenance reminders, the system texts the customer once when their inspection or recoat comes due (365-day default, configurable per tier or film). Mark the cycle resolved when they rebook — warranty stays active and the next cycle's nudge re-arms automatically.
The features that matter for ceramic coating
SalesThumb ships 48+ features. These are the ones ceramic coating operators lean on every day.
Build a quote from real line items — services, film, parts, fees — send it, and the customer approves with a drawn signature and a card deposit on their phone. No account needed on either side.
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Every installer, every bay, every appointment in one view. Drag to reschedule. Color-coded by status. Double-book detection with explicit confirm-to-override.
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Register a warranty when a job's done and SalesThumb emails a branded PDF certificate with a public verification link. Customers can file a claim from that same link.
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Every appointment gets a photo gallery. Techs capture on mobile. Customers see a polished post-install gallery. You protect yourself from 'it was like that when you got it' claims.
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Pick a preset drip sequence — win back lapsed customers, follow up cold leads, or ask for a review after a completed job. Choose your pace, edit the message, turn it on.
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Every customer conversation in one inbox. Auto-reminders run 24/7, but when they reply, a human sees it. MMS, templates, merge fields.
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Accept cards online with a one-click pay link in SMS or email. Partial payments, deposits, refunds — all handled. All-in card rate as low as 2.79% + $0.20 per tap on Pro, tier-dependent — visible any time in Reports → Fees.
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Search by name, plate, or VIN in milliseconds. Every appointment, quote, invoice, warranty, and photo attached to the right record — forever.
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“The pickup text stopped the 'is it ready yet?' calls cold. The annual reminder brought back 60% of last year's customers for a maintenance wash. That's pure rebooked revenue I wasn't capturing before.”
Priya S.
Lead installer, paint correction studio · San Diego, CA
Illustrative scenario — a composite based on typical results for shops in this vertical. Shop names and people are fictional; the workflows shown are real product features.
FAQ
Yes. Configure 1-year, 5-year, 9-year, and lifetime tiers per brand (Gtechniq, Ceramic Pro, Modesta, Feynlab, IGL). Prep level is a separate line (1-step, 2-step, 3-step correction). Customers see the upgrade path and the price delta clearly.
It's a shop-wide QC gate, not a per-stage checklist. In Settings you choose which artifacts have to exist before an estimate or invoice can go out — pre-install photos, post-install photos, a signed inspection, a registered warranty, a completed appointment. Try to send without one and the system blocks it and tells the installer exactly what's missing. One configuration covers every job at your shop.
There's no dedicated cure-window lock, but you can schedule the appointment for however long the full job needs — including cure — so the vehicle's held on your calendar the whole time. Use the job-stage checklist to track where it's at (wash, correction, coating, cure) within that appointment.
Every registered install gets an auto-generated PDF certificate: vehicle year/make/model, install date, and the warranty period (an expiration date or LIFETIME), plus a unique certificate number and a QR code the customer — or a future buyer — can scan to verify the warranty is still active. Customers see the warranty listed in their portal.
It can — turn on maintenance reminders in Settings (off by default) and set a cadence per tier or film (365 days by default). The system texts the customer once when their inspection or recoat comes due, then re-arms for the next cycle once you mark it resolved.
Yes. Paint condition is documented per stage with photos and notes — justify two-step correction to the customer, and back it up if anyone questions the call later.
ShopMonkey is auto-repair software with no coating-specific workflows. SalesThumb gives you tiered coating pricing, a job-stage checklist for tracking prep through cure, warranty certificate PDFs, and maintenance-due reminders. See /compare/shopmonkey.
Not a self-serve trial. Creating an account is free and takes no credit card — paid features unlock when you pick a plan. We migrate your customers, vehicle history, and quote templates. Cancel anytime.
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Feature-by-feature comparison with pricing, what each platform's actually built for, and a migration checklist.
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Vertical deep dive
Industry page with product mockups, multi-day job flow, and a closer look at the ceramic coating workflow.
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