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Scheduling & Calendar
The calendar your shop actually runs on.
A shared calendar every installer and bay assignment pulls from, in day, week, and month views. Drag a card to a new day in week view and it moves — a drag or an online booking that double-books a bay is blocked outright, and adding a new appointment by hand flags the conflict and lets you confirm an override. Confirmations, reminders, and no-show follow-up texts go out on their own. Opens online booking to your customers without opening a scheduling hole.
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Cancel anytime
app.salesthumb.com/app/calendar
Features, zoomed in
The parts that actually move the needle.
Three capabilities built specifically for the day-to-day of a working shop.
Deep dive · 01
Drag to a new day in week view — no double-bookings
Most shops run the calendar on a whiteboard, a Google Calendar, and a manager remembering who's coming in at noon. That falls apart the moment a cancellation hits. In week view, grab an appointment card and drop it on another day — it moves there, same time of day, in about a second. The conflict guard runs on every move, whether it comes from a drag, a manual reschedule, or a new booking: if the assigned bay or installer is already booked for that window, the change is rejected. Every reschedule is written to the audit log with the old and new time.
- Week view: drag a card to another day, same time of day
- Day and month views are click-through, not drag targets
- Resource-conflict guard blocks the move if it double-books
- Audit log records who moved what, when
app.salesthumb.com/app/calendar?view=week
Week of April 21
DayWeekMonth
Mon 21
9:00 AM
Aaron Yu
1:00 PM
Walk-in
Tue 22
10:00 AM
John Davis
Drop to move here
Wed 23
2:30 PM
Amy Liu
9:00 AM
Aaron Yu
Drop on a day to move it there — same time of day is kept
Deep dive · 02
Recurring appointment templates for repeat customers
Commercial accounts and repeat customers — monthly detailing, quarterly ceramic refreshes — don't need to be rebooked by hand every time. Set up a recurring template once (customer, service, installer/bay, a weekly/biweekly/monthly/quarterly/yearly cadence, and a start time) and the system creates the next appointment on your calendar automatically when it's due, then schedules the one after that. Toggle a template off or delete it any time; there's no per-instance editing or bulk-shifting a series — each generated appointment is a normal appointment you can move or cancel on its own.
- Weekly, biweekly, monthly, quarterly, or yearly cadence
- Auto-creates the next appointment on your calendar when it's due
- Enable/disable or delete the template any time
- Each generated appointment is edited individually, like any other
app.salesthumb.com/app/recurring
Recurring appointments
Frequency
WeeklyEvery 2 weeksMonthlyEvery 3 monthsYearly
Auto-creates the next appointment on your calendar when it's due.
Hertz Fleet — Downtown
Every 2 weeksCeramic front 5 · Bay 2Next: Apr 24
Priya M.
MonthlyDetail + wash · Mike R.Next: May 3
Grace H.
Every 3 monthsCeramic top-up · Raj P.Next: Jun 12
Deep dive · 03
Waitlist — one tap notifies a waiting customer
A cancellation used to mean an empty bay and lost revenue. Add a customer to the waitlist with their service and date preference, and when you free up a slot, tap Notify — we text them (or email if they have no phone on file) that an opening came up and to reply or call to grab it. It's a manual, one-customer-at-a-time action you trigger from the waitlist page; there's no automatic blast to the whole queue and no race-to-reply booking logic — you still book the appointment yourself once they respond.
- One flat waitlist per shop — filter by customer, vehicle, or service
- Notify is a manual, one-tap, one-customer action
- SMS first, email fallback if there's no phone number
- Waiting / Offered / Confirmed status tracked per entry
app.salesthumb.com/app/waitlist
Waitlist
Add to waitlist3
Waiting
1
Offered
0
Confirmed
Priya M.
waiting(702) 555-01142023 CX-5 · Ceramic front 53d ago
Marcus L.
waiting(702) 555-01772019 Model 3 · Ceramic full 72d ago
Carlos V.
offered(702) 555-01922024 CR-V · Ceramic full 75d ago
Grace H.
waiting(702) 555-02032022 Outback · Windshield tint1d ago
What's included
The full capability list.
Everything that ships on day one. No feature-gating surprises inside a single plan.
Views & navigation
- Day, week, and month views
- Every appointment shows its assigned installer or bay
- Filter by installer/bay from the calendar toolbar
- Jump to any date with Today / prev / next
- Dark mode that works in a bright shop
Booking & capacity
- Drag a card to a new day in week view (same time of day)
- Overbooking prevention on the assigned bay or installer
- Recurring appointment templates for repeat customers
- Waitlist you notify manually, one tap, when a slot opens
- Online booking page wired to the same calendar
Automation & comms
- Auto-send SMS confirmation on new booking
- 24h and 1h reminders (SMS + email)
- No-show → automatic rebook-link text to the customer
- Ready-for-pickup text when status flips
- Apple/Google/Outlook Calendar feed (one-way, per-shop iCal subscription)
See every angle
A tour of the screens
Every meaningful view, the path through it, and the moments that matter — so you know exactly what you're buying.
Day view
A time-sorted list of the day's appointments, each colored by which installer or bay it's assigned to..
app.salesthumb.com/app/calendar?view=day
Friday, April 24
DayWeekMonth
9:00 AM
10:30 AM
Sarah Kim · 2022 Mercedes G-Wagen
Ceramic front 5Mike R. (Installer)
9:30 AM
11:00 AM
John Davis · 2023 Honda Civic
Ceramic full 7Chloe T. (Installer)
11:00 AM
1:30 PM
Aaron Yu · 2024 BMW M4
PPF full frontMike R. (Installer)
1:00 PM
2:00 PM
Walk-in · 2019 Ford F-150
Tint removalBay 3
2:30 PM
4:00 PM
Amy Liu · 2023 Tesla Model Y
Detail + ceramic coatChloe T. (Installer)
3:30 PM
4:30 PM
Rebecca J. · 2021 Audi A4
Windshield tintRaj P. (Installer)
Mike R.
Chloe T.
Raj P.
Bay 3
Drag to reschedule
In week view, grab a card and drop it on another day — same time of day, blocked automatically if that resource is already booked..
app.salesthumb.com/app/calendar?view=week
Week of April 21
DayWeekMonth
Mon 21
9:00 AM
Aaron Yu
1:00 PM
Walk-in
Tue 22
10:00 AM
John Davis
Drop to move here
Wed 23
2:30 PM
Amy Liu
9:00 AM
Aaron Yu
Drop on a day to move it there — same time of day is kept
Week overview
Seven day columns, each a plain stack of that day's appointments — drag targets for rescheduling..
app.salesthumb.com/app/calendar?view=week
Week of April 21
DayWeekMonth
Mon
21
9:00a
Aaron Yu
1:00p
Walk-in
Tue
22
10:00a
John Davis
2:30p
Amy Liu
Wed
23
9:00a
Sarah Kim
11:00a
Priya M.
3:00p
Rebecca J.
Thu
24
9:00a
John Davis
11:00a
Aaron Yu
1:00p
Walk-in
Fri
25
9:00a
Priya M.
12:00p
Marcus L.
Sat
26
10:00a
Carlos V.
1:00p
Grace H.
Sun
27
No appointments
Appointment detail
Tap any appointment for customer, vehicle, assigned installer/bay, notes, photos, and a status-progress button — all without leaving the calendar..
app.salesthumb.com/app/calendar/apt-1120
SK
Sarah Kim
2022 Mercedes G-Wagen · Ceramic front 5 (70%)
Fri Apr 24 · 11:00 AM – 1:30 PM
Assigned to Mike R. (Installer)
Service · Ceramic front 5
Quote #1020 · Deposit collected $100
Notes
Existing scratch on rear door — pre-noted on intake form.
Start jobAdd film
Job photos
BeforeAfterDamageDocs
Before · front 2
Before · rear 3
Activity
Checked in
11:02a
Scheduled
9:15a
Business hours
Set one open/close window per day and your online booking policy — lead time, advance-booking window, deposit rules..
app.salesthumb.com/app/settings/booking
Settings · Booking
Weekly hours
| Day | Open | Close |
|---|---|---|
| Monday | 9:00 AM | 6:00 PM |
| Tuesday | 9:00 AM | 6:00 PM |
| Wednesday | 9:00 AM | 6:00 PM |
| Thursday | 9:00 AM | 7:00 PM |
| Friday | 9:00 AM | 7:00 PM |
| Saturday | 10:00 AM | 4:00 PM |
| Sunday | Closed |
One open/close window per day. Online booking respects these hours automatically.
Public booking
Slot length30 min
Lead time24 hrs minimum
Advance windowUp to 60 days
Same-day cutoffNo cutoff
Deposit
Require depositOn · 10% of total
Who it's for
Built specifically for…
- Single-location tint shops with 2-5 installers
- Multi-bay shops tracking installer-by-bay assignment
- PPF & wrap shops juggling multi-day jobs
- Detail shops with recurring commercial accounts
- Mobile tint crews with route-based scheduling
What it replaces
The old way…
- Whiteboard + sticky-note calendar
- Shared Google Calendar (with the double-booking problem)
- Paper day-sheets the front desk re-writes each morning
- Separate booking tool glued to a separate CRM
- That one staff member who "just knows" the schedule
How it works
Set it up once. Run it forever.
- 1
Add your installers and bays once
Add each installer and each bay as a resource with its own color. Every appointment gets assigned to one resource — the calendar's day view, week view, and month grid all use that color to show who's on what.
- 2
Book from anywhere
Front desk drops in a new appointment. Online booking lands a new one. The public booking page writes to the same calendar and both paths run the same overbooking check.
- 3
Move it in week view
Plans change. In week view, grab an appointment card and drop it on another day — same time of day, new date, blocked automatically if that bay or installer is already booked then. Day and month views are for browsing and clicking through, not dragging.
What this looks like in a shop
Saturday is chaos at most shops. A customer calls wanting a PPF install on Friday. Open the calendar — day view lists everything scheduled, each row colored by which installer or bay it's assigned to. Book the new appointment against an open installer, and their confirmation text goes out right away. If a Friday job needs to move, drag it to a different day in week view; the assigned bay's conflict check blocks it if that slot's already taken.
Questions
Good to know.
- Can I have different business hours per day?
- Yes — set one open/close window per day in Settings → Booking. The online booking page respects them automatically.
- What if a customer no-shows?
- Mark the appointment No-Show and we automatically text the customer a link to pick a new time themselves — no operator follow-up required. There's no automatic deposit-forfeiture rule; if a deposit was collected, refunding or keeping it is a manual call you make on the invoice.
- Can two installers work the same job?
- Each appointment is assigned to one resource — one installer or one bay. There's no way to tag a second installer on the same appointment today; for a two-person install, log it under whichever installer is the primary.
- Do staff get their own calendar view?
- Yes — the mobile app's Schedule tab shows the team's jobs for the day, and roles control who can also see and edit the full shop calendar.
- What about walk-ins?
- Add a walk-in from Calendar → New Appointment — pick or quick-create the customer, choose a service and an installer/bay, and it lands on the calendar immediately. No friction when the shop is busy.
- Can I block out a bay for maintenance?
- Not as a dedicated feature today — mark the installer or bay inactive in Settings → Resources if it's out of service for a while, or just don't book into it.
Fits in with
Works with your stack
Tw
Twilio
Sends confirmations and reminders via SMS
Ap
Apple/Google/Outlook Calendar
Subscribe to a one-way, per-shop iCal feed
Pa
Payment processor
Optional deposit collected at booking time
In
Inngest
Drives durable reminder and no-show jobs
Explore more
Pairs well with
Online Booking
Your own branded booking URL — shop.salesthumb.com/book. Customers pick a service, a time, and pay a deposit if you require one. It runs 24/7.
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Two-way SMS
Every customer conversation in one inbox. Auto-reminders run 24/7, but when they reply, a human sees it. MMS, templates, merge fields.
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Customer CRM
Search by name, plate, or VIN in milliseconds. Every appointment, quote, invoice, warranty, and photo attached to the right record — forever.
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