Lead Follow-Up for Window Tint Shops
Every call, text, and quote gets a next step, even on your busiest day.
SalesThumb handles lead follow-up for tint shops from the first missed call to the signed quote: a text back when nobody picks up, one inbox for every channel, follow-up sequences for quotes that go quiet, and AI drafts that help you reply fast. Plans start at $99/month per shop, with a 30-day free trial and no credit card.
The window film installers pain points your current tool ignores
Today's pain
The phone rings mid-install, nobody answers, and the caller books somewhere else
How SalesThumb fixes it
Missed-call text-back automatically texts the caller when a call to your shop goes unanswered, and their reply lands in your inbox (Starter and up; AI-personalized wording on Pro).
Today's pain
Leads come in by text, email, Facebook, and Instagram, and some slip through
How SalesThumb fixes it
Texts, emails, Facebook Messenger, Instagram, and WhatsApp messages land in one shared inbox, on the same customer record.
Today's pain
You send a quote and never hear back
How SalesThumb fixes it
A drip sequence for quotes with no response follows up on its own and stops the moment the customer replies.
Today's pain
Old quotes pile up and nobody has time to chase them
How SalesThumb fixes it
AI Quote Win-Back (Pro) finds quotes that went cold and drafts a personalized text for each; you review and send.
Today's pain
Replying to the same tint questions all day slows every answer down
How SalesThumb fixes it
Tap Suggest reply for up to three on-brand drafts grounded in the conversation (Growth and Pro). You pick, edit, and send.
Everything in one workspace
One inbox for every lead
Two-way SMS with photos, email, Facebook Messenger, Instagram, and WhatsApp in one shared inbox.
Missed-call text-back
An unanswered call to your shop gets an automatic text so the conversation keeps going (Starter and up).
AI receptionist
On Growth and up, the AI receptionist answers website chat and messages and picks up calls nobody answers, within the rules and hours you set.
Follow-up sequences
Drip templates for quotes with no response and new customers (Starter and up), plus preset cold-lead sequences on Growth and up. Replies stop the sequence.
Cold-quote win-back
AI Quote Win-Back (Pro) finds stale quotes and drafts a text for each. Nothing sends until you press send.
After the sale
When an invoice is paid, the sales playbook queues a review request, ceramic cross-sell, and win-back over the next year (Growth and Pro).
What follow-up looks like in the app
Real screens from SalesThumb, taken in our Test Drive sample shop.
Follow-up texts
Every paid invoice starts a year of scheduled follow-up texts to that customer.
AI reply drafts
Up to three reply drafts for a customer text, written from the real conversation. You edit and send.
Customer pipeline
Every customer on a board, from lead to won back. Move them by hand or set rules that do it.
Quotes
Build a quote from services, film and parts, with good, better and best film options. The customer signs and pays a deposit online.
Some features are on higher plans. See what's in each plan.
Here's the competitive landscape
Honest comparisons. Pick the tool that fits — start with us if you want depth + breadth + AI on every screen.
Questions window film installers ask
What's the best way for a tint shop to follow up on leads?+
Answer every lead fast, on whatever channel they used, and give every quote a scheduled next step. In SalesThumb that means missed-call text-back for calls nobody answers, one inbox for texts, email, and social messages, a follow-up sequence for quotes with no reply, and a win-back draft for quotes that went cold.
Can SalesThumb text back a missed call automatically?+
Yes. Turn on missed-call text-back and an unanswered call to your shop's number gets one automatic text, which opens a conversation in your inbox. It's on Starter and up; on Pro the wording can be AI-personalized. Your shop's call line needs to be connected to a SalesThumb voice number first.
Does the follow-up stop when the customer replies?+
Yes. Drip sequences exit when the customer replies, and anyone who texts STOP is never texted again.
Will the AI send messages without me?+
Reply drafts and AI Quote Win-Back only draft; you send. Missed-call text-back and the AI receptionist do reply on their own once you turn them on, within the settings, hours, and limits you choose.
Which plan includes lead follow-up?+
Missed-call text-back and drip sequences are on Starter and up. AI reply drafts, the AI receptionist, preset cold-lead automations, and the sales playbook are on Growth and up. AI Quote Win-Back and AI-personalized missed-call texts are on Pro. Plans start at $99/month per shop; see /pricing.
Do texts come from my shop's own number?+
Yes. Every shop texts from its own approved number; SalesThumb handles the carrier registration.
Feature deep-dives for window film installers
Also known as
OrbisX and Tint Wiz are trademarks of their respective owners. Use here is for comparison and identification purposes only and does not imply endorsement, partnership, or affiliation.