Auto Detailing CRM
Turn one-time details into clients who rebook.
SalesThumb is an auto detailing CRM for detail shops and mobile detailers: every client, vehicle, package, and photo in one record, plus reminders and follow-up texts that bring customers back without anyone remembering to send them. Plans start at $99/month per shop, with a 30-day free trial and no credit card.
The full-detail shops + mobile detailers pain points your current tool ignores
Today's pain
One-time customers stay one-time customers
How SalesThumb fixes it
Once staff record the payment, the sales playbook queues automatically: review at +24h, cross-sell at +30d, check-in at +90d, win-back offer at +6mo.
Today's pain
A household brings in three cars and you can't tell which one got the ceramic last time
How SalesThumb fixes it
Every vehicle sits on the customer record with its own quotes, invoices, and photos — search by name, plate, VIN, or phone.
Today's pain
Customers book by text, then no-show because no reminder fires
How SalesThumb fixes it
Automated SMS reminders 24h + 1h before. Mark a no-show and SalesThumb automatically texts the customer that you missed them.
Today's pain
Your client list is a spreadsheet and a phone full of contacts
How SalesThumb fixes it
CSV import from your current tool or a spreadsheet — columns auto-mapped, a preview before anything commits, and duplicate emails skipped or merged.
Everything in one workspace
Clients + every vehicle in one record
Unlimited customers and vehicles on every plan, with quotes, invoices, and photos threaded on each car.
Retention on autopilot
Review at +24h, cross-sell at +30d, check-in at +90d, win-back offer at +6mo, anniversary at +1yr — queued when the payment is recorded.
Photo galleries + tip-the-tech
Per-job before/after gallery the customer can open from a text, with card tipping that goes 100% to the shop.
Two-way SMS with AI triage
Inbound texts auto-tagged by intent (booking / question / complaint / payment) with 3 voice-matched reply drafts.
Booking page feeds the CRM
Customers book packages and add-ons online; each booking creates or updates the client record automatically.
Reminders that cut no-shows
Automatic SMS reminders 24h and 1h before every appointment, for shop and mobile jobs alike.
See it in the app
Real screens from SalesThumb, taken in our Test Drive sample shop.
Customer records
Every customer, vehicle and past job in one place. Enter a VIN and the year, make and model fill in.
Follow-up texts
Every paid invoice starts a year of scheduled follow-up texts to that customer.
Online booking
Your own booking page. Customers pick a service and a time, add their details and confirm.
Two-way texting
One shared inbox for every customer text, with photos in and out.
AI reply drafts
Up to three reply drafts for a customer text, written from the real conversation. You edit and send.
Invoices
Turn a quote into an invoice in one click. Tax on each line, with deposits and the balance tracked.
Some features are on higher plans. See what's in each plan.
Here's the competitive landscape
Honest comparisons. Pick the tool that fits — start with us if you want depth + breadth + AI on every screen.
Questions full-detail shops + mobile detailers ask
What is an auto detailing CRM?+
An auto detailing CRM is customer-management software built for detail shops and mobile detailers: it remembers each client's vehicles, the packages and add-ons they bought, before/after photos, and when they're due back, then sends reminders and follow-ups automatically. A booking app remembers an appointment; a detailing CRM remembers the client.
Is SalesThumb a CRM or full detailing software?+
Both. The CRM is one module inside the full platform, which also covers the booking page, scheduling, quotes, invoicing, and payments. See the full feature set at /best-detailing-software.
Does it work for mobile detailers?+
Yes. Mobile and shop jobs share the same client records, reminders, and follow-ups; the Today screen sorts the day's jobs and customers get a live tracker link.
Can I import my existing client list?+
Yes. Export a CSV from your current tool or spreadsheet and drop it into the import wizard — columns auto-map, you preview the rows, and you choose whether duplicate emails are skipped or merged before anything commits.
Does it send follow-up and rebooking texts automatically?+
Yes. When staff record the payment, the sales playbook queues a review request at +24h, a cross-sell at +30d, a check-in at +90d, and a win-back offer at +6mo. Texts go out from your shop's own approved number.
How much does an auto detailing CRM cost?+
SalesThumb plans start at $99/month per shop, with unlimited customers and vehicles on every plan. Full plan matrix at /pricing.
Feature deep-dives for full-detail shops + mobile detailers
Also known as
ShopMonkey and Urable are trademarks of their respective owners. Use here is for comparison and identification purposes only and does not imply endorsement, partnership, or affiliation.