Tint Shop CRM
Know every car, every film, and every warranty before the customer finishes saying hi.
SalesThumb is a tint shop CRM built for window film installers: every customer, vehicle, quote, film, and warranty in one searchable record, with automatic follow-ups that turn one-time tint jobs into repeat customers. Plans start at $99/month per shop, with a 30-day free trial and no credit card.
The window film installers pain points your current tool ignores
Today's pain
A returning customer calls about their warranty and nobody remembers which film went on which car
How SalesThumb fixes it
Every quote, invoice, warranty certificate, and photo stays on the vehicle record — search by name, plate, VIN, or phone and the film and install date are right there.
Today's pain
Customers ghost after the install — no review, no rebook, no upsell
How SalesThumb fixes it
Once staff record the payment, the sales playbook queues automatically: review at +24h, ceramic cross-sell at +30d, win-back at +6mo, anniversary at +1yr.
Today's pain
Your customer list lives in Tint Wiz, a spreadsheet, and someone's phone
How SalesThumb fixes it
CSV import from Tint Wiz, ShopMonkey, Tekmetric, Urable, or a plain spreadsheet — columns auto-mapped, a preview before anything commits, and duplicate emails skipped or merged.
Today's pain
Leads text the shop and the reply depends on who happens to see it
How SalesThumb fixes it
One shared two-way SMS inbox with intent auto-tagging and three AI reply drafts, so every lead gets an answer from the shop, not from someone's personal phone.
Today's pain
A customer wants a darker shade than the state allows and you find out after the quote
How SalesThumb fixes it
State VLT compliance check at quote time, plus a customer-signed tint waiver on the invoice.
Everything in one workspace
Every customer + vehicle in one record
Unlimited customers and vehicles on every plan. Search by name, plate, VIN, or phone — results rank live as you type.
Free VIN decode + full history
Paste or scan a VIN for year/make/model/trim in seconds. Every past quote, invoice, and warranty stays on the record for faster repeat quotes.
Film warranties on the vehicle
Multi-SKU warranty tier catalog — staff registers the warranty after the job, the certificate generates instantly and is one click to email.
Follow-ups that run themselves
Review at +24h, ceramic cross-sell at +30d, win-back at +6mo, anniversary at +1yr — queued automatically when the payment is recorded.
Two-way SMS inbox
Inbound texts auto-tagged by intent with 3-pick AI reply drafts. STOP/START honored carrier-side; bulk blasts filter opt-outs automatically.
Import without losing your history
Bring your list over with the CSV import wizard — preview every row before it commits.
See it in the app
Real screens from SalesThumb, taken in our Test Drive sample shop.
Customer records
Every customer, vehicle and past job in one place. Enter a VIN and the year, make and model fill in.
Follow-up texts
Every paid invoice starts a year of scheduled follow-up texts to that customer.
Two-way texting
One shared inbox for every customer text, with photos in and out.
AI reply drafts
Up to three reply drafts for a customer text, written from the real conversation. You edit and send.
Quotes
Build a quote from services, film and parts, with good, better and best film options. The customer signs and pays a deposit online.
Warranties
PDF warranty certificates with a QR code the customer can scan to check them, plus tracked claims.
Some features are on higher plans. See what's in each plan.
Here's the competitive landscape
Honest comparisons. Pick the tool that fits — start with us if you want depth + breadth + AI on every screen.
Questions window film installers ask
What is a tint shop CRM?+
A tint shop CRM is customer-management software built around window film work: it keeps each customer's vehicles, the film installed on each one, quotes, invoices, warranty certificates, and photos in one record, and runs follow-ups (review requests, ceramic upsells, win-backs) after the install. A generic CRM tracks contacts; a tint shop CRM tracks cars and films.
Is SalesThumb just a CRM or full tint shop software?+
Both. The CRM is one module inside the full platform, which also covers quotes, the installer calendar, invoicing, payments, and film roll inventory. See the full feature set at /best-tint-shop-software.
Can I import my customers from Tint Wiz or a spreadsheet?+
Yes. Export a CSV and drop it into the import wizard. Columns auto-map from common export headers (Tint Wiz, ShopMonkey, Tekmetric, Urable, AutoLeap, MobileTechRX, or a plain spreadsheet); you preview the rows and choose whether duplicate emails are skipped or merged before anything commits.
Does it track which film and warranty are on each car?+
Yes. Warranty registrations attach to the specific vehicle record with their own term and certificate, so the film, install date, and warranty status come up with the car.
Does the CRM send follow-up texts automatically?+
Yes. When staff record the payment, the sales playbook queues a review request at +24h, a ceramic cross-sell at +30d, a win-back at +6mo, and an anniversary note at +1yr. Texts go out from your shop's own approved number.
Is there a limit on customers or vehicles?+
No — every plan includes unlimited customers and vehicles. Pricing is a flat monthly price per shop with seats included by plan, not per record.
How much does a tint shop CRM cost?+
SalesThumb plans start at $99/month per shop; the full plan matrix is at /pricing.
Feature deep-dives for window film installers
Also known as
ShopMonkey, OrbisX, Tint Wiz, Urable, AutoLeap, and Tekmetric are trademarks of their respective owners. Use here is for comparison and identification purposes only and does not imply endorsement, partnership, or affiliation.