Every customer, on a board your team actually moves.

Most shops know who their VIPs are and who they haven't seen in a year, but there's no single screen that shows the relationship, not just the appointment. The Customer Pipeline seeds six starter stages (rename, recolor, add, or remove any of them), and every customer's card shows real signals at a glance — last visit, lifetime spend (computed live from actual payments, not a stale cached total), vehicle count, last contact. New customers wait in an 'unplaced' tray until someone places them, and every move after that is a deliberate drag — or an auto-stage rule you defined yourself, with your own thresholds, that runs nightly or on demand.