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Operations kanban

Every open quote on one drag-to-advance board

Most shops run the day from a whiteboard, a notebook, and a manager's head. The Workflow board replaces that with a single quote-based Kanban: every quote lives in a column, columns are fully customizable per shop (rename, recolor, add, mark terminal), and dragging a card into a terminal column automatically sets that quote's status to Approved.

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app.salesthumb.com/app/workflow
The 6 default columns every shop starts with. Drag a card to move it; dropping it in a terminal column auto-approves the quote.

The quick version

Job board: Every quote in progress on one drag-to-advance board.

  • 6 default columns on signup — New Leads, Quoted, Follow Up, Scheduled, In Progress, Completed
  • Drag-to-advance — moves the quote to a different column
  • Dropping a quote in a terminal column auto-sets its status to Approved

A separate Unassigned lane holds quotes with no column yet, and a read-only Online Bookings lane shows new public-booking-page appointments that haven't been checked in.

Everything it does

The complete list. The plan tag above shows which plans include it.

  • 6 default columns on signup — New Leads, Quoted, Follow Up, Scheduled, In Progress, Completed
  • Drag-to-advance — moves the quote to a different column
  • Dropping a quote in a terminal column auto-sets its status to Approved
  • Pipeline / Projected / Collected value rollups + active-quote count
  • Unassigned lane for quotes with no column yet
  • Read-only Online Bookings lane — new public-booking-page appointments not yet checked in
  • Custom columns — rename, recolor, mark terminal, add or delete columns anytime
  • Vehicle photo thumbnail on each card (falls back to a generic car icon if none's uploaded yet) — same photo shows on the tech dashboard so installers confirm they've got the right car

Who it's for

Built specifically for…

  • Shop owners who lose track of quotes halfway through the week
  • Sales-counter staff who need to see what to chase before the morning rush
  • Multi-tech shops where nobody remembers whose follow-up is whose

What it replaces

The old way…

  • Whiteboards covered in sticky notes that fall off by Friday
  • Spreadsheets re-segmented by hand every Monday morning
  • Three browser tabs (CRM + calendar + invoices) you bounce between for one job

Setting it up

  1. 1

    1. Start from the default columns, or customize

    A new shop gets 6 columns automatically. Rename, recolor, reorder, mark any column terminal, or add your own — PPF teams often add 'Waiting on Film.'

  2. 2

    2. Drag to move

    Grab a card, drop it in another column. That's a plain column change — the only automatic side effect is that dropping a quote into a terminal column sets its status to Approved.

  3. 3

    3. Watch the Unassigned and Online Bookings lanes

    New quotes with no column show up in Unassigned. New public-booking-page appointments not yet checked in show up in a read-only Online Bookings lane you can click through to the calendar.

What this looks like in a shop

Illustrative scenario. A shop manager opens the Workflow board Monday morning. New Leads has a handful of inquiries; Follow Up has quotes sent Friday with no reply. She drags two into Scheduled after confirming by phone — that's a column change only, no automatic message fires from the board itself (the calendar booking, if any, is what sends the confirmation text). By afternoon a few jobs land in Completed, which auto-approves those quotes.

Good to know

Which plan includes job board?
Growth and Pro include it. See the Pricing page for everything in each plan.
Can I customize the stages?
Yes. Rename, recolor, mark as terminal, or add new columns anytime from the board. The default 6 cover most shops, but you can add whatever fits yours.
What happens automatically when I drag a card?
Only one thing: dropping a quote into a terminal column sets that quote's status to Approved. There's no automatic SMS, email, or activity-feed pulse triggered by the board itself — messaging is driven by the appointment/quote actions elsewhere in the app, not by a column move.
How does this differ from the customer pipeline?
Workflow tracks quotes — 'where is this quote right now?' Customer pipeline (a separate feature) tracks customers across a configurable relationship funnel — 'where is this customer right now?' They're separate boards over separate data.
Where do online bookings land?
In a read-only lane on the board — new appointments from the public booking page that haven't been checked in yet. You click through to the calendar to act on one; you can't drag an online-booking card into a column.

Try workflow — no credit card.

Pick Basic, Starter, Growth or Pro on the pricing page and it's free for 30 days, no credit card. Some features need a higher plan; the pricing page shows which. Import your old data and be running by tomorrow.