Loading
Loading
Tint and detail shops are full of installers who quietly hit their 100th ceramic install or string together 30 perfect-review weeks — and nobody notices. SalesThumb's Awards system makes recognition automatic. A nightly cron watches the numbers your shop already tracks (revenue installed, five-star reviews collected, perfect weeks without a redo) and grants milestone badges the moment criteria are met. Each employee gets a collection wall on their profile. HQ rolls every shop's awards into one chain-wide leaderboard. And the awards an employee chooses to pin show up publicly on your booking page — turning recognition into a sales tool.
My Awards
Your collection at Sample Shop LLC · 14 earned
Total
14
Pinned
3
Bronze
5
Silver
4
Gold
3
Platinum
1
Diamond
1
Featured
Century Club
Gold · Milestone
100 jobs without a comeback
Earned 3 days ago
5-Year Anniversary
Platinum · Tenure
Half a decade on the team
Earned 2 wks ago
Founder's Pick
Diamond · Special
Personally recognized by ownership
Earned 1 mo ago
Collection · 6 of 14 shown
Perfect Week
Silver · Quality
5+ jobs · zero comebacks
Earned yesterday
First Install
Bronze · Milestone
First completed job at the shop
Earned Apr 12
5-Star Streak
Gold · Quality
10 consecutive 5-star reviews
Earned 1 wk ago
Mentor
Silver · Teamwork
Trained 3+ new installers
Earned Mar 02
Safety First
Bronze · Safety
90 days · zero incidents
Earned Feb 18
Top Closer · Q1
Gold · Revenue
Highest quote-to-paid rate
Earned Apr 02
What's included
Everything that ships on day one. No feature-gating surprises inside a single plan.
Who it's for
What it replaces
How it works
Start with the 15 seeded templates (revenue clubs, install milestones, review streaks, perfect-week counts, tenure anniversaries). Or write your own using the criteria DSL — any combination of fields the system already tracks.
A nightly Inngest job evaluates each active template against every employee's running totals. Eligible employees get the badge instantly — no manager review queue, no monthly check-in meeting required.
Profile wall (employee sees their collection + what's locked), HQ rollup (owner sees chain-wide leaderboard), public booking page (pinned badges show as live social proof to customers).
What this looks like in a shop
Illustrative scenario: Marco at Sample Shop LLC quietly hit his 500th ceramic install on a Tuesday afternoon. The nightly auto-grant cron caught it at 2am, awarded the '500-Install Club' badge, and dropped it on his profile wall. Wednesday morning Mike (the owner) saw the new badge on the HQ leaderboard, slacked Marco a congrats from his phone, and pinned the badge to the shop's public booking page. By Friday three customers asked about 'the 500-install guy' when booking. Marco re-signed his contract two weeks later citing 'you actually noticed.'
Questions
Explore more
Whether you're a solo operator or a franchisor with hundreds of locations, every shop rolls up into one HQ view with consolidated KPIs, centralized catalogs, and push-to-shop pricing and templates.
Six scheduled nudges per customer over a year — review, warranty, cross-sell, maintenance, win-back, anniversary — with reply intent AI-classified and acted on automatically. Only the cross-sell step's pitch line is AI-written per customer; the other five are editable template copy.
Revenue, installer performance, per-job material margin, quote-to-paid counts, customer LTV — organized as individual reports you pick from a sidebar, not one mega-dashboard.
The installer app shows today's schedule, captures photos, clocks in/out, and updates job status. The customer app shows their active job's progress, appointments, quotes, invoices, and warranty status — as the SalesThumb app with your shop's name on it today. (A fully white-labeled app under your own brand in the App Store is on the roadmap.)