SalesThumb doesn't add its own hold or delay on top of your payment processor's deposit schedule — but "a few business days" means something different depending on how the customer paid.
Typical timing
- Card payments — deposit the next business day (T+1)
- Refunds, chargebacks, and returns — settle T+1
Card is the only online payment method SalesThumb offers today. Our processor's schedule also covers ACH (T+4, since ACH takes longer to clear) and wallet methods like PayPal and Venmo, but neither is a live checkout option in SalesThumb — so those rows don't apply to your shop yet. Cash, check, and ACH a customer pays you directly are recorded by hand and never touch this schedule.
Cutoff times
Each day's batch has a cutoff — a card payment processed after it rolls into the next day's batch instead:
- Card: 11:00 PM ET
A few other things worth knowing
- You'll get one deposit per day, not one per transaction — every charge that settled that day is bundled into a single deposit to your bank account.
- There's no self-serve daily/weekly schedule toggle inside SalesThumb today; the timing above is the standard schedule for every shop.
- For the exact timing on a specific charge, check Reports → Deposits — it shows your real deposit history straight from the processor.
If a deposit didn't show up
See What to do if a payout didn't reach your bank account.