The native iOS and Android apps are live now — this article covers installing the app and how mobile access is controlled.
Installing the app
Search "SalesThumb" on the App Store or Google Play, or tap the App Store / Play Store links from your account menu (top right of the web app). Sign in with the same email you use on the web app — shops and roles carry over automatically, and a multi-location owner sees a shop-switcher in the header.
Mobile access levels
There are three mobile access levels a team member can be assigned, plus "No access":
- Installer — today's jobs, photos, clock in/out
- Sales — customers, quotes, new quote
- Full access — Installer + Sales side
- No access — can't log into the mobile app at all
How your admin sets your mobile access
When your admin invites you, they go to Settings → Team. The Members tab is what opens by default — that's where invites and mobile access both live (the separate Permissions tab next to it is for shop-level permission groups, not mobile access, so that's not where to look).
From there they click Invite Member, which opens the "Invite a team member" card. That form asks for:
- Email address
- Role (Owner, Admin, Manager, Technician, Front Desk, or Service Writer)
- Mobile app access — a dropdown right in the same form, defaulted to a sensible starting point for the role they picked (e.g. Technician defaults to Installer, Front Desk defaults to Sales)
In other words, mobile access isn't a separate task your admin has to remember to circle back and do later — it's a field in the invite form itself, set at the same time as everything else, before they hit Send invite.
If it ever needs to change afterward — a promotion, a role swap, whatever — admins can update it anytime without re-inviting anyone. Further down the same Members tab is a Mobile App Access card listing every current team member with their own dropdown next to their name, so access can be adjusted in a couple of clicks.
Need help? Email info@roffik.com.