What multi-shot capture does
When you tap the camera option to add a job photo in the mobile app, you're not dropped into your phone's regular camera app for one photo at a time. SalesThumb opens its own full-screen camera screen that stays open across as many shots as you need — you tap the shutter once for every photo, and the screen doesn't close until you say you're done. That's different from picking "Photo Library," which still uses your phone's normal multi-select picker.
The first time you use it, the app asks for camera access. Once you allow it, your phone remembers that choice, so opening the camera again later goes straight to the live view with no repeat prompt.
Taking photos in one continuous session
Inside the camera screen you'll see the live view from your rear camera, a shutter button at the bottom, and a small title at the top telling you what you're photographing (for example, "Before Photo," "After Photo," a checklist item's name, or "Claim Photo"). Tap the shutter as many times as you need — each tap captures a shot, gives a light buzz of haptic feedback to confirm it landed, and adds a thumbnail to a filmstrip that builds up along the bottom of the screen. The camera screen itself doesn't stop you after a fixed number of shots.
Every photo is automatically resized before it's added to your filmstrip, so a session of several full-resolution shots doesn't bog down the screen or take forever to review.
Reviewing shots before you leave the camera
The filmstrip isn't just a counter — each thumbnail has a small ✕ in the corner so you can drop any shot you don't want, right there in the session, before you ever leave the camera screen. There's no dedicated "retake" button, but the effect is the same: remove the bad shot from the filmstrip and tap the shutter again while the camera's still open.
When you're happy with what you've got, tap the "Done" button, which shows a running count (for example, "Done (4)"). That closes the camera and hands all the shots you kept over to the screen you started from. If you instead tap the ✕ in the top corner to back out of the camera, the whole session is discarded — nothing from that session is kept, even if you'd already taken several shots.
Reviewing again before you upload
On a job's Photos section, a vehicle inspection, or a warranty claim, finishing a camera session doesn't upload anything by itself. The photos you kept land in a staged, "not uploaded yet" row on the screen you were on, where you can still remove an individual photo before committing to the upload. Nothing goes to the server until you tap the explicit "Upload" button, which shows how many photos are about to go up (for example, "Upload 4 photos") and updates as each one finishes.
This staging step is shared with the photo library picker on those same screens too — pick existing photos from your camera roll instead, and they land in the same staged row and go through the same review-then-upload step, rather than uploading the moment you pick them.
Attaching a photo to a customer text conversation works a little differently: each photo uploads right away as soon as you finish the camera session (or pick from your library), rather than sitting in a staged row waiting for a separate tap. You can still remove a photo before you send the message itself, but by then it's already reached the server — there's no extra "Upload" step in messaging the way there is on job, inspection, and claim photos.
How your photos get tagged automatically
Tagging depends on which screen you opened the camera from, and you set it before the camera opens rather than per photo:
- Job photos — you pick the Before or After tab first, then tap Add; whichever tab you were on becomes the tag for every photo in that camera session, and the staged thumbnails carry a small "B" or "A" badge so you can confirm it before uploading.
- Vehicle inspections — the camera opens per checklist item during a Pre-install or Post-install inspection, so every photo in that session attaches to that specific item and phase. If the item is flagged as an issue, the app also kicks off an automatic AI check on the photos you just captured in the background, without any extra tap from you.
- Warranty claims — photos are pooled together as claim evidence rather than sorted into a stage; a claim's photos are capped at 10 total, camera and library combined. If you take more shots in one camera session than there's room left for, only enough to fill the remaining slots are kept when you tap Done.
- Customer messages — attaching a photo to a text conversation opens the same camera screen, but there it's just an attachment to that message with no stage tag involved.
Elsewhere in the app, existing job photos can also be filtered by tags like Damage or Docs when you're picking from photos already on file — but those aren't options you choose while you're actively capturing new shots through the camera; the capture flows above tag automatically based on where you started.
How this differs from adding photos on the web app
On the web app, adding a photo opens your computer's normal file picker (or, on a phone browser, the OS camera for one shot at a time) — there's no in-app live camera view, no continuous session, and no filmstrip. Each file you select uploads right away as part of a single request; there's no staged "not uploaded yet" holding area to review or remove a photo before it's sent. The web photo panel does offer more category tabs to browse by once photos exist (including Damage and Docs, alongside Before/After), but capturing multiple new shots in one sitting with a review step in between is a mobile-only capability.
Frequently asked questions
Q: Can I take more than one photo without leaving the camera screen?
A: Yes. The mobile camera stays open across as many shots as you need — tap the shutter for each photo and they collect in a filmstrip at the bottom, no need to reopen the camera between shots.
Q: Do my photos upload the moment I take them?
A: It depends where you're adding the photo. On a job, inspection, or warranty claim, no — photos you capture (or pick from your library) are staged locally first, so you can review and remove any of them before tapping the Upload button, and nothing reaches the server until you confirm. Attaching a photo to a customer text message is the exception: it uploads as soon as you finish the camera session, so it's ready to send.
Q: How does the app know if a photo is Before, After, or tied to a specific inspection item?
A: You choose that before opening the camera, not per shot. On a job's photos, you pick the Before or After tab first and every photo in that session is tagged accordingly; on a vehicle inspection, the camera opens per checklist item, so the whole session attaches to that item and phase automatically.
Q: What happens if I close the camera without tapping Done?
A: The entire in-progress session is discarded — any shots you'd taken are dropped and nothing is saved or staged for upload.
Q: Can I do this same multi-shot capture on the web app?
A: No. On the web app, adding a photo uses your computer's or browser's normal file/camera picker, and each selected file uploads right away — there's no in-app live camera, no continuous multi-shot session, and no staged review step before upload.