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Marketing & growth

How the Refer a shop program works

How to find your shop's referral link, how signups through it are tracked, and when your $50 credit shows up — plus how this self-serve program differs from SalesThumb's invite-only Affiliate Program.

5 min read

Watch: How to refer another shop to SalesThumb (0:50)

Every shop on SalesThumb has a built-in way to send new business SalesThumb's way: the Refer a shop page. You'll find it two places — the Growth hub (its own card, "Refer a shop") and your account/avatar menu in the top right of the app. Both link to the same page.

This article covers how your referral link works, what the shop you refer actually experiences, when your reward shows up, and how this self-serve program is different from SalesThumb's separate, invite-only Affiliate Program.

Getting your referral link

You don't request a code or wait for one to be generated. Every shop already has a referral link, built from your shop's own slug (the short identifier already in your shop's URLs). Open Refer a shop and you'll see it filled in automatically, something like:

salesthumb.com/?ref=your-shop-slug

From there you can copy the link with one click, or use the built-in Email and Text message buttons, which pre-fill a short message with your link already in it for you to send as-is or edit.

What the shop you refer actually sees

The link takes the person you refer to SalesThumb's public site with your shop's handle tagged onto the end. They do not need to enter a referral code anywhere in signup — there's no code-entry field in the flow.

That ?ref= tag is read automatically: SalesThumb remembers it for 30 days in the browser that opened your link, and when they create their shop in that browser, the signup is recorded as your referral.

Ask whoever you refer to sign up through your link. They should also mention your shop's name at signup, because their free month of Pro is applied by hand.

The reward, and when you get it

Two rewards are described on the Refer a shop page:

  • You get a $50 credit for each shop you refer that signs up and starts paying — with no cap on how many referrals you can be credited for.
  • They get a free month of the Pro plan, with no card required to start.

A shop that signs up through your link is tied to you automatically. Once that shop starts taking payments, the $50 credit is added and marked paid by SalesThumb's team during its regular payout close-out. The free month of Pro for the shop you referred is not automatic; it's applied by hand when they mention you at signup.

Where to check the status of shops you've referred

There currently isn't an in-app tracker, leaderboard, or referral-history list showing the shops you've referred or the credits you've earned. The Refer a shop page doesn't show a referral count or stats.

If you want to confirm a $50 credit was applied for a specific referral, reach out to SalesThumb support and mention the referred shop's name.

Refer a shop vs. the Affiliate Program

These are two different programs — don't mix them up:

  • Refer a shop (this article) is the informal, self-serve option every shop already has. Anyone can share their link, the reward is a flat $50 credit, tracked automatically, per paying referral, and there's no dashboard, custom code, or ongoing commission involved.
  • The Affiliate Program is a separate, invite/curated program. It's for partners who want a personalized referral code and an ongoing commission split (rather than a one-time credit) — up to 30% recurring, per the current offer shown on the Refer a shop page. It isn't something you sign up for on your own; you request it by emailing info@roffik.com. Once you're accepted as an affiliate, your activity is tracked and paid out by SalesThumb's team through a separate process, not through the shop-slug link described above.

If you're referring the occasional shop owner you know, Refer a shop is the right tool. If you're regularly sending SalesThumb new customers and want a real, trackable commission relationship, ask about the Affiliate Program instead.

Frequently asked questions

Do I need to generate a referral code? No. Your referral link is created automatically from your shop's slug — just open Refer a shop (Growth hub or the account menu) and copy it.

Does the shop I refer need to enter a code when they sign up? No. There's no code field in signup. They just need to sign up through your link. Ask them to mention your shop's name too, since that's how their free month of Pro gets applied.

When exactly does my $50 credit get applied? A shop that signs up through your link is tied to you automatically. Your $50 credit is added once that shop starts taking payments, and SalesThumb's team marks it paid during its regular payout close-out.

Can I see a list of shops I've referred or credits I've earned? Not currently. There's no in-app referral tracker or stats view for this program. Contact SalesThumb support and mention the shop you referred if you need to confirm a credit was applied.

How is Refer a shop different from the Affiliate Program? Refer a shop is a flat $50 credit, tracked automatically, that anyone can use right away. The Affiliate Program is a separate, invite-only arrangement with a personalized referral code and an ongoing commission (up to 30% recurring) that you apply for by emailing info@roffik.com.

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General product and business information, not legal, tax or financial advice.