The vehicle value estimate runs inside the Sales Matrix presentation. It isn't its own settings page or something you open on purpose. It quietly fills in a dollar figure on three of the presentation's pricing steps: Window Tint, Ceramic Coating and PPF. It's on the Growth plan and up, the same as the Sales Matrix itself.
It takes the year, make and model already on file for the vehicle attached to that presentation (and the trim, if you have it), and returns a rough used-market value for that car. No one has to approve the number before it's used. It never touches billing, never books anything and never talks to the customer on its own. It only decides which dollar figure appears in a pitch line the rep is presenting. The rep still runs the actual quote and pricing separately.
How it shows up during a presentation
When a rep reaches the Window Tint, Ceramic Coating or PPF step, the presentation asks for this vehicle's estimated value behind the scenes. If the vehicle has never been estimated, the request goes out and comes back with a ballpark figure, and that figure is saved onto the vehicle's record for good. The next presentation for that car, five minutes or six months later, reads the saved number instead of asking again. It's meant to be a one-time lookup per vehicle.
When there's no number to show
Sometimes the estimate comes back empty. When that happens, the presentation doesn't show a blank or an error. It falls back to a generic default value for that vehicle's body type. That happens when:
- The vehicle hasn't had a year, make and model entered yet (for example, a walk-in still being keyed in)
- The estimate couldn't be produced, or the reply couldn't be turned into a usable number
- The number that came back wasn't a plausible used-car price. An implausibly low figure is thrown out, and an implausibly high one is capped
- Your shop has used its AI allowance for the period, or your plan doesn't include it
None of this interrupts the presentation. The pitch line always shows a dollar figure, either this car's estimate or the generic fallback, and there's no on-screen indicator telling the rep which one it is.
Things to know
- Plan requirement: Growth plan and up. It also draws from your shop's monthly AI allowance, like other AI features.
- Allowance used up: if your shop has used its AI allowance for the current period (with no AI Booster credits to cover it), this feature doesn't make up a number. It returns nothing, and the presentation uses the generic body-type default. If every vehicle shows the same flat figure regardless of make or model, that's the most likely reason.
- It's a ballpark, not an appraisal. It's built from year, make, model and trim alone. It doesn't factor in mileage, condition, accident history or your local market.
- Saved for good once set. The first presentation for a vehicle locks in its estimate. Editing the vehicle's year, make or model afterward doesn't trigger a new estimate.
- No source label. The pitch line looks the same whether it's using a real estimate or the generic fallback.
Frequently asked questions
Q: Where does the number in the pitch line come from?
A: It's a one-time AI estimate based on the vehicle's year, make, model and trim (if on file). It isn't a live market lookup and doesn't use mileage or condition. Once it's made for a vehicle, it's saved and reused for every future presentation on that car.
Q: Is this a real appraisal I can use for a trade-in or a quote?
A: No. It's a rough ballpark to ground the pitch line in the customer's actual car. Don't use it for trade-in offers, insurance or anything that needs a real appraisal.
Q: Why did the pitch line show the same generic number it always used to?
A: The vehicle may be missing its year, make and model, an estimate couldn't be produced, or your shop has used its AI allowance for the period. The presentation still works. It just isn't using this car's own estimate.
Q: Which plan do I need?
A: The Growth plan and up, the same as the Sales Matrix presentation. It also uses your shop's monthly AI allowance.
Q: If I fix a vehicle's year, make or model later, does the estimate update?
A: No. Once an estimate is saved for a vehicle, it stays as it is.