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Operations

Understanding Sales Cast

How to push a product, comparison, or upsell cards to your sales-counter TV — and the TTL, bullet-limit, and quick-fill gotchas.

4 min read

Sales Cast turns a tablet or laptop at your sales counter into a remote control for the TV behind you. Whatever you push from Sales Cast — a single service, a side-by-side comparison, or a set of upsell cards — mirrors live on the paired "SALES" display, replacing whatever playlist was running. As the in-app description puts it: "They can't buy what they don't know we have."

You'll find it at /app/sales-cast, or as a tab inside the Sales section.

Before you can cast

Sales Cast is part of Lobby & Sales TVs, a Growth-plan feature (Growth and Pro), and only works against a display that's been paired as signage type SALES. If none exist yet, the page shows a banner pointing you to Settings → Lobby & Sales TVs to add one. Once at least one display is paired, the "Casting to" card at the top lists every paired display as a button — the first one loads automatically. A green dot means the display has checked in within the last 60 seconds; a grey dot means it hasn't, but you can still cast to it. A "Live" badge shows on any display that currently has an active cast running.

The three cast modes

Product spotlights one service: pick it from your catalog, optionally override the displayed price (otherwise it uses the catalog price, rounded to the nearest dollar), optionally add a photo URL, and list up to 6 bullet points (one per line — anything past the 6th line is silently dropped, not just hidden). Click "Cast to display" to push it.

Compare puts 2-3 services side by side. Add or remove columns with the buttons provided (minimum 2, maximum 3). Each column gets its own service pick and up to 5 bullets. Pricing here always comes straight from the catalog — there's no price override field in Compare mode. "Cast comparison" stays disabled until at least 2 columns have a service selected.

Upsell casts up to 3 hook cards under a headline (default: "Did you know we also offer…"). Each card has a "Quick-fill from service…" dropdown that pre-fills the name, catalog price, and the first 80 characters of the service description as the hook — but every field is hand-editable afterward. Only cards with a name filled in get sent, and empty cards are dropped automatically.

Things to know before you push

A cast lasts 5 minutes (its TTL), then the display reverts to its normal playlist on its own. Pushing again — even the same content — resets that 5-minute clock, so if you're mid-pitch and don't want the screen to drop back to the playlist, just re-cast. You don't have to wait for it to expire, though: the "Currently displaying" bar shows the active mode and its expiration time, with a "Stop" button that clears it immediately and resumes the playlist.

Quick-fill in Upsell mode is a one-time copy, not a live link — if you quick-fill a card and then edit the service's price or description in your catalog later, the card on this page won't update to match; you'd need to quick-fill again or edit the card by hand.

Need more help?

The in-app help widget routes directly to our team.

General product and business information, not legal, tax or financial advice.