What it does
Intake Damage Scan lives at /app/ai/intake-scan and exists to answer one dispute before it happens: "you damaged my car." At check-in, you drop a photo of the customer's vehicle and the tool maps the pre-existing damage that's already visibly there — scratch, dent, chip, crack, scuff, paint, or other — grouped by severity (severe / moderate / minor) with a location and a short note for each item. It's read-only and advisory: nothing from a scan is ever saved automatically, and the uploaded photo itself is never stored. The scan is a record you review and then attach to the customer's real intake / DVI record yourself through your normal flow, before any tint, PPF, or coating work starts.
Where to find it
There's no dedicated "AI → Intake Scan" sidebar path, and no direct sidebar entry for the "AI Tools" hub either — that hub isn't in the sidebar rail. A generic path in is opening Growth & Marketing from the sidebar (under "Run the shop") and clicking its AI Assistant tab, which loads the hub inline (that tab also has an "Open standalone" link straight to `/app/ai`); Intake Damage Scan is the card in the "Inspect & protect" section, badged "New." Plain Cmd+K opens a different feature ("AI Help," a KB-grounded Q&A popup), and the Cmd+Shift+K page-search palette doesn't have this tool registered yet either — neither shortcut reaches it.
The more reliable, purpose-built way in, though, is from an appointment: open the appointment's calendar page, scroll to the Inspections section, and click the "AI intake damage scan" button there — that's also what carries the appointment context described below.
Running a scan
Drop 1-6 clear, well-lit shots of the panels or angles you want on record into the photo dropzone. The optional "Area" field (e.g. "driver door, front bumper," 80-character max) just labels what you're photographing — it isn't required. The "Scan for pre-existing damage" button stays disabled until at least one photo is dropped; once you click it, it shows a spinner and "Scanning…" while the request is in flight. If the photo can't be read, you'll get a plain error asking you to try a clearer, better-lit shot rather than a silent failure.
Reading the results and the Live / Stub badge
Watch the badge in the top-right of the page: "● Live" means it's hitting the real model against `ANTHROPIC_API_KEY`; "● Stub mode" means that key isn't set, and everything you see is sample data (an amber banner above the cards spells this out explicitly). In either mode, the summary card shows a confidence percentage, and — when the photo is too unclear to call — the tool degrades honestly into a low-confidence note telling you to re-shoot or note the damage by hand instead of guessing. If the model reads the photo cleanly and finds nothing, you get a green "no damage found" note instead of an empty list. When it does find damage, items are grouped into Severe / Moderate / Minor badges up top, then listed underneath with a kind badge (Scratch, Dent, Chip, Crack, Scuff, Paint, Other), the location, and a note.
Attaching to the appointment record
If — and only if — you opened this tool from an appointment's Inspections section (so the URL has `?appointmentId=`), a damage result that finds at least one item shows an extra button: "Attach to this appointment's DVI record," which deep-links you straight back to that appointment's calendar page at the #inspections anchor. If you opened the tool generically from the AI hub with no appointment context, that button won't appear at all — you'll need to copy the findings into the customer's intake/DVI record yourself. Either way, remember the scan itself saves nothing: the photo is read once for the scan and discarded, so if you navigate away before saving the findings into the real record, they're gone.