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Ceramic coating shop management for Massachusetts installers. Tier-based pricing (1yr / 3yr / 5yr / 10yr / lifetime), digital prep checklists per install, photo-documented application, automated recoating reminders, and warranty registration in the customer's pocket. Built for the high-trust, multi-touch ceramic sale.
Market size
~850 aftermarket service shops
state-wide
Hub cities
Boston, Worcester, Springfield
+ more
State context
Boston metro pulls strong PPF + ceramic from tech + medical money.
Trial
At launch
Built for ceramic coating workflows
Not a generic auto-shop tool with a ceramic mode — purpose-built for the way ceramic coating shops work.
1yr / 3yr / 5yr / 10yr / lifetime — tier matrix with included services + recoat schedule auto-applied to the quote.
Decon → clay → paint correction → IPA wipe → coat. Checklist signed off step-by-step. Audit trail per install.
Before / paint-correction / coated photos per panel. Customer sees the work, not just the bill.
Staff registers the warranty with coverage tier, install date, and recoat dates, then sends a branded PDF certificate by email with a public verification link — customers file claims from that same page.
Auto-schedule recoat appointments by tier (e.g. 3yr coating → reminder at month 30). Drives repeat revenue.
Day-1, day-7, month-1 aftercare SMS sequence built in. Sets the customer up to maintain the coating right.
Massachusetts state context
Film laws: Massachusetts allows 35% VLT on front side, 35% on rear sides + back glass for sedans. Multi-purpose vehicles can run any darkness on rear + back. Windshield: top 6 inches AS-1 line. Medical exemption available.
Market: Boston metro has a deep luxury market driven by tech (Cambridge / Kendall), medical (Longwood), and finance. PPF + ceramic adoption is high; tint demand is constrained by strict film laws but workable.
Operators: always verify current VLT statutes with the Massachusetts DOT before quoting work. Laws and enforcement vary by county; medical exemptions usually require state-issued documentation.
Why SalesThumb fits
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