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Ceramic coating shop management for Maryland installers. Tier-based pricing (1yr / 3yr / 5yr / 10yr / lifetime), digital prep checklists per install, photo-documented application, automated recoating reminders, and warranty registration in the customer's pocket. Built for the high-trust, multi-touch ceramic sale.
Market size
~700 aftermarket service shops
state-wide
Hub cities
Baltimore, Frederick, Rockville
+ more
State context
DC suburbs + Baltimore carry a serious luxury + commercial market.
Trial
At launch
Built for ceramic coating workflows
Not a generic auto-shop tool with a ceramic mode — purpose-built for the way ceramic coating shops work.
1yr / 3yr / 5yr / 10yr / lifetime — tier matrix with included services + recoat schedule auto-applied to the quote.
Decon → clay → paint correction → IPA wipe → coat. Checklist signed off step-by-step. Audit trail per install.
Before / paint-correction / coated photos per panel. Customer sees the work, not just the bill.
Staff registers the warranty with coverage tier, install date, and recoat dates, then sends a branded PDF certificate by email with a public verification link — customers file claims from that same page.
Auto-schedule recoat appointments by tier (e.g. 3yr coating → reminder at month 30). Drives repeat revenue.
Day-1, day-7, month-1 aftercare SMS sequence built in. Sets the customer up to maintain the coating right.
Maryland state context
Film laws: Maryland allows 35% VLT on all four side windows + back glass. Windshield: top 5 inches AS-1 line. Medical exemption available with state-issued waiver. Enforcement is strict in Montgomery County + Baltimore.
Market: Montgomery County + Howard County are some of the highest-income counties in the US, with deep luxury PPF + ceramic demand. Baltimore carries a steady commercial fleet + general aftermarket market. Hot humid summers + salt-belt winters drive year-round demand.
Operators: always verify current VLT statutes with the Maryland DOT before quoting work. Laws and enforcement vary by county; medical exemptions usually require state-issued documentation.
Why SalesThumb fits
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