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Ceramic coating shop management for Arkansas installers. Tier-based pricing (1yr / 3yr / 5yr / 10yr / lifetime), digital prep checklists per install, photo-documented application, automated recoating reminders, and warranty registration in the customer's pocket. Built for the high-trust, multi-touch ceramic sale.

Market size
~600 aftermarket service shops
state-wide
Hub cities
Little Rock, Fayetteville, Fort Smith
+ more
State context
Hot summers + Walmart corporate fleet drive steady commercial work.
Trial
At launch
Built for ceramic coating workflows
Not a generic auto-shop tool with a ceramic mode — purpose-built for the way ceramic coating shops work.
1yr / 3yr / 5yr / 10yr / lifetime — tier matrix with included services + recoat schedule auto-applied to the quote.
Decon → clay → paint correction → IPA wipe → coat. Checklist signed off step-by-step. Audit trail per install.
Before / paint-correction / coated photos per panel. Customer sees the work, not just the bill.
Staff registers the warranty with coverage tier, install date, and recoat dates, then sends a branded PDF certificate by email with a public verification link — customers file claims from that same page.
Auto-schedule recoat appointments by tier (e.g. 3yr coating → reminder at month 30). Drives repeat revenue.
Day-1, day-7, month-1 aftercare SMS sequence built in. Sets the customer up to maintain the coating right.
Arkansas state context
Film laws: Arkansas requires 25% VLT on front side and rear side windows, but the rearmost back glass only needs 10% VLT - darker than the other windows, not the same figure. Windshield: non-reflective strip up to 5 inches from the top. Medical exemption (post-2013) allows 20% on side windows, 10% on rear, 50% on windshield, valid 3 years.
Market: Arkansas combines hot summers (tint + ceramic) with a meaningful fleet/commercial wrap market driven by Walmart, Tyson, and J.B. Hunt corporate footprints. Northwest Arkansas (Bentonville/Fayetteville) is a growing luxury market.
Operators: always verify current VLT statutes with the Arkansas DOT before quoting work. Laws and enforcement vary by county; medical exemptions usually require state-issued documentation.
Why SalesThumb fits
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