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One shop-wide list blocks both the estimator and your public booking page. https://www.youtube-nocookie.com/embed/9VBbBqi_K9o 50 2026-10-15 monthly 0.65 https://salesthumb.com/kb/setting-up-payments monthly 0.65 https://salesthumb.com/kb/tip-collection-on-invoices How to collect a tip at checkout in SalesThumb https://i.ytimg.com/vi/4TxIg3hYJaU/hqdefault.jpg Tip prompts with preset percentages show up when you record a payment and on the customer's invoice pay page — no setup required, and the tip goes straight to the tech. https://www.youtube-nocookie.com/embed/4TxIg3hYJaU 43 2026-10-17 monthly 0.65 https://salesthumb.com/kb/configuring-text-reminders How to Set Up Automatic Appointment Reminders https://i.ytimg.com/vi/vMcXO0CPrYE/hqdefault.jpg Automated SMS reminders 24h and 1h before an appointment — track your own no-show rate before and after turning them on. https://www.youtube-nocookie.com/embed/vMcXO0CPrYE 50 2026-10-15 monthly 0.65 https://salesthumb.com/kb/sms-templates-library How to use quick-reply templates when texting customers in SalesThumb https://i.ytimg.com/vi/TTxhwjpIZpA/hqdefault.jpg Start from SalesThumb's built-in template library, or write your own — then reuse the wording straight from Settings → Notifications. https://www.youtube-nocookie.com/embed/TTxhwjpIZpA 40 2026-10-19 monthly 0.65 https://salesthumb.com/kb/low-stock-alerts How to check low-stock alerts and draft a PO in SalesThumb https://i.ytimg.com/vi/PHFXdvQhdfQ/hqdefault.jpg Inventory → Alerts has two independent cards — item-level Low stock alerts and roll-level Film roll alerts — plus a manual sweep to check film levels on demand. Here's what each one actually watches, and why they can disagree. https://www.youtube-nocookie.com/embed/PHFXdvQhdfQ 49 2026-10-17 monthly 0.65 https://salesthumb.com/kb/tracking-film-waste How to log film used on a job in SalesThumb https://i.ytimg.com/vi/FwwQPVFXkQE/hqdefault.jpg Every install logs inches used off a specific roll, so you get real per-installer, per-window, and per-product film-cost data in Inventory and on the staff leaderboard. https://www.youtube-nocookie.com/embed/FwwQPVFXkQE 39 2026-10-19 monthly 0.65 https://salesthumb.com/kb/before-after-photo-pairs monthly 0.65 https://salesthumb.com/kb/close-rate-report How to read your close rate in SalesThumb https://i.ytimg.com/vi/YfAaVeI2RWI/hqdefault.jpg What the Close Rate Funnel shows, what's healthy, and how to fix it when it drops. https://www.youtube-nocookie.com/embed/YfAaVeI2RWI 50 2026-10-19 monthly 0.65 https://salesthumb.com/kb/labor-utilization-report How to see installer utilization in SalesThumb https://i.ytimg.com/vi/Z41eXQoCliQ/hqdefault.jpg How busy your bays actually are, by hour and by installer. Find where installer time is going to dead time. https://www.youtube-nocookie.com/embed/Z41eXQoCliQ 54 2026-10-17 monthly 0.65 https://salesthumb.com/kb/hq-rollout-checklist monthly 0.65 https://salesthumb.com/kb/quickbooks-export monthly 0.65 https://salesthumb.com/kb/single-sign-on-team How to invite a team member on the SalesThumb mobile app https://i.ytimg.com/vi/8It-m_cg30M/hqdefault.jpg Add technicians, service writers, and managers with the right role. About a minute per hire. https://www.youtube-nocookie.com/embed/8It-m_cg30M 37 2026-10-15 monthly 0.65 https://salesthumb.com/kb/customize-booking-page How to set booking rules like lead time and buffer in SalesThumb https://i.ytimg.com/vi/P6P9dmydaBQ/hqdefault.jpg Scheduling rules, deposits and your deposit policy, pricing visibility, guided booking, mobile installs, hours, and which services show — configured at Settings → Online Booking. https://www.youtube-nocookie.com/embed/P6P9dmydaBQ 59 2026-10-15 How to require a deposit for online bookings in SalesThumb https://i.ytimg.com/vi/kDXdrDBjnJE/hqdefault.jpg Scheduling rules, deposits and your deposit policy, pricing visibility, guided booking, mobile installs, hours, and which services show — configured at Settings → Online Booking. https://www.youtube-nocookie.com/embed/kDXdrDBjnJE 54 2026-10-15 How to Set Up Your Online Booking Page https://i.ytimg.com/vi/i2Vr9egmSx4/hqdefault.jpg Scheduling rules, deposits and your deposit policy, pricing visibility, guided booking, mobile installs, hours, and which services show — configured at Settings → Online Booking. https://www.youtube-nocookie.com/embed/i2Vr9egmSx4 58 2026-10-17 How to offer mobile installs on your booking page in SalesThumb https://i.ytimg.com/vi/L-fbnuv4Ypo/hqdefault.jpg Scheduling rules, deposits and your deposit policy, pricing visibility, guided booking, mobile installs, hours, and which services show — configured at Settings → Online Booking. https://www.youtube-nocookie.com/embed/L-fbnuv4Ypo 57 2026-10-17 monthly 0.65 https://salesthumb.com/kb/guided-online-booking-tint-ceramic-ppf monthly 0.65 https://salesthumb.com/kb/pricing-screens-price-boards-daily-specials How to put your prices on a lobby TV price board in SalesThumb https://i.ytimg.com/vi/fYGWp0jSgsc/hqdefault.jpg Post your prices on the lobby TV and a public price page, and schedule daily specials that customers can also book online. https://www.youtube-nocookie.com/embed/fYGWp0jSgsc 49 2026-10-17 monthly 0.65 https://salesthumb.com/kb/review-request-automation How to Get Google Reviews Automatically https://i.ytimg.com/vi/xn0XjSdzAjs/hqdefault.jpg Send a one-tap Google review link to every customer 24 hours after job completion. https://www.youtube-nocookie.com/embed/xn0XjSdzAjs 51 2026-10-14 monthly 0.65 https://salesthumb.com/kb/quickbooks-online-sync-setup monthly 0.65 https://salesthumb.com/kb/payments-payouts-and-disputes How to respond to a chargeback dispute in SalesThumb https://i.ytimg.com/vi/IMbU_UKMY4Y/hqdefault.jpg How payments route money to your bank, how the fees stack up, and how to handle chargebacks without losing your mind. https://www.youtube-nocookie.com/embed/IMbU_UKMY4Y 47 2026-10-19 monthly 0.65 https://salesthumb.com/kb/sendgrid-email-delivery-setup monthly 0.65 https://salesthumb.com/kb/hq-multi-shop-rollout-playbook monthly 0.65 https://salesthumb.com/kb/custom-warranty-pdf-templates How to print or send a warranty certificate in SalesThumb https://i.ytimg.com/vi/OmTryVM0PPU/hqdefault.jpg The warranty PDF and public verification page: what fields they actually show, and what still has to live in your own legal language, not the app. https://www.youtube-nocookie.com/embed/OmTryVM0PPU 53 2026-10-17 How to send a warranty certificate on the SalesThumb mobile app https://i.ytimg.com/vi/mR2s2uy0u84/hqdefault.jpg The warranty PDF and public verification page: what fields they actually show, and what still has to live in your own legal language, not the app. https://www.youtube-nocookie.com/embed/mR2s2uy0u84 41 2026-10-15 monthly 0.65 https://salesthumb.com/kb/kiosk-mode-for-front-desk monthly 0.65 https://salesthumb.com/kb/shop-signage-and-digital-displays How to put SalesThumb on a lobby TV with signage playlists https://i.ytimg.com/vi/3B23Rxwr7zY/hqdefault.jpg Power your in-shop digital displays from SalesThumb. Pair a TV, build a playlist of slides, and push it to your lobby or sales counter. https://www.youtube-nocookie.com/embed/3B23Rxwr7zY 50 2026-10-18 monthly 0.65 https://salesthumb.com/kb/texts-not-sending-troubleshooting monthly 0.65 https://salesthumb.com/kb/calendar-conflicts-and-double-booking monthly 0.65 https://salesthumb.com/kb/ceramic-prep-checklist monthly 0.65 https://salesthumb.com/kb/tint-shade-rules-by-state How to check your state's tint laws in the SalesThumb mobile app https://i.ytimg.com/vi/XrQZB_-gdeU/hqdefault.jpg How VLT works, where to find your state's current tint limits, medical exemptions, and what SalesThumb checks on a quote. https://www.youtube-nocookie.com/embed/XrQZB_-gdeU 46 2026-10-19 monthly 0.65 https://salesthumb.com/kb/wrap-material-waste-calculation monthly 0.65 https://salesthumb.com/kb/zapier-and-make-automations monthly 0.65 https://salesthumb.com/kb/ppf-warranty-claim-process How to file a warranty claim in SalesThumb https://i.ytimg.com/vi/4GBEi2ZOEC4/hqdefault.jpg When XPEL, SunTek, or STEK PPF fails before warranty expiration. The shop's role, the manufacturer's role, and how SalesThumb handles the paperwork. https://www.youtube-nocookie.com/embed/4GBEi2ZOEC4 41 2026-10-17 How to review and approve a warranty claim in SalesThumb https://i.ytimg.com/vi/OjhuRtQ_iUw/hqdefault.jpg When XPEL, SunTek, or STEK PPF fails before warranty expiration. The shop's role, the manufacturer's role, and how SalesThumb handles the paperwork. https://www.youtube-nocookie.com/embed/OjhuRtQ_iUw 59 2026-10-19 monthly 0.65 https://salesthumb.com/kb/tracking-tip-payouts-to-installers monthly 0.65 https://salesthumb.com/kb/customer-portal-features What your customers see in the SalesThumb customer portal https://i.ytimg.com/vi/LKpb33rWBlY/hqdefault.jpg What every customer sees in their magic-link SalesThumb portal — quotes, appointments, job status, warranties, invoices, and rebooking. https://www.youtube-nocookie.com/embed/LKpb33rWBlY 46 2026-10-17 monthly 0.65 https://salesthumb.com/kb/subscription-program-setup How to create a detail subscription (membership) plan in SalesThumb https://i.ytimg.com/vi/9Cg_eUqmWcg/hqdefault.jpg Recurring monthly revenue from detail subscribers — pricing tiers, setting up plans in Memberships, and the retention math that makes it work. https://www.youtube-nocookie.com/embed/9Cg_eUqmWcg 55 2026-10-15 How to create a membership plan on the SalesThumb mobile app https://i.ytimg.com/vi/b-5ZgC1qMgo/hqdefault.jpg Recurring monthly revenue from detail subscribers — pricing tiers, setting up plans in Memberships, and the retention math that makes it work. https://www.youtube-nocookie.com/embed/b-5ZgC1qMgo 51 2026-10-17 monthly 0.65 https://salesthumb.com/kb/per-location-pricing-overrides monthly 0.65 https://salesthumb.com/kb/shop-wifi-and-network-for-pos monthly 0.65 https://salesthumb.com/kb/lead-source-tracking How to see which marketing channels bring you customers in SalesThumb https://i.ytimg.com/vi/D3f7v682Jiw/hqdefault.jpg Tag every lead with its origin. The ~30 categories, how tagging works, and how to use the Source Attribution report to adjust your marketing budget. https://www.youtube-nocookie.com/embed/D3f7v682Jiw 48 2026-10-19 monthly 0.65 https://salesthumb.com/kb/daily-revenue-dashboard-setup Your SalesThumb Dashboard: A 5-Minute Morning Routine https://i.ytimg.com/vi/X_b-HuDuzgE/hqdefault.jpg A walkthrough of your SalesThumb dashboard: the KPI strip, the crew handoff, My day and Up next today, the Right now action cards, worklists and monthly goals, plus a 5-minute morning routine. https://www.youtube-nocookie.com/embed/X_b-HuDuzgE 57 2026-10-14 monthly 0.65 https://salesthumb.com/kb/training-front-desk-day-by-day monthly 0.65 https://salesthumb.com/kb/audit-log-and-permissions monthly 0.65 https://salesthumb.com/kb/monthly-close-checklist monthly 0.65 https://salesthumb.com/kb/build-your-service-catalog How to add services to your price list in SalesThumb https://i.ytimg.com/vi/mnv3QaA2Rco/hqdefault.jpg Add services to your catalog from Settings → Services — name, category, default price, duration, and taxable status — plus how to edit, archive, and restore them. https://www.youtube-nocookie.com/embed/mnv3QaA2Rco 46 2026-10-19 monthly 0.65 https://salesthumb.com/kb/onboarding-wizard monthly 0.65 https://salesthumb.com/kb/settings-notifications How to turn on owner and new-lead alerts in SalesThumb https://i.ytimg.com/vi/V72Iweux24w/hqdefault.jpg What each toggle on the Notifications settings page does, including which templates aren't actually live yet. https://www.youtube-nocookie.com/embed/V72Iweux24w 57 2026-10-15 How to turn on automatic overdue invoice reminders in SalesThumb https://i.ytimg.com/vi/QMEYKL6cHbI/hqdefault.jpg What each toggle on the Notifications settings page does, including which templates aren't actually live yet. https://www.youtube-nocookie.com/embed/QMEYKL6cHbI 53 2026-10-17 monthly 0.65 https://salesthumb.com/kb/how-to-create-and-send-an-invoice How to Create and Send an Invoice https://i.ytimg.com/vi/FQWkwCgVkog/hqdefault.jpg Build an invoice from the line-item builder — services, parts, labor, fees — and get a pay link in front of the customer. https://www.youtube-nocookie.com/embed/FQWkwCgVkog 55 2026-10-15 monthly 0.65 https://salesthumb.com/kb/how-to-add-a-new-customer-manually How to add a customer on the SalesThumb mobile app https://i.ytimg.com/vi/59R9lqI-sJs/hqdefault.jpg Step-by-step guide to adding a single customer through the full New Customer form — required fields, optional contact info, SMS consent, the "how did you hear about us" dropdown, and when to use CSV import instead. https://www.youtube-nocookie.com/embed/59R9lqI-sJs 36 2026-10-15 monthly 0.65 https://salesthumb.com/kb/collect-payment-on-an-invoice How to Take a Payment: Card, Cash, Check, or Pay Link https://i.ytimg.com/vi/KtLujo7uTLw/hqdefault.jpg A walkthrough of every way to collect payment on a SalesThumb invoice — QR pay link, text/email link, keyed-in card, or recording cash/check/ACH — plus which tabs actually let you take a partial payment, and where the upcoming customer card fee (surcharge or cash discount) is set up in Settings → Payments. https://www.youtube-nocookie.com/embed/KtLujo7uTLw 72 2026-10-15 How to text a customer a pay link for an invoice in SalesThumb https://i.ytimg.com/vi/AKVc4zFqONI/hqdefault.jpg A walkthrough of every way to collect payment on a SalesThumb invoice — QR pay link, text/email link, keyed-in card, or recording cash/check/ACH — plus which tabs actually let you take a partial payment, and where the upcoming customer card fee (surcharge or cash discount) is set up in Settings → Payments. https://www.youtube-nocookie.com/embed/AKVc4zFqONI 47 2026-10-17 How to take a partial payment on an invoice in SalesThumb https://i.ytimg.com/vi/5zDEBafhDuE/hqdefault.jpg A walkthrough of every way to collect payment on a SalesThumb invoice — QR pay link, text/email link, keyed-in card, or recording cash/check/ACH — plus which tabs actually let you take a partial payment, and where the upcoming customer card fee (surcharge or cash discount) is set up in Settings → Payments. https://www.youtube-nocookie.com/embed/5zDEBafhDuE 46 2026-10-17 How to record a cash or check payment in SalesThumb https://i.ytimg.com/vi/gYRBGws-nV4/hqdefault.jpg A walkthrough of every way to collect payment on a SalesThumb invoice — QR pay link, text/email link, keyed-in card, or recording cash/check/ACH — plus which tabs actually let you take a partial payment, and where the upcoming customer card fee (surcharge or cash discount) is set up in Settings → Payments. https://www.youtube-nocookie.com/embed/gYRBGws-nV4 46 2026-10-17 How to take a payment on an invoice from the SalesThumb mobile app https://i.ytimg.com/vi/x0NLFRElpP8/hqdefault.jpg A walkthrough of every way to collect payment on a SalesThumb invoice — QR pay link, text/email link, keyed-in card, or recording cash/check/ACH — plus which tabs actually let you take a partial payment, and where the upcoming customer card fee (surcharge or cash discount) is set up in Settings → Payments. https://www.youtube-nocookie.com/embed/x0NLFRElpP8 44 2026-10-17 monthly 0.65 https://salesthumb.com/kb/settings-fleet-pricing monthly 0.65 https://salesthumb.com/kb/settings-tax How to set your sales tax rate in SalesThumb https://i.ytimg.com/vi/F87navWbJxI/hqdefault.jpg How the default tax rate, label, registration ID, and tax-exempt customer roster work. https://www.youtube-nocookie.com/embed/F87navWbJxI 46 2026-10-15 How to mark a customer tax-exempt in SalesThumb https://i.ytimg.com/vi/f6dM5TWcAYI/hqdefault.jpg How the default tax rate, label, registration ID, and tax-exempt customer roster work. https://www.youtube-nocookie.com/embed/f6dM5TWcAYI 41 2026-10-19 monthly 0.65 https://salesthumb.com/kb/adding-inventory-item-non-film-supplies How to add a supply item (chemicals, pads, tools) to inventory in SalesThumb https://i.ytimg.com/vi/El8KRfnnn-o/hqdefault.jpg Every product you stock that isn't a film roll — ceramic coating, detail chemicals, pads, PPE, tools — gets its own inventory record with cost, pricing, and reorder rules. Here's how to add one, including the AI photo-scan shortcut. https://www.youtube-nocookie.com/embed/El8KRfnnn-o 51 2026-10-17 How to add a supply item to inventory on the SalesThumb mobile app https://i.ytimg.com/vi/WTA7h6Z6CzU/hqdefault.jpg Every product you stock that isn't a film roll — ceramic coating, detail chemicals, pads, PPE, tools — gets its own inventory record with cost, pricing, and reorder rules. Here's how to add one, including the AI photo-scan shortcut. https://www.youtube-nocookie.com/embed/WTA7h6Z6CzU 52 2026-10-15 monthly 0.65 https://salesthumb.com/kb/connect-facebook-messenger-page-access-token monthly 0.65 https://salesthumb.com/kb/manually-book-appointment-calendar-walk-ins-phone-bookings How to Book an Appointment (Walk-ins & Phone Calls) https://i.ytimg.com/vi/J6j-AsXChqY/hqdefault.jpg A step-by-step walkthrough for booking walk-in and phone-call appointments straight from the calendar — including the required "how did you hear about us" field on new customers and what you can (and can't) attach after the fact. https://www.youtube-nocookie.com/embed/J6j-AsXChqY 46 2026-10-15 monthly 0.65 https://salesthumb.com/kb/waitlist-page How to use the waitlist in SalesThumb https://i.ytimg.com/vi/WhP3aJOJdKs/hqdefault.jpg How to add customers to the waitlist, how Notify and status badges work, and what you can (and can't) do once an entry stops waiting. https://www.youtube-nocookie.com/embed/WhP3aJOJdKs 54 2026-10-17 How to use the waitlist on the SalesThumb mobile app https://i.ytimg.com/vi/zmuKmGNnKic/hqdefault.jpg How to add customers to the waitlist, how Notify and status badges work, and what you can (and can't) do once an entry stops waiting. https://www.youtube-nocookie.com/embed/zmuKmGNnKic 47 2026-10-15 monthly 0.65 https://salesthumb.com/kb/recurring-appointments How to set up recurring appointments in SalesThumb https://i.ytimg.com/vi/QKKTbFQzb0E/hqdefault.jpg Auto-create a repeating appointment series for a customer — weekly, biweekly, monthly, quarterly, or yearly. https://www.youtube-nocookie.com/embed/QKKTbFQzb0E 49 2026-10-17 monthly 0.65 https://salesthumb.com/kb/selling-and-redeeming-gift-cards How to sell a gift card in SalesThumb https://i.ytimg.com/vi/vs-_vjbFm-A/hqdefault.jpg How to sell gift cards from your dashboard or online, track balances, and redeem them at Quick Sale — including how the Total line and gift card deduction actually work together. https://www.youtube-nocookie.com/embed/vs-_vjbFm-A 38 2026-10-15 How to redeem a gift card at checkout in SalesThumb https://i.ytimg.com/vi/LSfGEEMnE84/hqdefault.jpg How to sell gift cards from your dashboard or online, track balances, and redeem them at Quick Sale — including how the Total line and gift card deduction actually work together. https://www.youtube-nocookie.com/embed/LSfGEEMnE84 39 2026-10-18 monthly 0.65 https://salesthumb.com/kb/add-vehicle-to-customer How to Add a Customer and Their Vehicle https://i.ytimg.com/vi/26WeHwgFH_8/hqdefault.jpg Attach a vehicle to a customer record, decode a VIN in one click, and know exactly what happens when you edit, delete, or pull vehicle history. https://www.youtube-nocookie.com/embed/26WeHwgFH_8 55 2026-10-17 How to add a vehicle by VIN on the SalesThumb mobile app https://i.ytimg.com/vi/UzVDtftBFPc/hqdefault.jpg Attach a vehicle to a customer record, decode a VIN in one click, and know exactly what happens when you edit, delete, or pull vehicle history. https://www.youtube-nocookie.com/embed/UzVDtftBFPc 50 2026-10-17 monthly 0.65 https://salesthumb.com/kb/how-to-create-and-send-a-quote-to-a-customer How to Create a Quote in SalesThumb https://i.ytimg.com/vi/WCnlGWQeBZY/hqdefault.jpg A step-by-step walkthrough of building a quote in SalesThumb — from adding a customer and line items to sending it off by text or email. https://www.youtube-nocookie.com/embed/WCnlGWQeBZY 66 2026-10-19 monthly 0.65 https://salesthumb.com/kb/settings-packages How to bundle services into Good/Better/Best packages in SalesThumb https://i.ytimg.com/vi/MsR-UxF09io/hqdefault.jpg Bundle catalog services into fixed-price Good/Better/Best packages -- how the form works and what to double-check before saving. https://www.youtube-nocookie.com/embed/MsR-UxF09io 49 2026-10-15 monthly 0.65 https://salesthumb.com/kb/how-to-upload-and-organize-photos-for-a-job monthly 0.65 https://salesthumb.com/kb/how-to-text-a-customer-in-the-inbox How to Text a Customer from Your Inbox https://i.ytimg.com/vi/Msq8WL6WN3Q/hqdefault.jpg Where the Inbox lives, how to start a new SMS conversation, and what to know about replying, attaching photos, getting an AI-drafted reply, and fixing or improving a message you typed. https://www.youtube-nocookie.com/embed/Msq8WL6WN3Q 43 2026-10-17 monthly 0.65 https://salesthumb.com/kb/connect-google-business-profile monthly 0.65 https://salesthumb.com/kb/settings-email monthly 0.65 https://salesthumb.com/kb/settings-api-keys-and-webhooks monthly 0.65 https://salesthumb.com/kb/finding-a-report-and-setting-the-date-range How to find a report and set the date range in SalesThumb https://i.ytimg.com/vi/D4y95i1GFX4/hqdefault.jpg A quick tour of the Reports page: how Dashboard and Detail views differ, how the Period pills and Custom date range work, and how to find and favorite the report you're after. https://www.youtube-nocookie.com/embed/D4y95i1GFX4 51 2026-10-19 How to check reports on the SalesThumb mobile app https://i.ytimg.com/vi/9cMQKuPsG8s/hqdefault.jpg A quick tour of the Reports page: how Dashboard and Detail views differ, how the Period pills and Custom date range work, and how to find and favorite the report you're after. https://www.youtube-nocookie.com/embed/9cMQKuPsG8s 41 2026-10-19 monthly 0.65 https://salesthumb.com/kb/reports-csv-export How to export a report to CSV in SalesThumb https://i.ytimg.com/vi/FAl3878hNlQ/hqdefault.jpg The Reports page has dozens of reports, but only a handful have a CSV export button today. Here's the full list, exactly what columns you get, and how this differs from a full account data export. https://www.youtube-nocookie.com/embed/FAl3878hNlQ 45 2026-10-19 monthly 0.65 https://salesthumb.com/kb/hq-account-setup-multi-location-vs-franchise-default-billing monthly 0.65 https://salesthumb.com/kb/switching-between-locations-and-hq-dashboard How to switch between your locations and the HQ dashboard in SalesThumb https://i.ytimg.com/vi/0wXQ0gIXlyM/hqdefault.jpg Everything for moving between a single shop, your HQ rollup, and Franchise Sales lives in one place — the switcher pill at the top of the sidebar. Here's what it looks like in each view and how to use it. https://www.youtube-nocookie.com/embed/0wXQ0gIXlyM 54 2026-10-15 monthly 0.65 https://salesthumb.com/kb/hq-connect How to open a support ticket with HQ in SalesThumb https://i.ytimg.com/vi/Y2NcAe8QL80/hqdefault.jpg Your shop's page for HQ: support tickets, announcements, royalty statement, shared documents, training, the HQ store, and your latest audit. https://www.youtube-nocookie.com/embed/Y2NcAe8QL80 53 2026-10-15 How to see what your shop owes HQ in SalesThumb https://i.ytimg.com/vi/vzPSOQPCb9c/hqdefault.jpg Your shop's page for HQ: support tickets, announcements, royalty statement, shared documents, training, the HQ store, and your latest audit. https://www.youtube-nocookie.com/embed/vzPSOQPCb9c 43 2026-10-19 How to use HQ Connect as a franchisee in SalesThumb https://i.ytimg.com/vi/KYkL3GQYD3A/hqdefault.jpg Your shop's page for HQ: support tickets, announcements, royalty statement, shared documents, training, the HQ store, and your latest audit. https://www.youtube-nocookie.com/embed/KYkL3GQYD3A 47 2026-10-19 monthly 0.65 https://salesthumb.com/kb/clock-in-out-breaks-time-off How to clock in and out and take breaks in SalesThumb https://i.ytimg.com/vi/jDbS2KngGG4/hqdefault.jpg Where to find the Time Clock, how to clock in/out and take breaks from your computer or the shared kiosk, how to set (and clear) your kiosk PIN, and how time-off requests show up. https://www.youtube-nocookie.com/embed/jDbS2KngGG4 44 2026-10-17 How to clock in and out on the SalesThumb mobile app https://i.ytimg.com/vi/TIEPcZUCfT4/hqdefault.jpg Where to find the Time Clock, how to clock in/out and take breaks from your computer or the shared kiosk, how to set (and clear) your kiosk PIN, and how time-off requests show up. https://www.youtube-nocookie.com/embed/TIEPcZUCfT4 39 2026-10-15 monthly 0.65 https://salesthumb.com/kb/settings-resources How to add installers and bays in SalesThumb https://i.ytimg.com/vi/WEfdhuOUjnI/hqdefault.jpg How to add, color-code, deactivate, and delete installers and bays — and why the delete button doesn't always work. https://www.youtube-nocookie.com/embed/WEfdhuOUjnI 55 2026-10-17 monthly 0.65 https://salesthumb.com/kb/settings-data-export How to export your shop data in SalesThumb https://i.ytimg.com/vi/Vo0SVAaV50o/hqdefault.jpg Download a CSV/JSON snapshot of your shop's data on demand, or schedule recurring exports by email. https://www.youtube-nocookie.com/embed/Vo0SVAaV50o 54 2026-10-17 monthly 0.65 https://salesthumb.com/kb/mobile-app-access-beta-status monthly 0.65 https://salesthumb.com/kb/loyalty-stamp-card-setup How to set up a loyalty stamp card in SalesThumb https://i.ytimg.com/vi/DSzS2yUVzoE/hqdefault.jpg How the digital stamp card works — configuring your program, adding stamps after a visit, redeeming rewards, and where to actually check performance. https://www.youtube-nocookie.com/embed/DSzS2yUVzoE 37 2026-10-15 How to add a loyalty stamp and redeem a reward in SalesThumb https://i.ytimg.com/vi/pZZOfENDgfY/hqdefault.jpg How the digital stamp card works — configuring your program, adding stamps after a visit, redeeming rewards, and where to actually check performance. https://www.youtube-nocookie.com/embed/pZZOfENDgfY 39 2026-10-15 How to add a loyalty stamp and redeem a reward on the SalesThumb mobile app https://i.ytimg.com/vi/pN0ue9LTTPw/hqdefault.jpg How the digital stamp card works — configuring your program, adding stamps after a visit, redeeming rewards, and where to actually check performance. https://www.youtube-nocookie.com/embed/pN0ue9LTTPw 42 2026-10-15 monthly 0.65 https://salesthumb.com/kb/cash-drawer-sessions How to open and close a cash drawer in SalesThumb https://i.ytimg.com/vi/U-RR5SqGLeM/hqdefault.jpg How to open a drawer, log drops/payouts/pickups/adjustments, and close out with a counted-cash variance check. https://www.youtube-nocookie.com/embed/U-RR5SqGLeM 51 2026-10-15 How to log a cash drop or payout from the drawer in SalesThumb https://i.ytimg.com/vi/KszctvKoG38/hqdefault.jpg How to open a drawer, log drops/payouts/pickups/adjustments, and close out with a counted-cash variance check. https://www.youtube-nocookie.com/embed/KszctvKoG38 59 2026-10-15 How to log a cash drop or payout on the SalesThumb mobile app https://i.ytimg.com/vi/bEz12Dnldf4/hqdefault.jpg How to open a drawer, log drops/payouts/pickups/adjustments, and close out with a counted-cash variance check. https://www.youtube-nocookie.com/embed/bEz12Dnldf4 38 2026-10-19 How to open and close a cash drawer on the SalesThumb mobile app https://i.ytimg.com/vi/bljmOAO8e2s/hqdefault.jpg How to open a drawer, log drops/payouts/pickups/adjustments, and close out with a counted-cash variance check. https://www.youtube-nocookie.com/embed/bljmOAO8e2s 47 2026-10-19 monthly 0.65 https://salesthumb.com/kb/financials-overview How to read the Financials page in SalesThumb https://i.ytimg.com/vi/ihxVsJ_9AKk/hqdefault.jpg What each card on the Financials page shows, how the date filter works, and why Aged Receivables never respects it. https://www.youtube-nocookie.com/embed/ihxVsJ_9AKk 44 2026-10-17 monthly 0.65 https://salesthumb.com/kb/pricing-insight How to adjust prices with Pricing Insight in SalesThumb https://i.ytimg.com/vi/9Rvch-Iwuy0/hqdefault.jpg How to read close-rate driven price suggestions and apply them to your service catalog. https://www.youtube-nocookie.com/embed/9Rvch-Iwuy0 47 2026-10-19 monthly 0.65 https://salesthumb.com/kb/package-builder How to build a sale with the package builder in SalesThumb https://i.ytimg.com/vi/4OXOf_choDg/hqdefault.jpg How the tile-based package builder turns tapped services into a live invoice or quote draft. https://www.youtube-nocookie.com/embed/4OXOf_choDg 42 2026-10-15 monthly 0.65 https://salesthumb.com/kb/sales-cast monthly 0.65 https://salesthumb.com/kb/account-security-2fa monthly 0.65 https://salesthumb.com/kb/flat-glass-module monthly 0.65 https://salesthumb.com/kb/support-tickets How to open a support ticket with HQ in SalesThumb https://i.ytimg.com/vi/Y2NcAe8QL80/hqdefault.jpg How to open a ticket with HQ, what each field does, and how status, assignment, and response time are tracked. https://www.youtube-nocookie.com/embed/Y2NcAe8QL80 53 2026-10-15 monthly 0.65 https://salesthumb.com/kb/reviews-reputation-management How to reply to Google reviews in SalesThumb https://i.ytimg.com/vi/Ld_eWvJ7DzU/hqdefault.jpg How the Reviews and Reputation pages differ, and why replies on one post to Google while replies on the other stay internal only. https://www.youtube-nocookie.com/embed/Ld_eWvJ7DzU 48 2026-10-18 How to feature your best reviews on your website in SalesThumb https://i.ytimg.com/vi/SmKzaMvpPU4/hqdefault.jpg How the Reviews and Reputation pages differ, and why replies on one post to Google while replies on the other stay internal only. https://www.youtube-nocookie.com/embed/SmKzaMvpPU4 38 2026-10-19 How to reply to Google reviews on the SalesThumb mobile app https://i.ytimg.com/vi/bgs-REEf9iM/hqdefault.jpg How the Reviews and Reputation pages differ, and why replies on one post to Google while replies on the other stay internal only. https://www.youtube-nocookie.com/embed/bgs-REEf9iM 46 2026-10-15 monthly 0.65 https://salesthumb.com/kb/community monthly 0.65 https://salesthumb.com/kb/settings-playbook-config How to edit your sales playbook follow-up messages in SalesThumb https://i.ytimg.com/vi/50xJQPteM7M/hqdefault.jpg How the per-shop sales-playbook template editor works, and why saved edits never touch plays already in flight. https://www.youtube-nocookie.com/embed/50xJQPteM7M 48 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-quote-suggest monthly 0.65 https://salesthumb.com/kb/ai-claim-triage monthly 0.65 https://salesthumb.com/kb/ai-content-studio How to write social media posts with AI in SalesThumb https://i.ytimg.com/vi/Lp9johjAi4w/hqdefault.jpg Draft ready-to-post social captions and Google Business posts in your shop's voice — copy-paste only, nothing publishes automatically. https://www.youtube-nocookie.com/embed/Lp9johjAi4w 58 2026-10-15 monthly 0.65 https://salesthumb.com/kb/ai-assistant How to read the AI Ops Assistant feed in SalesThumb https://i.ytimg.com/vi/ARf2M_ZGyX8/hqdefault.jpg How the ranked AI Assistant feed picks its top card, what severities and icons mean, and the refresh/data-window gotchas. https://www.youtube-nocookie.com/embed/ARf2M_ZGyX8 56 2026-10-17 monthly 0.65 https://salesthumb.com/kb/franchise-sales-crm monthly 0.65 https://salesthumb.com/kb/lead-capture-forms How to create a lead form for your website in SalesThumb https://i.ytimg.com/vi/O3enDbLNIMw/hqdefault.jpg Build a lead form for your own website, design its fields and look, and have every submission show up as a lead in SalesThumb. https://www.youtube-nocookie.com/embed/O3enDbLNIMw 46 2026-10-15 How to design and embed a website lead form in SalesThumb https://i.ytimg.com/vi/Mr-U-aAuySg/hqdefault.jpg Build a lead form for your own website, design its fields and look, and have every submission show up as a lead in SalesThumb. https://www.youtube-nocookie.com/embed/Mr-U-aAuySg 53 2026-10-15 monthly 0.65 https://salesthumb.com/kb/ai-chat How to ask SalesThumb questions about your shop with AI chat https://i.ytimg.com/vi/_wPgGo7VD_Q/hqdefault.jpg A shop-scoped AI chat that answers questions from your real data and can draft — but never auto-sends — a customer message or appointment reschedule. https://www.youtube-nocookie.com/embed/_wPgGo7VD_Q 52 2026-10-19 How to ask SalesThumb questions about your shop with AI chat https://i.ytimg.com/vi/kwEDh6q1KTw/hqdefault.jpg A shop-scoped AI chat that answers questions from your real data and can draft — but never auto-sends — a customer message or appointment reschedule. https://www.youtube-nocookie.com/embed/kwEDh6q1KTw 43 2026-10-18 monthly 0.65 https://salesthumb.com/kb/ai-dynamic-pricing How to get an AI price recommendation for a service in SalesThumb https://i.ytimg.com/vi/THxR9q3DeM8/hqdefault.jpg Get a floor/target/stretch price band for a service from your own catalog, win/loss history, and booking density — advisory only, never edits pricing. https://www.youtube-nocookie.com/embed/THxR9q3DeM8 55 2026-10-15 How to get an AI price recommendation on the SalesThumb mobile app https://i.ytimg.com/vi/33VyvsKMXF0/hqdefault.jpg Get a floor/target/stretch price band for a service from your own catalog, win/loss history, and booking density — advisory only, never edits pricing. https://www.youtube-nocookie.com/embed/33VyvsKMXF0 47 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-photo-quote monthly 0.65 https://salesthumb.com/kb/ai-re-engagement How to win back cold quotes with AI on the SalesThumb mobile app https://i.ytimg.com/vi/21JDMCLY_6g/hqdefault.jpg How the merged Re-engagement page's five tabs work, what's read-only, and which tabs actually let you send a follow-up. https://www.youtube-nocookie.com/embed/21JDMCLY_6g 54 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-fill-slow-days How to fill slow days with an AI campaign in SalesThumb https://i.ytimg.com/vi/3CfU3qMUkas/hqdefault.jpg How to scan your calendar for upcoming slow days and turn them into an editable, ready-to-send win-back SMS/email campaign. https://www.youtube-nocookie.com/embed/3CfU3qMUkas 68 2026-10-17 How to fill slow days with an AI campaign on the SalesThumb mobile app https://i.ytimg.com/vi/WTEZjCKeLQs/hqdefault.jpg How to scan your calendar for upcoming slow days and turn them into an editable, ready-to-send win-back SMS/email campaign. https://www.youtube-nocookie.com/embed/WTEZjCKeLQs 53 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-close-rate-coach How to improve your close rate with the AI Close-Rate Coach in SalesThumb https://i.ytimg.com/vi/DE-lAZbC-Zk/hqdefault.jpg How to run the Close-Rate Coach, read its insights and bucket table, and what the stub-mode vs. live badge means. https://www.youtube-nocookie.com/embed/DE-lAZbC-Zk 61 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-intake-scan monthly 0.65 https://salesthumb.com/kb/ai-install-qc monthly 0.65 https://salesthumb.com/kb/ai-business-analyst How to ask the AI Business Analyst about your numbers in SalesThumb https://i.ytimg.com/vi/SsLYVUtyPxU/hqdefault.jpg How to ask the Business Analyst plain-English questions about your shop's numbers, read its answers, and understand the Live/Stub badge. https://www.youtube-nocookie.com/embed/SsLYVUtyPxU 49 2026-10-15 How to ask the AI Business Analyst about your numbers on the SalesThumb mobile app https://i.ytimg.com/vi/y-PzhCCnh48/hqdefault.jpg How to ask the Business Analyst plain-English questions about your shop's numbers, read its answers, and understand the Live/Stub badge. https://www.youtube-nocookie.com/embed/y-PzhCCnh48 44 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-demand-forecast How to forecast busy and slow weeks with AI in SalesThumb https://i.ytimg.com/vi/FMl_W3vUZpA/hqdefault.jpg How to run a demand projection, read the busy/normal/slow bars, and tell AI-written outlook from stub output. https://www.youtube-nocookie.com/embed/FMl_W3vUZpA 61 2026-10-17 How to forecast busy and slow weeks with AI on the SalesThumb mobile app https://i.ytimg.com/vi/B5ZagWA4-jU/hqdefault.jpg How to run a demand projection, read the busy/normal/slow bars, and tell AI-written outlook from stub output. https://www.youtube-nocookie.com/embed/B5ZagWA4-jU 46 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-today-copilot How to use the AI Today morning to-do list in SalesThumb https://i.ytimg.com/vi/2bLTR734ea0/hqdefault.jpg How the Today AI copilot's two tabs work — the morning to-do list and the evening close-out — plus what stub mode actually withholds. https://www.youtube-nocookie.com/embed/2bLTR734ea0 65 2026-10-15 How to close out your day with AI in SalesThumb https://i.ytimg.com/vi/7r5tTEBCddI/hqdefault.jpg How the Today AI copilot's two tabs work — the morning to-do list and the evening close-out — plus what stub mode actually withholds. https://www.youtube-nocookie.com/embed/7r5tTEBCddI 52 2026-10-17 How to plan your day with A.I. Next moves on the SalesThumb mobile app https://i.ytimg.com/vi/vZQhMWW8g0I/hqdefault.jpg How the Today AI copilot's two tabs work — the morning to-do list and the evening close-out — plus what stub mode actually withholds. https://www.youtube-nocookie.com/embed/vZQhMWW8g0I 45 2026-10-15 How to use the AI Today copilot on the SalesThumb mobile app https://i.ytimg.com/vi/ac5D9v7TzvU/hqdefault.jpg How the Today AI copilot's two tabs work — the morning to-do list and the evening close-out — plus what stub mode actually withholds. https://www.youtube-nocookie.com/embed/ac5D9v7TzvU 57 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-review-themes How to see what customers praise and complain about with AI in SalesThumb https://i.ytimg.com/vi/z2R9jgoSLsA/hqdefault.jpg Review Themes clusters your shop's recent customer reviews into recurring praise and complaint themes so you can fix root causes, not just reply one-off. https://www.youtube-nocookie.com/embed/z2R9jgoSLsA 42 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-inventory-reorder How to create purchase orders from AI reorder suggestions in SalesThumb https://i.ytimg.com/vi/WOQZJgZB8Kw/hqdefault.jpg How to run the AI Inventory Reorder tool, read its urgency-ranked suggestions, and turn them into draft purchase orders by supplier. https://www.youtube-nocookie.com/embed/WOQZJgZB8Kw 52 2026-10-15 How to see what to reorder with AI on the SalesThumb mobile app https://i.ytimg.com/vi/7o6BwFkpQ1Y/hqdefault.jpg How to run the AI Inventory Reorder tool, read its urgency-ranked suggestions, and turn them into draft purchase orders by supplier. https://www.youtube-nocookie.com/embed/7o6BwFkpQ1Y 48 2026-10-19 monthly 0.65 https://salesthumb.com/kb/calendar-day-week-month-views monthly 0.65 https://salesthumb.com/kb/workflow-kanban-board How to move jobs across the Workflow board in SalesThumb https://i.ytimg.com/vi/s-cAyPK-pV0/hqdefault.jpg Booked jobs land on the Workflow board as job cards. Filter in-shop and on-site work, drag jobs between columns, and set up your columns. https://www.youtube-nocookie.com/embed/s-cAyPK-pV0 49 2026-10-19 How to customize your Workflow board columns in SalesThumb https://i.ytimg.com/vi/dzkKRfFROxU/hqdefault.jpg Booked jobs land on the Workflow board as job cards. Filter in-shop and on-site work, drag jobs between columns, and set up your columns. https://www.youtube-nocookie.com/embed/dzkKRfFROxU 46 2026-10-19 monthly 0.65 https://salesthumb.com/kb/tech-view-shop-floor How to run jobs from the Tech view with the job timer in SalesThumb https://i.ytimg.com/vi/tuXDKQO78TY/hqdefault.jpg How the Tech view's one-tap status cards, priority sort, and JobTimer work on the shop floor — and where its gaps hand off to the full appointment page. https://www.youtube-nocookie.com/embed/tuXDKQO78TY 52 2026-10-17 monthly 0.65 https://salesthumb.com/kb/staff-schedule-shifts How to set up your employee shift schedule in SalesThumb https://i.ytimg.com/vi/HqRbFplWAuk/hqdefault.jpg How to build your team's weekly shift grid — and why adding your very first shift changes which staff customers can actually book. https://www.youtube-nocookie.com/embed/HqRbFplWAuk 43 2026-10-18 How to see your schedule and reschedule a job on the SalesThumb mobile app https://i.ytimg.com/vi/dh9RMMp2F1Q/hqdefault.jpg How to build your team's weekly shift grid — and why adding your very first shift changes which staff customers can actually book. https://www.youtube-nocookie.com/embed/dh9RMMp2F1Q 53 2026-10-17 monthly 0.65 https://salesthumb.com/kb/fleets-local-and-hq-contracts monthly 0.65 https://salesthumb.com/kb/fleet-hq-jobs-queue monthly 0.65 https://salesthumb.com/kb/purchase-orders How to receive a purchase order in SalesThumb https://i.ytimg.com/vi/GfHH7U2JUAI/hqdefault.jpg How to draft, submit, and receive film purchase orders in Inventory — and the one line-item habit that silently skips your stock count. https://www.youtube-nocookie.com/embed/GfHH7U2JUAI 46 2026-10-15 How to create a purchase order in SalesThumb https://i.ytimg.com/vi/VYG8n91XMJY/hqdefault.jpg How to draft, submit, and receive film purchase orders in Inventory — and the one line-item habit that silently skips your stock count. https://www.youtube-nocookie.com/embed/VYG8n91XMJY 47 2026-10-15 How to create a purchase order on the SalesThumb mobile app https://i.ytimg.com/vi/E5x1oVhMFSQ/hqdefault.jpg How to draft, submit, and receive film purchase orders in Inventory — and the one line-item habit that silently skips your stock count. https://www.youtube-nocookie.com/embed/E5x1oVhMFSQ 51 2026-10-15 How to receive a purchase order on the SalesThumb mobile app https://i.ytimg.com/vi/r6JIVnB1uP8/hqdefault.jpg How to draft, submit, and receive film purchase orders in Inventory — and the one line-item habit that silently skips your stock count. https://www.youtube-nocookie.com/embed/r6JIVnB1uP8 47 2026-10-15 monthly 0.65 https://salesthumb.com/kb/supplier-records How to add a supplier in SalesThumb https://i.ytimg.com/vi/MkHDTmYiH0M/hqdefault.jpg How to add, view, and archive vendor records under Inventory > Suppliers, including the no-edit and no-undo gotchas and who has permission to manage them. https://www.youtube-nocookie.com/embed/MkHDTmYiH0M 37 2026-10-18 How to add a supplier on the SalesThumb mobile app https://i.ytimg.com/vi/kdgxRath_D0/hqdefault.jpg How to add, view, and archive vendor records under Inventory > Suppliers, including the no-edit and no-undo gotchas and who has permission to manage them. https://www.youtube-nocookie.com/embed/kdgxRath_D0 42 2026-10-19 monthly 0.65 https://salesthumb.com/kb/growth-winback-campaigns How to win back dormant customers by cohort in SalesThumb https://i.ytimg.com/vi/jWYHJYUeI8Y/hqdefault.jpg How the Growth & Marketing Win-back tool buckets lapsed customers into three dormancy cohorts and sends a templated SMS — and how it differs from Bulk Blast. https://www.youtube-nocookie.com/embed/jWYHJYUeI8Y 43 2026-10-19 monthly 0.65 https://salesthumb.com/kb/connect-frostbite-marketing monthly 0.65 https://salesthumb.com/kb/sending-bulk-campaigns How to send a text or email campaign to a customer segment in SalesThumb https://i.ytimg.com/vi/0lH89gqyE4E/hqdefault.jpg How to pick a segment, write a personalized SMS or email blast, and read the results on the Campaigns page — plus the gotchas worth knowing first. https://www.youtube-nocookie.com/embed/0lH89gqyE4E 49 2026-10-18 monthly 0.65 https://salesthumb.com/kb/drip-campaign-sequences How to set up a drip campaign sequence in SalesThumb https://i.ytimg.com/vi/qfPyNArBVv4/hqdefault.jpg How to seed, build, activate, and permission-gate multi-step SMS + email drip sequences from the Growth & Marketing hub. https://www.youtube-nocookie.com/embed/qfPyNArBVv4 45 2026-10-19 How to create a drip campaign on the SalesThumb mobile app https://i.ytimg.com/vi/qWQgZmdwO5Q/hqdefault.jpg How to seed, build, activate, and permission-gate multi-step SMS + email drip sequences from the Growth & Marketing hub. https://www.youtube-nocookie.com/embed/qWQgZmdwO5Q 53 2026-10-19 How to set up a drip campaign sequence on the SalesThumb mobile app https://i.ytimg.com/vi/aIWyI7aFtzk/hqdefault.jpg How to seed, build, activate, and permission-gate multi-step SMS + email drip sequences from the Growth & Marketing hub. https://www.youtube-nocookie.com/embed/aIWyI7aFtzk 52 2026-10-19 monthly 0.65 https://salesthumb.com/kb/coupons-and-promotions How to apply a coupon code to an invoice in SalesThumb https://i.ytimg.com/vi/HSnxdM2wd7Y/hqdefault.jpg Set up discount codes in Promotions, understand what the create form can (and can't) control, and see exactly how a code gets validated at redemption. https://www.youtube-nocookie.com/embed/HSnxdM2wd7Y 39 2026-10-15 How to create a coupon code in SalesThumb https://i.ytimg.com/vi/6MyYtGAxO0w/hqdefault.jpg Set up discount codes in Promotions, understand what the create form can (and can't) control, and see exactly how a code gets validated at redemption. https://www.youtube-nocookie.com/embed/6MyYtGAxO0w 48 2026-10-19 How to create a coupon code on the SalesThumb mobile app https://i.ytimg.com/vi/DWhCvdxjtp0/hqdefault.jpg Set up discount codes in Promotions, understand what the create form can (and can't) control, and see exactly how a code gets validated at redemption. https://www.youtube-nocookie.com/embed/DWhCvdxjtp0 44 2026-10-15 monthly 0.65 https://salesthumb.com/kb/automations-winback-and-lead-followup How to turn on automatic win-back and cold-lead follow-up in SalesThumb https://i.ytimg.com/vi/0HuJjb-iQKs/hqdefault.jpg How Automations auto-enrolls lapsed customers and cold leads into background SMS/email sequences — no manual sending required. https://www.youtube-nocookie.com/embed/0HuJjb-iQKs 48 2026-10-19 How to turn automatic messages and win-back on or off on the SalesThumb mobile app https://i.ytimg.com/vi/u64DGRKFvn4/hqdefault.jpg How Automations auto-enrolls lapsed customers and cold leads into background SMS/email sequences — no manual sending required. https://www.youtube-nocookie.com/embed/u64DGRKFvn4 55 2026-10-17 monthly 0.65 https://salesthumb.com/kb/zip-density-report How to find where your customers live by ZIP code in SalesThumb https://i.ytimg.com/vi/ngEVRTGRQZA/hqdefault.jpg Find and read the ZIP Density report — which ZIP codes your paying customers live in, ranked by count and revenue, for smarter direct-mail and ad targeting. https://www.youtube-nocookie.com/embed/ngEVRTGRQZA 53 2026-10-15 monthly 0.65 https://salesthumb.com/kb/lobby-scoreboard-tv How to put the live Scoreboard on your lobby TV in SalesThumb https://i.ytimg.com/vi/2w7qIfHFSck/hqdefault.jpg How to open the lobby Scoreboard TV display, what its live leaderboard and activity ticker actually show, and a couple of copy/format quirks to expect. https://www.youtube-nocookie.com/embed/2w7qIfHFSck 50 2026-10-17 monthly 0.65 https://salesthumb.com/kb/sales-analytics-pivot-table How to build a sales pivot table in SalesThumb https://i.ytimg.com/vi/8wCYXn7rucc/hqdefault.jpg Cross-tab your shop's quotes and revenue two dimensions at once, drill into the quotes behind any cell, and save snapshots to compare over time. https://www.youtube-nocookie.com/embed/8wCYXn7rucc 42 2026-10-17 monthly 0.65 https://salesthumb.com/kb/playbook-live-queue How to manage the post-sale follow-up Playbook queue in SalesThumb https://i.ytimg.com/vi/vZ6wElhD1pY/hqdefault.jpg How to read, pause, skip, and act on the plays your Sales Playbook queues after every paid invoice — plus the kill switch, bulk actions, and a few first-time gotchas. https://www.youtube-nocookie.com/embed/vZ6wElhD1pY 44 2026-10-19 monthly 0.65 https://salesthumb.com/kb/flat-glass-film-catalog monthly 0.65 https://salesthumb.com/kb/settings-shop-profile How to share your virtual business card in SalesThumb https://i.ytimg.com/vi/u6QmfrH465E/hqdefault.jpg How to fill out your Shop Profile — business info, address, Google review link, and Virtual Business Card — and what each field actually controls. https://www.youtube-nocookie.com/embed/u6QmfrH465E 47 2026-10-15 How to set your shop address, hours and time zone in SalesThumb https://i.ytimg.com/vi/3vkgh8Qzawo/hqdefault.jpg How to fill out your Shop Profile — business info, address, Google review link, and Virtual Business Card — and what each field actually controls. https://www.youtube-nocookie.com/embed/3vkgh8Qzawo 51 2026-10-17 monthly 0.65 https://salesthumb.com/kb/settings-plan-billing How to upgrade, downgrade or cancel your SalesThumb plan https://i.ytimg.com/vi/Oo06k3HTsgY/hqdefault.jpg How to start a free trial, request a different plan, get help with billing, and cancel your subscription. https://www.youtube-nocookie.com/embed/Oo06k3HTsgY 52 2026-10-19 monthly 0.65 https://salesthumb.com/kb/settings-appearance-branding monthly 0.65 https://salesthumb.com/kb/settings-customize-sidebar How to hide sidebar features you don't use in SalesThumb https://i.ytimg.com/vi/PQXfTecxenI/hqdefault.jpg How to hide unused sidebar items from Settings > Customize Menu, what's toggleable, how saving works, and who it affects shop-wide. https://www.youtube-nocookie.com/embed/PQXfTecxenI 48 2026-10-17 monthly 0.65 https://salesthumb.com/kb/settings-profile-personal monthly 0.65 https://salesthumb.com/kb/growth-marketing-hub-overview How to find the AI tools in SalesThumb https://i.ytimg.com/vi/X9ICZrZqFNI/hqdefault.jpg A tour of the Growth & Marketing hub's five tabs — Growth, Scoreboard, Operations, AI Tools, AI Assistant — and how they connect. https://www.youtube-nocookie.com/embed/X9ICZrZqFNI 55 2026-10-15 How to tour the Growth & Marketing hub in SalesThumb https://i.ytimg.com/vi/nzQ3v5V8jm4/hqdefault.jpg A tour of the Growth & Marketing hub's five tabs — Growth, Scoreboard, Operations, AI Tools, AI Assistant — and how they connect. https://www.youtube-nocookie.com/embed/nzQ3v5V8jm4 51 2026-10-17 monthly 0.65 https://salesthumb.com/kb/why-mobile-menu-differs-by-role How to find every screen in the SalesThumb mobile app (Go to menu) https://i.ytimg.com/vi/qL-aa3S9vB0/hqdefault.jpg The mobile app has no fixed row of tabs. Its tiles and Go to menu are built from each person's role, so an installer and an owner see different destinations, and hiding an entry is not the same as revoking access. https://www.youtube-nocookie.com/embed/qL-aa3S9vB0 59 2026-10-17 monthly 0.65 https://salesthumb.com/kb/warranty-claims-queue How to file a warranty claim in SalesThumb https://i.ytimg.com/vi/4GBEi2ZOEC4/hqdefault.jpg Where the claims queue lives, the three ways a claim actually gets created, what each status means, and what approving one does and doesn't do. https://www.youtube-nocookie.com/embed/4GBEi2ZOEC4 41 2026-10-17 How to review and approve a warranty claim in SalesThumb https://i.ytimg.com/vi/OjhuRtQ_iUw/hqdefault.jpg Where the claims queue lives, the three ways a claim actually gets created, what each status means, and what approving one does and doesn't do. https://www.youtube-nocookie.com/embed/OjhuRtQ_iUw 59 2026-10-19 How to review and approve a warranty claim on the SalesThumb mobile app https://i.ytimg.com/vi/uBhWAN6SWWc/hqdefault.jpg Where the claims queue lives, the three ways a claim actually gets created, what each status means, and what approving one does and doesn't do. https://www.youtube-nocookie.com/embed/uBhWAN6SWWc 51 2026-10-17 How to file a warranty claim on the SalesThumb mobile app https://i.ytimg.com/vi/fCpyMGm_Jps/hqdefault.jpg Where the claims queue lives, the three ways a claim actually gets created, what each status means, and what approving one does and doesn't do. https://www.youtube-nocookie.com/embed/fCpyMGm_Jps 63 2026-10-17 monthly 0.65 https://salesthumb.com/kb/card-terminal-setup-and-troubleshooting monthly 0.65 https://salesthumb.com/kb/quote-price-doesnt-match-service-price-list How to set up pricing rules for vehicle and window type in SalesThumb https://i.ytimg.com/vi/cWQ3Cm46few/hqdefault.jpg A quote line starts at the service's default price — pricing rules only apply when someone clicks them, and fleet contracts or an HQ floor can change the number again when you save. https://www.youtube-nocookie.com/embed/cWQ3Cm46few 56 2026-10-15 monthly 0.65 https://salesthumb.com/kb/monthly-sms-allowance-and-spend-cap monthly 0.65 https://salesthumb.com/kb/signing-in-to-the-mobile-app monthly 0.65 https://salesthumb.com/kb/merge-duplicate-customers How to merge duplicate customers in SalesThumb https://i.ytimg.com/vi/VVirDBqbXcE/hqdefault.jpg How to fold a duplicate customer record into the real one, exactly which history moves and which doesn't, and the specific reason SalesThumb refuses to delete some customers. https://www.youtube-nocookie.com/embed/VVirDBqbXcE 46 2026-10-18 monthly 0.65 https://salesthumb.com/kb/ringing-up-a-walk-in-with-quick-sale How to ring up a walk-in sale with Quick Sale in SalesThumb https://i.ytimg.com/vi/-fnNL-v2dYM/hqdefault.jpg How the counter POS works end to end — line items, walk-in customers, tax, gift cards, tips — and the one thing nobody tells you: a quick sale can't be voided. https://www.youtube-nocookie.com/embed/-fnNL-v2dYM 43 2026-10-15 How to ring up a walk-in with Quick Sale on the SalesThumb mobile app https://i.ytimg.com/vi/MCKd77MarRU/hqdefault.jpg How the counter POS works end to end — line items, walk-in customers, tax, gift cards, tips — and the one thing nobody tells you: a quick sale can't be voided. https://www.youtube-nocookie.com/embed/MCKd77MarRU 43 2026-10-15 monthly 0.65 https://salesthumb.com/kb/settings-storefront-widgets How to embed SalesThumb widgets on your website https://i.ytimg.com/vi/nwSgk_GsPzQ/hqdefault.jpg How to use Settings · Storefront Widgets for printable QR codes and website embed snippets, including the reviews wall on the Growth plan and up. https://www.youtube-nocookie.com/embed/nwSgk_GsPzQ 55 2026-10-15 How to print a QR code for your shop in SalesThumb https://i.ytimg.com/vi/KkzYjOAApnE/hqdefault.jpg How to use Settings · Storefront Widgets for printable QR codes and website embed snippets, including the reviews wall on the Growth plan and up. https://www.youtube-nocookie.com/embed/KkzYjOAApnE 51 2026-10-15 monthly 0.65 https://salesthumb.com/kb/settings-quality-control How to build an inspection checklist template in SalesThumb https://i.ytimg.com/vi/4GjIiyqba4o/hqdefault.jpg How QC Gates block estimates and invoices until required artifacts exist, how Inspection templates fulfill them, and why the two are now one tabbed page. https://www.youtube-nocookie.com/embed/4GjIiyqba4o 55 2026-10-15 How to set up QC gates that block invoices until checks are done in SalesThumb https://i.ytimg.com/vi/A-mq-I98bz4/hqdefault.jpg How QC Gates block estimates and invoices until required artifacts exist, how Inspection templates fulfill them, and why the two are now one tabbed page. https://www.youtube-nocookie.com/embed/A-mq-I98bz4 48 2026-10-17 monthly 0.65 https://salesthumb.com/kb/settings-integrations-and-health How to check which integrations are connected in SalesThumb https://i.ytimg.com/vi/wNmJEBsAyRs/hqdefault.jpg Settings → Integrations is now the only place to connect a tool and see whether it's actually connected — Settings → Health is gone. https://www.youtube-nocookie.com/embed/wNmJEBsAyRs 52 2026-10-15 monthly 0.65 https://salesthumb.com/kb/cogs-report How to read the COGS report in SalesThumb https://i.ytimg.com/vi/8eZhz99v5m8/hqdefault.jpg What the per-product COGS report under Inventory shows, how to read the waste alert, and two math quirks that can make the numbers look off. https://www.youtube-nocookie.com/embed/8eZhz99v5m8 43 2026-10-19 monthly 0.65 https://salesthumb.com/kb/staff-leaderboard-report monthly 0.65 https://salesthumb.com/kb/referral-attribution-report How to see revenue by referral source in SalesThumb https://i.ytimg.com/vi/3UhfmmO9hwU/hqdefault.jpg Where to find the Referral Attribution report on the Reports hub, what its revenue/coverage tiles mean, and who can see it. https://www.youtube-nocookie.com/embed/3UhfmmO9hwU 52 2026-10-17 monthly 0.65 https://salesthumb.com/kb/busy-hours-report How to see your busiest hours in SalesThumb https://i.ytimg.com/vi/w1XcLCLBaTo/hqdefault.jpg Where to find the Busy Hours report from the Reports hub, how to read its peak-hour callout and day totals, and who can see it. https://www.youtube-nocookie.com/embed/w1XcLCLBaTo 44 2026-10-19 monthly 0.65 https://salesthumb.com/kb/learn-teaching-wizard-hub How to take guided training tours in SalesThumb https://i.ytimg.com/vi/LyhpKfI46Bc/hqdefault.jpg How to find, start, and manage your role-specific Teaching Wizard walkthroughs from SalesThumb's Learn hub. https://www.youtube-nocookie.com/embed/LyhpKfI46Bc 51 2026-10-15 How to take a guided tour of the SalesThumb mobile app https://i.ytimg.com/vi/2lulD4Igopc/hqdefault.jpg How to find, start, and manage your role-specific Teaching Wizard walkthroughs from SalesThumb's Learn hub. https://www.youtube-nocookie.com/embed/2lulD4Igopc 48 2026-10-17 monthly 0.65 https://salesthumb.com/kb/staff-directory monthly 0.65 https://salesthumb.com/kb/quotes-list-view How to find and bulk-update quotes in SalesThumb https://i.ytimg.com/vi/NuCJXoghKdI/hqdefault.jpg Where the Quotes list lives, what the expiring/unopened callouts mean, and how search, filters, bulk actions, and pagination work here. https://www.youtube-nocookie.com/embed/NuCJXoghKdI 49 2026-10-19 monthly 0.65 https://salesthumb.com/kb/invoices-list-view How to find overdue invoices and mark several paid at once in SalesThumb https://i.ytimg.com/vi/-p98volxbb4/hqdefault.jpg Find every invoice in one place, filter or search for one, and mark several paid, sent, or void at once. https://www.youtube-nocookie.com/embed/-p98volxbb4 43 2026-10-19 How to void an invoice in SalesThumb https://i.ytimg.com/vi/mHJMbvr774Y/hqdefault.jpg Find every invoice in one place, filter or search for one, and mark several paid, sent, or void at once. https://www.youtube-nocookie.com/embed/mHJMbvr774Y 36 2026-10-19 How to void an invoice on the SalesThumb mobile app https://i.ytimg.com/vi/UBav0CFsjvU/hqdefault.jpg Find every invoice in one place, filter or search for one, and mark several paid, sent, or void at once. https://www.youtube-nocookie.com/embed/UBav0CFsjvU 43 2026-10-19 monthly 0.65 https://salesthumb.com/kb/customers-directory-page How to search and export your customer list in SalesThumb https://i.ytimg.com/vi/-Vm8SuNf9U8/hqdefault.jpg A walkthrough of the customer directory table, search, import/export, and the new-customer button on the Customers page. https://www.youtube-nocookie.com/embed/-Vm8SuNf9U8 53 2026-10-15 How to look up a customer and their history on the SalesThumb mobile app https://i.ytimg.com/vi/eYVjXnLP2uA/hqdefault.jpg A walkthrough of the customer directory table, search, import/export, and the new-customer button on the Customers page. https://www.youtube-nocookie.com/embed/eYVjXnLP2uA 45 2026-10-15 monthly 0.65 https://salesthumb.com/kb/inventory-overview-page How to tour the Inventory page in SalesThumb https://i.ytimg.com/vi/1EIxohJZh_E/hqdefault.jpg A tour of the Inventory page's stat cards, tabs, and per-row controls, plus where reorder alerts and stock limits live. https://www.youtube-nocookie.com/embed/1EIxohJZh_E 50 2026-10-19 How to check your inventory on the SalesThumb mobile app https://i.ytimg.com/vi/tl8NkUv3PgY/hqdefault.jpg A tour of the Inventory page's stat cards, tabs, and per-row controls, plus where reorder alerts and stock limits live. https://www.youtube-nocookie.com/embed/tl8NkUv3PgY 53 2026-10-15 monthly 0.65 https://salesthumb.com/kb/sales-matrix-kiosk-launcher How to Use the Sales Matrix https://i.ytimg.com/vi/cspECu8hSx4/hqdefault.jpg How to launch a Sales Matrix presentation from the showroom TV, read the resume rail, and fix the states that grey out Start. Sales Matrix is on the Growth plan and up. https://www.youtube-nocookie.com/embed/cspECu8hSx4 68 2026-10-19 monthly 0.65 https://salesthumb.com/kb/operations-hub-overview How to use the Operations hub in SalesThumb https://i.ytimg.com/vi/nuf6GV0TB6k/hqdefault.jpg The Operations hub is a card-grid launcher to Inventory, Staff schedule, Time clock, Cash drawer, Staff & roles, and Financials — not a dashboard itself. https://www.youtube-nocookie.com/embed/nuf6GV0TB6k 51 2026-10-17 monthly 0.65 https://salesthumb.com/kb/settings-hub-overview How to find any setting in SalesThumb https://i.ytimg.com/vi/uMVnTvV-bqI/hqdefault.jpg A tour of the Settings hub — how it's grouped, why some tiles show a status badge and most don't, and where the setup checklist goes once you're done. https://www.youtube-nocookie.com/embed/uMVnTvV-bqI 52 2026-10-15 monthly 0.65 https://salesthumb.com/kb/flat-glass-jobsite-photos-stub monthly 0.65 https://salesthumb.com/kb/settings-sales-matrix-catalog monthly 0.65 https://salesthumb.com/kb/settings-ai-assistant-teach How to teach the AI your shop's facts and answers in SalesThumb https://i.ytimg.com/vi/23qbBzpznF0/hqdefault.jpg A different feature from the AI Assistant ops-insights feed — this Settings page trains the AI that drafts replies to customer messages, using only the facts and Q&A you give it. https://www.youtube-nocookie.com/embed/23qbBzpznF0 60 2026-10-17 monthly 0.65 https://salesthumb.com/kb/ai-booster-credits monthly 0.65 https://salesthumb.com/kb/custom-fields-setup How to add custom fields to customers and vehicles in SalesThumb https://i.ytimg.com/vi/NCfHQz1uSGI/hqdefault.jpg How to add your own fields to Customer and Vehicle records — field types, who can manage them, and where the values actually show up once you've created one. https://www.youtube-nocookie.com/embed/NCfHQz1uSGI 58 2026-10-15 monthly 0.65 https://salesthumb.com/kb/film-sku-catalog-setup How to set up your film catalog (film SKUs) in SalesThumb https://i.ytimg.com/vi/TahG7HX_Eko/hqdefault.jpg Film SKUs are the brand + series + VLT records behind your film roll inventory — set them up here first, since the roll-receiving dropdown has nothing to show without them. https://www.youtube-nocookie.com/embed/TahG7HX_Eko 44 2026-10-18 monthly 0.65 https://salesthumb.com/kb/franchisee-nps-pulse-surveys How to answer the franchisee NPS and Pulse surveys in SalesThumb https://i.ytimg.com/vi/uxi9bGkjk9w/hqdefault.jpg Two lightweight recurring surveys — a quarterly NPS check and a monthly operational Pulse — get every franchisee's temperature to HQ automatically, no chasing required. https://www.youtube-nocookie.com/embed/uxi9bGkjk9w 58 2026-10-15 monthly 0.65 https://salesthumb.com/kb/marketing-fund-claims How to submit a marketing fund reimbursement claim in SalesThumb https://i.ytimg.com/vi/RLRED2wpwd0/hqdefault.jpg How franchisees request reimbursement from HQ's marketing fund for local spend, and how HQ reviews, approves, corrects, and pays those claims. https://www.youtube-nocookie.com/embed/RLRED2wpwd0 45 2026-10-15 monthly 0.65 https://salesthumb.com/kb/hq-compare-leaderboards-underperformers monthly 0.65 https://salesthumb.com/kb/hq-chain-broadcast-and-signage monthly 0.65 https://salesthumb.com/kb/hq-central-catalog-management monthly 0.65 https://salesthumb.com/kb/team-hub-messaging How to assign shop tasks in Team Hub in SalesThumb https://i.ytimg.com/vi/ylFsDKU59e4/hqdefault.jpg Team Hub is SalesThumb's internal chat and task list — four channels seeded automatically, role-based visibility per channel, pinned messages that act as announcements, and a shop-wide task board on the same page. https://www.youtube-nocookie.com/embed/ylFsDKU59e4 46 2026-10-15 How to use Team Hub chat and pin announcements in SalesThumb https://i.ytimg.com/vi/-qiH2gmnXWE/hqdefault.jpg Team Hub is SalesThumb's internal chat and task list — four channels seeded automatically, role-based visibility per channel, pinned messages that act as announcements, and a shop-wide task board on the same page. https://www.youtube-nocookie.com/embed/-qiH2gmnXWE 55 2026-10-15 monthly 0.65 https://salesthumb.com/kb/awards-recognition-program How to give an employee an award in SalesThumb https://i.ytimg.com/vi/rWV2yIwB3Wk/hqdefault.jpg Five tiers, nine categories, a catalog of platform and shop-made badges, and a grant flow locked to Owner and Admin — plus the personal collection wall where every teammate can pin their favorites. https://www.youtube-nocookie.com/embed/rWV2yIwB3Wk 38 2026-10-18 How to see your awards collection in SalesThumb https://i.ytimg.com/vi/UYCJieDdG7w/hqdefault.jpg Five tiers, nine categories, a catalog of platform and shop-made badges, and a grant flow locked to Owner and Admin — plus the personal collection wall where every teammate can pin their favorites. https://www.youtube-nocookie.com/embed/UYCJieDdG7w 39 2026-10-19 monthly 0.65 https://salesthumb.com/kb/products-unified-catalog How to add a product to your quotes, booking and kiosk at once in SalesThumb https://i.ytimg.com/vi/zLTHYyPJ0Ig/hqdefault.jpg One screen that reads across services, kiosk sales-matrix packages, film SKUs, and inventory items — plus a single "create once, tick every surface" flow and a CSV importer that runs through the same engine. https://www.youtube-nocookie.com/embed/zLTHYyPJ0Ig 49 2026-10-17 monthly 0.65 https://salesthumb.com/kb/quote-approval-customer-signature What customers see when they approve and sign a quote in SalesThumb https://i.ytimg.com/vi/LXNJgr281nA/hqdefault.jpg A walkthrough of the public quote page your customer opens from a text or email — what they see, why approving requires an actual drawn signature plus a typed name, and what happens after. https://www.youtube-nocookie.com/embed/LXNJgr281nA 46 2026-10-15 monthly 0.65 https://salesthumb.com/kb/invoice-waiver-and-completion-signatures How to get a customer's sign-off when the job is done in SalesThumb https://i.ytimg.com/vi/QUpHXf7aDDg/hqdefault.jpg Turn on an optional pre-work waiver in Settings → Shop Profile, and see how every invoice already collects a job-completion signature — both captured from the customer's public invoice link. https://www.youtube-nocookie.com/embed/QUpHXf7aDDg 49 2026-10-17 monthly 0.65 https://salesthumb.com/kb/creating-and-managing-quote-templates How to save and reuse quote templates in SalesThumb https://i.ytimg.com/vi/ws3BoWJDU70/hqdefault.jpg How to save a quote as a reusable template, load one onto a new quote, and go back later to rename it, change its line items, or archive it. https://www.youtube-nocookie.com/embed/ws3BoWJDU70 43 2026-10-19 monthly 0.65 https://salesthumb.com/kb/sync-appointments-to-personal-calendar monthly 0.65 https://salesthumb.com/kb/transferring-inventory-between-locations monthly 0.65 https://salesthumb.com/kb/customer-pipeline-kanban How to use the customer pipeline board in SalesThumb https://i.ytimg.com/vi/0tDiMVUgDqE/hqdefault.jpg How to track customers through pipeline stages on the Customers → Pipeline board, and set up rules that move them automatically based on visits, contact, or spend. https://www.youtube-nocookie.com/embed/0tDiMVUgDqE 49 2026-10-17 How to move customers between pipeline stages automatically in SalesThumb https://i.ytimg.com/vi/og8Ob_Kjoxg/hqdefault.jpg How to track customers through pipeline stages on the Customers → Pipeline board, and set up rules that move them automatically based on visits, contact, or spend. https://www.youtube-nocookie.com/embed/og8Ob_Kjoxg 58 2026-10-17 monthly 0.65 https://salesthumb.com/kb/ai-customer-insights-and-next-service How to use AI customer insights to pick their next service in SalesThumb https://i.ytimg.com/vi/rPJQkJshLwE/hqdefault.jpg What the "Who is this?" customer brief and "What should they book next?" suggestion cards on a customer's profile actually do, and how to use them to text an offer or start a quote. https://www.youtube-nocookie.com/embed/rPJQkJshLwE 54 2026-10-17 monthly 0.65 https://salesthumb.com/kb/fixing-a-stranded-timeclock-entry monthly 0.65 https://salesthumb.com/kb/team-training-progress-for-managers How to see your team's training progress in SalesThumb https://i.ytimg.com/vi/LYKgnwfM1G4/hqdefault.jpg Where to check who's completed, started, or skipped their Teaching Wizard onboarding — for every teammate in the shop, from one page. https://www.youtube-nocookie.com/embed/LYKgnwfM1G4 50 2026-10-15 monthly 0.65 https://salesthumb.com/kb/signing-in-with-a-passkey monthly 0.65 https://salesthumb.com/kb/personal-google-calendar-sync monthly 0.65 https://salesthumb.com/kb/using-ai-help-ask-ai How to get how-to answers from AI Help in SalesThumb https://i.ytimg.com/vi/Eg7gRPtsLlQ/hqdefault.jpg AI Help now lives in the SalesThumb assistant: the logo button in the bottom-right corner (or Cmd+K) answers how-to questions from the help center. https://www.youtube-nocookie.com/embed/Eg7gRPtsLlQ 44 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-suggest-photo-caption monthly 0.65 https://salesthumb.com/kb/ai-conversation-summary-inbox How to read the AI summary of a long text conversation in SalesThumb https://i.ytimg.com/vi/om1LlueUKCQ/hqdefault.jpg What the AI summary card above a long Inbox conversation is, when it appears, which plans get a real summary, and what the priority badge means. https://www.youtube-nocookie.com/embed/om1LlueUKCQ 44 2026-10-18 monthly 0.65 https://salesthumb.com/kb/hq-store-ordering-supplies How to order supplies from HQ through the Store in SalesThumb https://i.ytimg.com/vi/p6WyBPIGI4M/hqdefault.jpg How franchisees buy uniforms, signage, and other branded gear from their franchisor inside SalesThumb, and how HQ manages the catalog and fulfills what comes in. https://www.youtube-nocookie.com/embed/p6WyBPIGI4M 48 2026-10-19 monthly 0.65 https://salesthumb.com/kb/hq-brand-standards-audits monthly 0.65 https://salesthumb.com/kb/hq-integrations-shopmonkey-health-rollup monthly 0.65 https://salesthumb.com/kb/hq-reports-beyond-scorecard monthly 0.65 https://salesthumb.com/kb/mobile-franchise-pipeline How to review franchise prospects on the SalesThumb mobile app https://i.ytimg.com/vi/GnGJ-GhDE-4/hqdefault.jpg The mobile Franchise Pipeline screen lets managers check franchise sales prospects — stage, rating, budget, activity — from a phone; it's read-only, with no Kanban, editing, or Sequences. https://www.youtube-nocookie.com/embed/GnGJ-GhDE-4 50 2026-10-19 monthly 0.65 https://salesthumb.com/kb/cash-tendered-and-change-at-checkout How to make change for cash at checkout in SalesThumb https://i.ytimg.com/vi/8FLDAqHpR68/hqdefault.jpg How the cash-tender calculator works on Quick Sale and the invoice payment dialog, and how a cash sale ties into your drawer session automatically. https://www.youtube-nocookie.com/embed/8FLDAqHpR68 52 2026-10-15 monthly 0.65 https://salesthumb.com/kb/recoat-inspection-reminders How to send automatic recoat and inspection reminders in SalesThumb https://i.ytimg.com/vi/3WRjVNeb8Mc/hqdefault.jpg Turn on automatic text and email nudges for customers whose ceramic or PPF warranty inspection is coming due, then work the resulting due list from the Warranties page. https://www.youtube-nocookie.com/embed/3WRjVNeb8Mc 61 2026-10-19 monthly 0.65 https://salesthumb.com/kb/warranty-stats-and-tier-conversion-reports monthly 0.65 https://salesthumb.com/kb/transferring-a-warranty-to-a-new-owner How to transfer a warranty to a new car owner in SalesThumb https://i.ytimg.com/vi/5N_RRjEaq_M/hqdefault.jpg How to transfer a warranty to a new owner when a customer sells their vehicle — the Transfer button and dialog on the warranty record, and why it's blocked unless the coverage tier was set up as transferable. https://www.youtube-nocookie.com/embed/5N_RRjEaq_M 44 2026-10-17 monthly 0.65 https://salesthumb.com/kb/vehicle-lookup-page How to find a vehicle by VIN or plate in SalesThumb https://i.ytimg.com/vi/vsyME6uo97U/hqdefault.jpg Search every vehicle in the shop by VIN, plate, make, model, or owner name — without opening a customer record or starting a quote. https://www.youtube-nocookie.com/embed/vsyME6uo97U 36 2026-10-19 monthly 0.65 https://salesthumb.com/kb/sending-a-customer-portal-link How to send a customer their portal link in SalesThumb https://i.ytimg.com/vi/hfAqckJUYq0/hqdefault.jpg How staff copy, text, or email a customer's 30-day portal link from the customer's profile page, and why the Text/Email options stay disabled until a phone or email is on file. https://www.youtube-nocookie.com/embed/hfAqckJUYq0 43 2026-10-17 How to send a customer their portal link on the SalesThumb mobile app https://i.ytimg.com/vi/J38yiQ0wtxQ/hqdefault.jpg How staff copy, text, or email a customer's 30-day portal link from the customer's profile page, and why the Text/Email options stay disabled until a phone or email is on file. https://www.youtube-nocookie.com/embed/J38yiQ0wtxQ 34 2026-10-19 monthly 0.65 https://salesthumb.com/kb/editing-a-customer-full-record How to edit a customer's address, tags and fleet flag in SalesThumb https://i.ytimg.com/vi/PKs_kl6KLAM/hqdefault.jpg The Edit customer dialog on a customer's profile page is where you fill in everything the quick New Customer form skips — address, company name and the Fleet-account flag, tags, the customer's calendar color, and marketing opt-in. https://www.youtube-nocookie.com/embed/PKs_kl6KLAM 50 2026-10-17 How to edit a customer's address, company and fleet flag on the SalesThumb mobile app https://i.ytimg.com/vi/RIH0SvQMn8w/hqdefault.jpg The Edit customer dialog on a customer's profile page is where you fill in everything the quick New Customer form skips — address, company name and the Fleet-account flag, tags, the customer's calendar color, and marketing opt-in. https://www.youtube-nocookie.com/embed/RIH0SvQMn8w 40 2026-10-15 monthly 0.65 https://salesthumb.com/kb/inventory-manual-deduction How to deduct materials from inventory after a job in SalesThumb https://i.ytimg.com/vi/XPkbFwxpsXA/hqdefault.jpg Log what a finished job actually used — by window, panel, square footage, or straight units — preview it against current stock, and apply it as the deduction that really moves your on-hand counts, since the automatic version doesn't write anything yet. https://www.youtube-nocookie.com/embed/XPkbFwxpsXA 53 2026-10-17 monthly 0.65 https://salesthumb.com/kb/inventory-reorder-points How to set reorder point alerts in SalesThumb https://i.ytimg.com/vi/c3fMFIn32uE/hqdefault.jpg Inventory → Reorder points is a separate configuration screen for arming, editing, and disabling the thresholds that trigger SalesThumb's hourly low-stock email and the Alerts tab list — a different system from the reorder field on a film product's own Overview tab. https://www.youtube-nocookie.com/embed/c3fMFIn32uE 58 2026-10-17 monthly 0.65 https://salesthumb.com/kb/inventory-item-detail-page How to adjust stock and set stock limits on an item in SalesThumb https://i.ytimg.com/vi/Wuq-lOmNeQ0/hqdefault.jpg Once an inventory item exists, its detail page is where you set stock-limit thresholds, log a receive/usage/scrap movement, and archive it — here's how each of those actually works. https://www.youtube-nocookie.com/embed/Wuq-lOmNeQ0 61 2026-10-18 How to archive an inventory item in SalesThumb https://i.ytimg.com/vi/h7qbgadV9Vs/hqdefault.jpg Once an inventory item exists, its detail page is where you set stock-limit thresholds, log a receive/usage/scrap movement, and archive it — here's how each of those actually works. https://www.youtube-nocookie.com/embed/h7qbgadV9Vs 37 2026-10-19 monthly 0.65 https://salesthumb.com/kb/sales-tax-report monthly 0.65 https://salesthumb.com/kb/royalties-paid-report How to check royalties you've paid to HQ in SalesThumb https://i.ytimg.com/vi/uR07MopNYhw/hqdefault.jpg The shop-side view of every royalty statement, payment, and credit your location owes to franchise HQ — plus a plain-language explainer of how your royalty is actually calculated. https://www.youtube-nocookie.com/embed/uR07MopNYhw 51 2026-10-17 monthly 0.65 https://salesthumb.com/kb/processing-fees-report monthly 0.65 https://salesthumb.com/kb/transactions-report How to find a payment in the Transactions report in SalesThumb https://i.ytimg.com/vi/hwHmzH94eEM/hqdefault.jpg A walkthrough of SalesThumb's own payment log — the KPI cards, date/status/method filters, and CSV export — plus the one gotcha where the top-of-page totals and the filtered table don't match. https://www.youtube-nocookie.com/embed/hwHmzH94eEM 53 2026-10-17 monthly 0.65 https://salesthumb.com/kb/deposits-report monthly 0.65 https://salesthumb.com/kb/chargebacks-report monthly 0.65 https://salesthumb.com/kb/sales-attribution-report monthly 0.65 https://salesthumb.com/kb/sales-matrix-funnel-and-scorecard How to see where Sales Matrix presentations lose customers in SalesThumb https://i.ytimg.com/vi/pnBIDX1TDbY/hqdefault.jpg See where kiosk sales presentations lose customers, step by step, and compare how each salesperson is converting and closing them. https://www.youtube-nocookie.com/embed/pnBIDX1TDbY 55 2026-10-15 monthly 0.65 https://salesthumb.com/kb/payment-processing-agreement monthly 0.65 https://salesthumb.com/kb/shop-setup-checklist-dashboard monthly 0.65 https://salesthumb.com/kb/settings-hub-first-run-checklist monthly 0.65 https://salesthumb.com/kb/photo-storage-retention-by-plan monthly 0.65 https://salesthumb.com/kb/mobile-multi-shot-camera-capture monthly 0.65 https://salesthumb.com/kb/resetting-your-password monthly 0.65 https://salesthumb.com/kb/refer-a-shop-referral-program How to refer another shop to SalesThumb https://i.ytimg.com/vi/MAsF2N4kmps/hqdefault.jpg How to find your shop's referral link, how signups through it are tracked, and when your $50 credit shows up — plus how this self-serve program differs from SalesThumb's invite-only Affiliate Program. https://www.youtube-nocookie.com/embed/MAsF2N4kmps 50 2026-10-19 monthly 0.65 https://salesthumb.com/kb/missed-call-textback How to auto-text callers you missed in SalesThumb https://i.ytimg.com/vi/4IosvBayMsk/hqdefault.jpg Automatically texts back anyone whose call to your shop goes unanswered, so their reply lands right in your Inbox. https://www.youtube-nocookie.com/embed/4IosvBayMsk 45 2026-10-19 monthly 0.65 https://salesthumb.com/kb/group-inbox monthly 0.65 https://salesthumb.com/kb/web-chat-widget monthly 0.65 https://salesthumb.com/kb/connect-whatsapp-business-messaging monthly 0.65 https://salesthumb.com/kb/connect-instagram-direct-messages monthly 0.65 https://salesthumb.com/kb/hq-document-hub monthly 0.65 https://salesthumb.com/kb/franchise-sales-document-library monthly 0.65 https://salesthumb.com/kb/shop-pnl-standard-chart-of-accounts monthly 0.65 https://salesthumb.com/kb/territory-mapping-and-scorecard monthly 0.65 https://salesthumb.com/kb/franchise-agreement-lifecycle monthly 0.65 https://salesthumb.com/kb/franchise-unit-transfer-requests monthly 0.65 https://salesthumb.com/kb/hq-invoice-locking monthly 0.65 https://salesthumb.com/kb/hq-campaigns monthly 0.65 https://salesthumb.com/kb/hq-shop-checklist-rollout monthly 0.65 https://salesthumb.com/kb/hq-cross-location-customer-vehicle-search How to search customers across every location in SalesThumb https://i.ytimg.com/vi/vGPbdFfQalw/hqdefault.jpg Search every customer and vehicle across all your shops from one HQ screen, see which location each record belongs to, and jump straight there. https://www.youtube-nocookie.com/embed/vGPbdFfQalw 49 2026-10-17 How to look up a vehicle across every location in SalesThumb https://i.ytimg.com/vi/85wuXa3l0RY/hqdefault.jpg Search every customer and vehicle across all your shops from one HQ screen, see which location each record belongs to, and jump straight there. https://www.youtube-nocookie.com/embed/85wuXa3l0RY 48 2026-10-19 monthly 0.65 https://salesthumb.com/kb/hq-team-hub monthly 0.65 https://salesthumb.com/kb/hq-awards-rollup monthly 0.65 https://salesthumb.com/kb/settings-fees-additional-charges How to add shop supply and EPA fees to quotes and invoices in SalesThumb https://i.ytimg.com/vi/955Ei3KrfVY/hqdefault.jpg Settings → Fees lets a shop define reusable extra charges — like Shop Supplies or an EPA fee — as a percent of the subtotal or a flat dollar amount, tag each one to quotes, invoices, or both, and turn them off without changing any quote or invoice already created. https://www.youtube-nocookie.com/embed/955Ei3KrfVY 56 2026-10-15 monthly 0.65 https://salesthumb.com/kb/estimate-scheduler-flat-glass-kiosk How to let customers book a flat glass follow-up from the kiosk in SalesThumb https://i.ytimg.com/vi/maynZuwL2ug/hqdefault.jpg Right after a Flat Glass estimate is finalized on the kiosk — saved as a quote or turned into an invoice — the customer gets a mini-calendar to book their own follow-up appointment on the spot. Configure the hours, slot size, and blackouts from Settings → Sales Matrix. https://www.youtube-nocookie.com/embed/maynZuwL2ug 43 2026-10-19 monthly 0.65 https://salesthumb.com/kb/hq-training-course-authoring monthly 0.65 https://salesthumb.com/kb/per-appointment-confirmation-reminders-override How to turn off reminders for one appointment in SalesThumb https://i.ytimg.com/vi/sPwsF12OcsI/hqdefault.jpg A per-appointment switch for confirmation and reminder messages, set at booking or from an appointment's Quick View, that overrides your shop's default templates for that one appointment only. https://www.youtube-nocookie.com/embed/sPwsF12OcsI 39 2026-10-18 monthly 0.65 https://salesthumb.com/kb/hitting-a-locked-invoice-and-requesting-an-unlock monthly 0.65 https://salesthumb.com/kb/walkie-push-to-talk monthly 0.65 https://salesthumb.com/kb/vin-scanner monthly 0.65 https://salesthumb.com/kb/tint-estimator monthly 0.65 https://salesthumb.com/kb/tint-shade-preview monthly 0.65 https://salesthumb.com/kb/mobile-biometric-app-lock monthly 0.65 https://salesthumb.com/kb/mobile-push-notifications How to check your alerts and notifications on the SalesThumb mobile app https://i.ytimg.com/vi/X6XG82jJIH0/hqdefault.jpg How the mobile app's in-app notification feed and real device push alerts work — what registers your phone, what actually pushes, and how switching your active shop or signing out changes it. https://www.youtube-nocookie.com/embed/X6XG82jJIH0 48 2026-10-15 monthly 0.65 https://salesthumb.com/kb/ai-sales-matrix-addon-suggest monthly 0.65 https://salesthumb.com/kb/ai-quote-winback How to win back cold quotes with AI on the SalesThumb mobile app https://i.ytimg.com/vi/21JDMCLY_6g/hqdefault.jpg Finds quotes that went cold and drafts a personalized text to win the sale back — you review it and send it yourself, nothing happens automatically. https://www.youtube-nocookie.com/embed/21JDMCLY_6g 54 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-quote-send-note How to write a quote cover note with AI in SalesThumb https://i.ytimg.com/vi/dIj5XTDtTC0/hqdefault.jpg Get three AI-drafted personal notes to attach when you send a quote, based on that quote's own details, that you can pick, edit, or ignore before anything goes out. https://www.youtube-nocookie.com/embed/dIj5XTDtTC0 55 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-appointment-slot-fill monthly 0.65 https://salesthumb.com/kb/ai-no-show-risk How to find no-show risks and send confirmations with AI in SalesThumb https://i.ytimg.com/vi/DhUKuxqAhOQ/hqdefault.jpg Scans your upcoming appointments for no-show risk and drafts a confirmation/reschedule text you can send to the riskiest ones — nothing is sent automatically. https://www.youtube-nocookie.com/embed/DhUKuxqAhOQ 53 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-missed-call-textback How to auto-text callers you missed in SalesThumb https://i.ytimg.com/vi/4IosvBayMsk/hqdefault.jpg Automatically texts back a caller whose call to your shop went unanswered — optionally in AI-personalized wording — so their reply lands right in your Inbox. https://www.youtube-nocookie.com/embed/4IosvBayMsk 45 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-receptionist-after-hours How to turn on the after-hours AI text receptionist in SalesThumb https://i.ytimg.com/vi/AYydpq0RjMo/hqdefault.jpg Let your shop's AI text back customers who message you after hours — and, within limits you set, create and send a real quote — with no staff review before anything goes out. https://www.youtube-nocookie.com/embed/AYydpq0RjMo 45 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-deferred-work-winback How to follow up on deferred inspection work with AI in SalesThumb https://i.ytimg.com/vi/7n9gi2QJqkA/hqdefault.jpg Turns inspection findings you flagged but never followed up on into ready-to-review win-back texts, one per customer, that you copy or send yourself. https://www.youtube-nocookie.com/embed/7n9gi2QJqkA 49 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-maintenance-reminder How to send ceramic and PPF maintenance reminders with AI in SalesThumb https://i.ytimg.com/vi/a_8LIWg_LXM/hqdefault.jpg Finds ceramic coating and PPF customers whose warrantied maintenance inspection is overdue or coming due, and drafts a personalized reminder message for you to review and send. https://www.youtube-nocookie.com/embed/a_8LIWg_LXM 46 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-catalog-service-description monthly 0.65 https://salesthumb.com/kb/ai-dispute-evidence-pack How to build a chargeback evidence pack with AI in SalesThumb https://i.ytimg.com/vi/J0eI25mk_W4/hqdefault.jpg When a chargeback or refund request comes in, this tool looks at what proof you already have on file and suggests which pieces to put in your evidence pack, plus drafts a short cover note — you still review, edit, and save it yourself. https://www.youtube-nocookie.com/embed/J0eI25mk_W4 44 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-cogs-waste-diagnostics monthly 0.65 https://salesthumb.com/kb/ai-inventory-photo-extract monthly 0.65 https://salesthumb.com/kb/ai-vehicle-value-estimate monthly 0.65 https://salesthumb.com/kb/ai-booking-request-parser How customers find the right service with AI on your booking page in SalesThumb https://i.ytimg.com/vi/wdc8GdbhcWw/hqdefault.jpg Let a customer describe what they need in plain English on your booking page, and AI suggests which of your services fits — nothing books until they pick one themselves. https://www.youtube-nocookie.com/embed/wdc8GdbhcWw 41 2026-10-17 monthly 0.65 https://salesthumb.com/kb/ai-franchise-sales-copilot monthly 0.65 https://salesthumb.com/kb/ai-discovery-day-briefing monthly 0.65 https://salesthumb.com/kb/ai-site-packet-extraction monthly 0.65 https://salesthumb.com/kb/ai-marketing-fund-claim-triage monthly 0.65 https://salesthumb.com/kb/ai-territory-competitor-enrichment monthly 0.65 https://salesthumb.com/kb/ai-hq-network-health-brief monthly 0.65 https://salesthumb.com/kb/ai-royalty-outlier-flag monthly 0.65 https://salesthumb.com/kb/ai-churn-ltv How to find customers at risk of churning with AI in SalesThumb https://i.ytimg.com/vi/w7-eQ4b0PmQ/hqdefault.jpg Ranks which of your paying customers look like they're drifting away, estimates what each is worth, and suggests the next service to offer them — for you to review and decide who to reach out to. https://www.youtube-nocookie.com/embed/w7-eQ4b0PmQ 55 2026-10-17 How to find customers at risk of churning with AI on the SalesThumb mobile app https://i.ytimg.com/vi/j43GnlFu2ZY/hqdefault.jpg Ranks which of your paying customers look like they're drifting away, estimates what each is worth, and suggests the next service to offer them — for you to review and decide who to reach out to. https://www.youtube-nocookie.com/embed/j43GnlFu2ZY 59 2026-10-19 monthly 0.65 https://salesthumb.com/kb/ai-sales-playbooks How to manage the post-sale follow-up Playbook queue in SalesThumb https://i.ytimg.com/vi/vZ6wElhD1pY/hqdefault.jpg Explains how the sales playbook turns a paid invoice into a scheduled year of SMS follow-ups, and specifically where AI writes the copy versus where it's just your saved template text. https://www.youtube-nocookie.com/embed/vZ6wElhD1pY 44 2026-10-19 monthly 0.65 https://salesthumb.com/kb/calls-log monthly 0.65 https://salesthumb.com/kb/enroll-customer-in-membership How to enroll a customer in a membership plan on the SalesThumb mobile app https://i.ytimg.com/vi/9TrjOU6TzXA/hqdefault.jpg Sign a customer up for one of your membership plans, apply their member benefits on quotes and invoices, log the benefits they use, and cancel a membership. https://www.youtube-nocookie.com/embed/9TrjOU6TzXA 47 2026-10-15 monthly 0.65 https://salesthumb.com/kb/lead-assignment-settings How to auto-assign new leads to your team in SalesThumb https://i.ytimg.com/vi/oXQxxNuzNns/hqdefault.jpg Choose whether new leads stay unassigned, take turns between your front desk and service writers, or all go to the shop owner. https://www.youtube-nocookie.com/embed/oXQxxNuzNns 54 2026-10-15 monthly 0.65 https://salesthumb.com/kb/leads-hub How to book a visit from a lead and mark a lead lost in SalesThumb https://i.ytimg.com/vi/7Voswkeumd8/hqdefault.jpg How to add leads, move them through New, Contacted and Quote sent, log calls, book a visit, mark a lead lost, and see everything scheduled. https://www.youtube-nocookie.com/embed/7Voswkeumd8 48 2026-10-15 How to add a lead and work it in the Leads hub in SalesThumb https://i.ytimg.com/vi/Uj4WNS_LzWY/hqdefault.jpg How to add leads, move them through New, Contacted and Quote sent, log calls, book a visit, mark a lead lost, and see everything scheduled. https://www.youtube-nocookie.com/embed/Uj4WNS_LzWY 56 2026-10-15 monthly 0.65 https://salesthumb.com/kb/fleet-batch-quotes monthly 0.65 https://salesthumb.com/kb/send-pattern-to-plotter monthly 0.65 https://salesthumb.com/kb/appointment-detail-page How to check in, start and complete a job in SalesThumb https://i.ytimg.com/vi/OtXxijg07is/hqdefault.jpg Everything on an appointment's full page: moving it from Check In to Complete, job progress, the job checklist, film used, photos, inspections, warranty, reminders, and its invoice. https://www.youtube-nocookie.com/embed/OtXxijg07is 47 2026-10-17 How to record film used on a job in SalesThumb https://i.ytimg.com/vi/93y3w3PHopI/hqdefault.jpg Everything on an appointment's full page: moving it from Check In to Complete, job progress, the job checklist, film used, photos, inspections, warranty, reminders, and its invoice. https://www.youtube-nocookie.com/embed/93y3w3PHopI 40 2026-10-19 monthly 0.65 https://salesthumb.com/kb/appointment-tags How to color-code calendar appointments by customer response in SalesThumb https://i.ytimg.com/vi/_-RB_uruYZo/hqdefault.jpg Create your own colored, labeled tags (like Orange for self-scheduled jobs), put them on appointments, and color the calendar by tag. https://www.youtube-nocookie.com/embed/_-RB_uruYZo 60 2026-10-15 How to tag and color appointments in SalesThumb https://i.ytimg.com/vi/wdQ7h013mic/hqdefault.jpg Create your own colored, labeled tags (like Orange for self-scheduled jobs), put them on appointments, and color the calendar by tag. https://www.youtube-nocookie.com/embed/wdQ7h013mic 48 2026-10-17 monthly 0.65 https://salesthumb.com/kb/customer-job-tracker How to send customers a live job-status tracking link in SalesThumb https://i.ytimg.com/vi/5AbXWVmAtyI/hqdefault.jpg Set up progress stages on a job, text the customer a live tracking link, and they watch it update with no login or app. https://www.youtube-nocookie.com/embed/5AbXWVmAtyI 51 2026-10-17 monthly 0.65 https://salesthumb.com/kb/customer-reschedule-cancel-link How customers reschedule or cancel their own appointment in SalesThumb https://i.ytimg.com/vi/Tslt6_ekTxQ/hqdefault.jpg Each appointment has a private link where the customer can see their booking and reschedule or cancel it themselves, within your shop's booking rules. https://www.youtube-nocookie.com/embed/Tslt6_ekTxQ 51 2026-10-15 monthly 0.65 https://salesthumb.com/kb/multi-location-schedule monthly 0.65 https://salesthumb.com/kb/film-roll-transfers How to move film rolls between locations in SalesThumb https://i.ytimg.com/vi/JiNuF3mOr3Q/hqdefault.jpg Send film rolls to a sister shop in your organization, and accept, decline, or withdraw roll transfer requests from Inventory → Roll transfers. https://www.youtube-nocookie.com/embed/JiNuF3mOr3Q 41 2026-10-19 monthly 0.65 https://salesthumb.com/kb/inventory-cycle-count How to run an inventory cycle count in SalesThumb https://i.ytimg.com/vi/glb_adFTLNI/hqdefault.jpg Walk the shelf, type in what's physically there, and fix every counted item's on-hand stock in one pass with Inventory → Cycle count. https://www.youtube-nocookie.com/embed/glb_adFTLNI 56 2026-10-17 monthly 0.65 https://salesthumb.com/kb/run-vehicle-inspection-signoff How to do a pre and post install inspection with customer sign-off in SalesThumb https://i.ytimg.com/vi/nRXROthOxuA/hqdefault.jpg How a tech walks the car in the mobile app, marks each item OK / Issue / N/A, adds photos, and gets the customer to sign off on their own phone or in person. https://www.youtube-nocookie.com/embed/nRXROthOxuA 56 2026-10-19 monthly 0.65 https://salesthumb.com/kb/bring-your-own-sms-carrier monthly 0.65 https://salesthumb.com/kb/sms-deliverability-dashboard How to check if your texts are being delivered in SalesThumb https://i.ytimg.com/vi/vYXgZNQIt2Y/hqdefault.jpg How to open the SMS health page from your Inbox, what delivery rate, failure rate, replies and opt-outs mean, and what to check when the warning shows up. https://www.youtube-nocookie.com/embed/vYXgZNQIt2Y 46 2026-10-19 monthly 0.65 https://salesthumb.com/kb/channel-cac-roi-report How to log ad spend and see marketing ROI in SalesThumb https://i.ytimg.com/vi/5zh7544sguo/hqdefault.jpg Log what you pay for each marketing channel, then see the cost to win each new customer (CAC) and the return on that spend (ROI), channel by channel. https://www.youtube-nocookie.com/embed/5zh7544sguo 46 2026-10-19 monthly 0.65 https://salesthumb.com/kb/custom-saved-reports monthly 0.65 https://salesthumb.com/kb/customer-satisfaction-surveys monthly 0.65 https://salesthumb.com/kb/metrics-builder How to build your own report with Metrics Builder in SalesThumb https://i.ytimg.com/vi/f11apHLMvaI/hqdefault.jpg Pick the numbers you care about, choose a lookback window and a breakdown by day, week, month or technician, and save the combination to rerun in one click. https://www.youtube-nocookie.com/embed/f11apHLMvaI 43 2026-10-19 monthly 0.65 https://salesthumb.com/kb/scheduled-email-reports How to email reports on a schedule in SalesThumb https://i.ytimg.com/vi/RXqDG9CvwJQ/hqdefault.jpg Set up a daily, weekly, or monthly email digest of your key reports — revenue, payments, appointments, new customers, top services and top customers. https://www.youtube-nocookie.com/embed/RXqDG9CvwJQ 49 2026-10-17 monthly 0.65 https://salesthumb.com/kb/staff-payroll-reports How to run the payroll summary in SalesThumb https://i.ytimg.com/vi/8_p9HVWUoQM/hqdefault.jpg What the Commission Report, Payroll Summary, Time Clock Log and Gross Profit per Job show, where each number comes from, and what's left out. https://www.youtube-nocookie.com/embed/8_p9HVWUoQM 54 2026-10-17 monthly 0.65 https://salesthumb.com/kb/customer-mobile-app monthly 0.65 https://salesthumb.com/kb/mobile-create-quote-invoice-booking How to turn an approved quote into an invoice on the SalesThumb mobile app https://i.ytimg.com/vi/tGxzHzRAuuk/hqdefault.jpg How sales staff and managers create a new quote, a new invoice, or a new appointment in the SalesThumb mobile app, step by step. https://www.youtube-nocookie.com/embed/tGxzHzRAuuk 39 2026-10-15 How to book an appointment on the SalesThumb mobile app https://i.ytimg.com/vi/epg7yHNf5pM/hqdefault.jpg How sales staff and managers create a new quote, a new invoice, or a new appointment in the SalesThumb mobile app, step by step. https://www.youtube-nocookie.com/embed/epg7yHNf5pM 45 2026-10-15 How to create and send a quote on the SalesThumb mobile app https://i.ytimg.com/vi/BLn0f_tGD6k/hqdefault.jpg How sales staff and managers create a new quote, a new invoice, or a new appointment in the SalesThumb mobile app, step by step. https://www.youtube-nocookie.com/embed/BLn0f_tGD6k 54 2026-10-17 How to create an invoice on the SalesThumb mobile app https://i.ytimg.com/vi/W_iqyE6F3uQ/hqdefault.jpg How sales staff and managers create a new quote, a new invoice, or a new appointment in the SalesThumb mobile app, step by step. https://www.youtube-nocookie.com/embed/W_iqyE6F3uQ 53 2026-10-17 monthly 0.65 https://salesthumb.com/kb/mobile-global-search How to search customers and vehicles on the SalesThumb mobile app https://i.ytimg.com/vi/V1C97P-QWgM/hqdefault.jpg Use the mobile app's Search screen to find customers, vehicles by plate or VIN, and quotes or invoices by number, all from one box. https://www.youtube-nocookie.com/embed/V1C97P-QWgM 43 2026-10-15 monthly 0.65 https://salesthumb.com/kb/mobile-manager-dashboard How to read the mobile Dashboard in SalesThumb https://i.ytimg.com/vi/kzbGnfg-_rE/hqdefault.jpg What owners and managers see on the mobile app's Dashboard: revenue for the chosen time range, today's jobs, close rate, new customers, waitlist, month goals and gift cards. https://www.youtube-nocookie.com/embed/kzbGnfg-_rE 44 2026-10-18 monthly 0.65 https://salesthumb.com/kb/mobile-sell-gift-card How to sell a gift card on the SalesThumb mobile app https://i.ytimg.com/vi/mO_wWLyJkrY/hqdefault.jpg How to issue a new gift card from the SalesThumb mobile app after taking the customer's payment, and email the code to the buyer or the person it's for. https://www.youtube-nocookie.com/embed/mO_wWLyJkrY 43 2026-10-15 monthly 0.65 https://salesthumb.com/kb/mobile-todays-jobs-job-detail How to cancel a job or mark a no-show on the SalesThumb mobile app https://i.ytimg.com/vi/A1TyruRtFmo/hqdefault.jpg How installers use the Today tab in the mobile app to see the day's jobs, open a job, move it through each status, add photos and notes, and wrap it up. https://www.youtube-nocookie.com/embed/A1TyruRtFmo 50 2026-10-15 How to run your day from Today's Jobs on the SalesThumb mobile app https://i.ytimg.com/vi/DTS4BtVG5CE/hqdefault.jpg How installers use the Today tab in the mobile app to see the day's jobs, open a job, move it through each status, add photos and notes, and wrap it up. https://www.youtube-nocookie.com/embed/DTS4BtVG5CE 49 2026-10-17 How to add notes and photos to a job on the SalesThumb mobile app https://i.ytimg.com/vi/p4yABm90bFg/hqdefault.jpg How installers use the Today tab in the mobile app to see the day's jobs, open a job, move it through each status, add photos and notes, and wrap it up. https://www.youtube-nocookie.com/embed/p4yABm90bFg 46 2026-10-17 monthly 0.65 https://salesthumb.com/kb/my-earnings-mobile monthly 0.65 https://salesthumb.com/kb/hq-manage-locations-regions monthly 0.65 https://salesthumb.com/kb/hq-users-permission-sets monthly 0.65 https://salesthumb.com/kb/payroll-overtime-pto-settings How to set overtime rules and PTO accrual in SalesThumb https://i.ytimg.com/vi/zDAapcsgsCE/hqdefault.jpg Set your shop's weekly overtime, daily double-time and workweek start day for the Payroll Summary, and turn on PTO balances that grow monthly and drop when time off is approved. https://www.youtube-nocookie.com/embed/zDAapcsgsCE 56 2026-10-15 monthly 0.65 https://salesthumb.com/kb/permission-sets monthly 0.65 https://salesthumb.com/kb/team-member-detail monthly 0.65 https://salesthumb.com/kb/tech-pay-commission-rules How to set up commission rules for installers in SalesThumb https://i.ytimg.com/vi/ZPUNRieWO-0/hqdefault.jpg Save your shop's default commission rule (flat or tiered) on web, then use the Tech Pay screen in the mobile app to see what each tech earned for a pay period. https://www.youtube-nocookie.com/embed/ZPUNRieWO-0 53 2026-10-15 How to check installer commission for a pay period in the SalesThumb mobile app https://i.ytimg.com/vi/CZ64HkxBmdw/hqdefault.jpg Save your shop's default commission rule (flat or tiered) on web, then use the Tech Pay screen in the mobile app to see what each tech earned for a pay period. https://www.youtube-nocookie.com/embed/CZ64HkxBmdw 62 2026-10-19 monthly 0.65 https://salesthumb.com/kb/time-off-requests How to approve time off requests in SalesThumb https://i.ytimg.com/vi/Jx1u68IqbUY/hqdefault.jpg How staff request time off in the mobile app, how managers approve or deny it on mobile or the web Time Clock page, and how PTO balances and the Time Off Summary report fit in. https://www.youtube-nocookie.com/embed/Jx1u68IqbUY 54 2026-10-17 How to request and approve time off on the SalesThumb mobile app https://i.ytimg.com/vi/vOPx5_sZg4w/hqdefault.jpg How staff request time off in the mobile app, how managers approve or deny it on mobile or the web Time Clock page, and how PTO balances and the Time Off Summary report fit in. https://www.youtube-nocookie.com/embed/vOPx5_sZg4w 46 2026-10-15 monthly 0.65 https://salesthumb.com/kb/customer-referral-links How to create a customer referral link in SalesThumb https://i.ytimg.com/vi/WQkiZ7XRYIo/hqdefault.jpg Create a personal referral link for a customer, see how many clicks and new customers it brings in, and know what SalesThumb does and doesn't reward automatically. https://www.youtube-nocookie.com/embed/WQkiZ7XRYIo 42 2026-10-17 monthly 0.65 https://salesthumb.com/kb/crew-handoff-notes How to leave a handoff note for tomorrow's crew in SalesThumb https://i.ytimg.com/vi/mpaf5V70FAQ/hqdefault.jpg How the closing crew leaves notes and to-dos for the next morning, and how the next crew reads them, ticks them off, and marks them read. https://www.youtube-nocookie.com/embed/mpaf5V70FAQ 43 2026-10-17 How to leave a handoff note for tomorrow's crew on the SalesThumb mobile app https://i.ytimg.com/vi/W-ml0D-pzGM/hqdefault.jpg How the closing crew leaves notes and to-dos for the next morning, and how the next crew reads them, ticks them off, and marks them read. https://www.youtube-nocookie.com/embed/W-ml0D-pzGM 51 2026-10-19 monthly 0.65 https://salesthumb.com/kb/daily-shop-checklists How to complete the opening and closing checklist in SalesThumb https://i.ytimg.com/vi/PQPWKidgExs/hqdefault.jpg How staff and installers check off the daily opening, daily closing, weekly, and monthly checklists, and how managers customize them and see who finished them. https://www.youtube-nocookie.com/embed/PQPWKidgExs 49 2026-10-15 How to customize shop checklists and see who completed them in SalesThumb https://i.ytimg.com/vi/FOoHbH_DE3M/hqdefault.jpg How staff and installers check off the daily opening, daily closing, weekly, and monthly checklists, and how managers customize them and see who finished them. https://www.youtube-nocookie.com/embed/FOoHbH_DE3M 58 2026-10-15 How to complete the opening and closing checklist on the SalesThumb mobile app https://i.ytimg.com/vi/UQRheZqlKY0/hqdefault.jpg How staff and installers check off the daily opening, daily closing, weekly, and monthly checklists, and how managers customize them and see who finished them. https://www.youtube-nocookie.com/embed/UQRheZqlKY0 45 2026-10-15 monthly 0.65 https://salesthumb.com/kb/ai-actions-approval-queue How to pause the AI or limit what it does on its own in SalesThumb https://i.ytimg.com/vi/BZGzWcpFFk4/hqdefault.jpg Use the AI Actions page to approve or dismiss replies the AI drafted, see everything it did on its own, and pause it or cap how much it can do. https://www.youtube-nocookie.com/embed/BZGzWcpFFk4 56 2026-10-17 How to pause the AI on the SalesThumb mobile app https://i.ytimg.com/vi/Gt3bxwPEzrw/hqdefault.jpg Use the AI Actions page to approve or dismiss replies the AI drafted, see everything it did on its own, and pause it or cap how much it can do. https://www.youtube-nocookie.com/embed/Gt3bxwPEzrw 45 2026-10-19 monthly 0.65 https://salesthumb.com/kb/whats-new-changelog monthly 0.65 https://salesthumb.com/kb/flat-glass-field-quote How to measure windows for a flat glass estimate in SalesThumb https://i.ytimg.com/vi/cE780VaVrt8/hqdefault.jpg Use the phone-friendly Flat Glass field estimator to measure windows room by room and save the job as a draft quote. https://www.youtube-nocookie.com/embed/cE780VaVrt8 52 2026-10-17 How to measure windows for a flat glass estimate in SalesThumb https://i.ytimg.com/vi/yDlA2DfM2og/hqdefault.jpg Use the phone-friendly Flat Glass field estimator to measure windows room by room and save the job as a draft quote. https://www.youtube-nocookie.com/embed/yDlA2DfM2og 58 2026-10-19 monthly 0.65 https://salesthumb.com/kb/hq-card-fee-policy monthly 0.65 https://salesthumb.com/kb/mobile-inventory-barcode-scan monthly 0.65 https://salesthumb.com/kb/flat-glass-photo-measure monthly 0.65 https://salesthumb.com/kb/mobile-hq-pulse-royalty How to check HQ Pulse and royalty on the SalesThumb mobile app https://i.ytimg.com/vi/31tBb_fhlVs/hqdefault.jpg Compare every location's revenue and health from your phone with HQ Pulse, and check what your shop owes HQ on the Royalty screen. https://www.youtube-nocookie.com/embed/31tBb_fhlVs 43 2026-10-19 monthly 0.65 https://salesthumb.com/kb/mobile-share-booking-link How to share your booking link from the SalesThumb mobile app https://i.ytimg.com/vi/ocvwVgVmUcs/hqdefault.jpg Open your shop's public booking link in the SalesThumb mobile app and send it by text, email, or social post so customers can book themselves. https://www.youtube-nocookie.com/embed/ocvwVgVmUcs 46 2026-10-17 monthly 0.65 https://salesthumb.com/kb/franchisee-onboarding-tracker monthly 0.65 https://salesthumb.com/kb/franchisee-risk-score monthly 0.65 https://salesthumb.com/kb/fs-broker-management monthly 0.65 https://salesthumb.com/kb/fs-dialer-validation-calls monthly 0.65 https://salesthumb.com/kb/fs-discovery-days monthly 0.65 https://salesthumb.com/kb/fs-lead-capture-form How to put a franchise lead form on your website in SalesThumb https://i.ytimg.com/vi/uEU4lkOUemQ/hqdefault.jpg Put a branded franchise inquiry form on your website, see how leads are rated and routed, and send new-lead alerts to Zapier or Slack. https://www.youtube-nocookie.com/embed/uEU4lkOUemQ 47 2026-10-19 monthly 0.65 https://salesthumb.com/kb/fs-lists-import-custom-fields monthly 0.65 https://salesthumb.com/kb/fs-meeting-types-booking monthly 0.65 https://salesthumb.com/kb/fs-prospect-portal monthly 0.65 https://salesthumb.com/kb/fs-prospect-record monthly 0.65 https://salesthumb.com/kb/fs-sequences-templates monthly 0.65 https://salesthumb.com/kb/fs-setup-goals-reporting monthly 0.65 https://salesthumb.com/kb/fs-today-tasks monthly 0.65 https://salesthumb.com/kb/fs-workflows-lead-routing monthly 0.65 https://salesthumb.com/kb/hq-audit-log monthly 0.65 https://salesthumb.com/kb/hq-brand-pricing-locks monthly 0.65 https://salesthumb.com/kb/hq-data-sharing monthly 0.65 https://salesthumb.com/kb/hq-default-sales-playbook monthly 0.65 https://salesthumb.com/kb/hq-import-locations-csv monthly 0.65 https://salesthumb.com/kb/hq-location-profile How to read a location's profile page in SalesThumb HQ https://i.ytimg.com/vi/8U_hYltttP4/hqdefault.jpg What HQ sees on each location's profile page: KPIs, trends, team, royalties and signed documents, plus how to edit, deactivate, or push paperwork to it. https://www.youtube-nocookie.com/embed/8U_hYltttP4 57 2026-10-17 monthly 0.65 https://salesthumb.com/kb/hq-sales-matrix-rollup monthly 0.65 https://salesthumb.com/kb/hq-sales-tax-rollup How to see sales tax owed across all your locations in SalesThumb https://i.ytimg.com/vi/ueGOwwUiNiQ/hqdefault.jpg Use the HQ chain sales-tax rollup to see tax collected, remitted and still owed at every location, export it to CSV, and jump into any shop's own report. https://www.youtube-nocookie.com/embed/ueGOwwUiNiQ 56 2026-10-19 monthly 0.65 https://salesthumb.com/kb/hq-setup-wizard monthly 0.65 https://salesthumb.com/kb/location-compliance-reminders monthly 0.65 https://salesthumb.com/kb/my-locations-page How to check all your shops at once on My Locations in SalesThumb https://i.ytimg.com/vi/bxaII_5T9U8/hqdefault.jpg My Locations shows today's revenue, 7-day revenue, today's appointments, and open alerts for every shop you own or run, with one click into any of them. https://www.youtube-nocookie.com/embed/bxaII_5T9U8 53 2026-10-15 monthly 0.65 https://salesthumb.com/kb/hq-webhooks monthly 0.65 https://salesthumb.com/kb/shopmonkey-inventory-sync monthly 0.65 https://salesthumb.com/kb/marketing-fund-contributions How to view your National Marketing Fund contributions in SalesThumb https://i.ytimg.com/vi/XBmYlyIGwPs/hqdefault.jpg Where a franchise location sees its marketing fund rate, the national campaigns HQ has run with the fund, and what the shop has paid in each billed period. https://www.youtube-nocookie.com/embed/XBmYlyIGwPs 41 2026-10-19 monthly 0.65 https://salesthumb.com/kb/flat-glass-leads-queue How to follow up on home and business window film leads in SalesThumb https://i.ytimg.com/vi/6PMqIys8-Vc/hqdefault.jpg Follow up on home and business window-film leads captured at the kiosk: read what they asked for, mark them contacted, and book the on-site visit. https://www.youtube-nocookie.com/embed/6PMqIys8-Vc 43 2026-10-19 monthly 0.65 https://salesthumb.com/kb/shop-compliance-corrective-actions monthly 0.65 https://salesthumb.com/kb/pricing-screens-price-boards-specials How to share your public price page in SalesThumb https://i.ytimg.com/vi/D0G5Od4AgDc/hqdefault.jpg Build price boards and daily specials under Settings → Pricing Screens, then show them on your lobby TV, a public price page, and your online booking page. https://www.youtube-nocookie.com/embed/D0G5Od4AgDc 48 2026-10-15 How to schedule a daily special in SalesThumb https://i.ytimg.com/vi/yzSpxkDmfD0/hqdefault.jpg Build price boards and daily specials under Settings → Pricing Screens, then show them on your lobby TV, a public price page, and your online booking page. https://www.youtube-nocookie.com/embed/yzSpxkDmfD0 57 2026-10-17 How to put your prices on a lobby TV price board in SalesThumb https://i.ytimg.com/vi/fYGWp0jSgsc/hqdefault.jpg Build price boards and daily specials under Settings → Pricing Screens, then show them on your lobby TV, a public price page, and your online booking page. https://www.youtube-nocookie.com/embed/fYGWp0jSgsc 49 2026-10-17 monthly 0.65 https://salesthumb.com/kb/hq-pricing-screens-look-and-push monthly 0.65 https://salesthumb.com/kb/guided-online-booking monthly 0.65 https://salesthumb.com/kb/deposit-refund-cancellation-policy How to set your deposit refund and cancellation policy in SalesThumb https://i.ytimg.com/vi/-h9hnhd6Ifc/hqdefault.jpg Write the refund and cancellation policy customers see whenever they pay a deposit, which is also saved with each deposit for chargeback disputes. https://www.youtube-nocookie.com/embed/-h9hnhd6Ifc 48 2026-10-15 monthly 0.65 https://salesthumb.com/kb/texting-your-own-business-number monthly 0.65 https://salesthumb.com/kb/ai-receptionist-chat-and-phone How to set up the AI receptionist for website chat and calls in SalesThumb https://i.ytimg.com/vi/4ufo6QE4iZI/hqdefault.jpg Set where and when the AI receptionist answers, what it knows, how it hands off to your team, and how it picks up calls nobody answers. https://www.youtube-nocookie.com/embed/4ufo6QE4iZI 64 2026-10-15 monthly 0.65 https://salesthumb.com/kb/google-business-profile-chat monthly 0.65 https://salesthumb.com/kb/website-chat-bubble How to add a chat bubble to your website with SalesThumb https://i.ytimg.com/vi/ckdcPSavqbI/hqdefault.jpg Turn on Website chat, paste one line of code into your site, and answer visitors from your Inbox. https://www.youtube-nocookie.com/embed/ckdcPSavqbI 44 2026-10-19 monthly 0.65 https://salesthumb.com/kb/texting-consent-and-quiet-hours monthly 0.65 https://salesthumb.com/kb/salesthumb-assistant How to ask the SalesThumb assistant a how-to question or start a guided tour https://i.ytimg.com/vi/4p2XxtNG0wA/hqdefault.jpg The logo button in the bottom-right corner opens one assistant with three tabs: ask a how-to question, see your day, or start a guided tour. https://www.youtube-nocookie.com/embed/4p2XxtNG0wA 38 2026-10-19 monthly 0.65 https://salesthumb.com/kb/job-checklists How to set up job checklists in SalesThumb https://i.ytimg.com/vi/Em3F6j1jPP4/hqdefault.jpg Set up reusable step lists for tint, PPF, on-site and other jobs, with due times that count from the appointment, and work them on each job. https://www.youtube-nocookie.com/embed/Em3F6j1jPP4 58 2026-10-15 How to work a job checklist on an appointment in SalesThumb https://i.ytimg.com/vi/qMIbDcDEuds/hqdefault.jpg Set up reusable step lists for tint, PPF, on-site and other jobs, with due times that count from the appointment, and work them on each job. https://www.youtube-nocookie.com/embed/qMIbDcDEuds 46 2026-10-17 monthly 0.65 https://salesthumb.com/kb/running-a-sales-matrix-presentation How to Use the Sales Matrix https://i.ytimg.com/vi/cspECu8hSx4/hqdefault.jpg Step by step through a Sales Matrix presentation: picking the customer, each service screen, customizing windows, and checking out with a signature. https://www.youtube-nocookie.com/embed/cspECu8hSx4 68 2026-10-19 monthly 0.65 https://salesthumb.com/kb/customer-data-download-erase How to download or erase a customer's data on request in SalesThumb https://i.ytimg.com/vi/CZQq58teBwA/hqdefault.jpg When a customer asks what you have on file, or asks you to delete their personal information, you can handle it from their customer page. https://www.youtube-nocookie.com/embed/CZQq58teBwA 52 2026-10-17 monthly 0.65 https://salesthumb.com/kb/tint-medical-exemption How to record a medical tint exemption in SalesThumb https://i.ytimg.com/vi/srSX6lCa9ho/hqdefault.jpg If a customer has a physician's certificate or state permit for darker tint, record it on the quote so they aren't asked to sign the tint-law waiver. https://www.youtube-nocookie.com/embed/srSX6lCa9ho 41 2026-10-19 monthly 0.65 https://salesthumb.com/kb/customer-account-hold-and-stop-texting How to put a customer on hold in SalesThumb https://i.ytimg.com/vi/D0PFh7iEii8/hqdefault.jpg Flag a customer who owes money or shouldn't be booked, and record a customer's request to stop texting that they gave by phone or in person. https://www.youtube-nocookie.com/embed/D0PFh7iEii8 54 2026-10-17 monthly 0.65 https://salesthumb.com/kb/vehicle-photos-and-ai-inspect monthly 0.65 https://salesthumb.com/kb/mobile-messages How to text a customer from the SalesThumb mobile app https://i.ytimg.com/vi/Z6tsPQUkdm8/hqdefault.jpg Read and answer customer texts on your phone, reply to website and Facebook visitors in Leads, and see what to do when a customer has turned texts off. https://www.youtube-nocookie.com/embed/Z6tsPQUkdm8 41 2026-10-19 monthly 0.65 https://salesthumb.com/kb/mobile-workflow-board How to move jobs on the Workflow board on the SalesThumb mobile app https://i.ytimg.com/vi/ogLJSpk39Oo/hqdefault.jpg See where every job and quote stands on your phone and move it to the next step with one tap, on your shop's own workflow or the simpler Jobs board. https://www.youtube-nocookie.com/embed/ogLJSpk39Oo 45 2026-10-15 monthly 0.65 https://salesthumb.com/kb/mobile-cash-drawer How to open and close a cash drawer on the SalesThumb mobile app https://i.ytimg.com/vi/bljmOAO8e2s/hqdefault.jpg Open a drawer, log drops, payouts and pickups, and close out with a counted-cash check from your phone. https://www.youtube-nocookie.com/embed/bljmOAO8e2s 47 2026-10-19 monthly 0.65 https://salesthumb.com/kb/hq-royalty-sending-options monthly 0.65 https://salesthumb.com/kb/franchise-sales-playbook-compliance-territory monthly 0.65 https://salesthumb.com/kb/mobile-mark-quote-approved-or-declined How to mark a quote approved or declined on the SalesThumb mobile app https://i.ytimg.com/vi/6izSpcXcv2w/hqdefault.jpg When a customer says yes or no in person or on the phone, record it on the quote from the mobile app, then turn an approved quote into an invoice. https://www.youtube-nocookie.com/embed/6izSpcXcv2w 36 2026-10-15 monthly 0.65 https://salesthumb.com/kb/end-of-day-close-report How to run the end-of-day close report in SalesThumb https://i.ytimg.com/vi/-eNzOx0YO0g/hqdefault.jpg See today's payments by method (card, cash, check, ACH, financing, other), plus tips and the day's total, and check them against your deposits and cash drawer before you close. https://www.youtube-nocookie.com/embed/-eNzOx0YO0g 46 2026-10-17 monthly 0.65 https://salesthumb.com/kb/ar-aging-report How to see unpaid invoices by age (AR aging) in SalesThumb https://i.ytimg.com/vi/wWFYZVxL6qo/hqdefault.jpg The accounts receivable aging report groups every open invoice balance into 0-30, 31-60, 61-90 and 90+ days, then lists each invoice so you can chase the oldest first. https://www.youtube-nocookie.com/embed/wWFYZVxL6qo 51 2026-10-18 monthly 0.65 https://salesthumb.com/kb/void-a-warranty How to void a warranty in SalesThumb https://i.ytimg.com/vi/PfaQLYrFq70/hqdefault.jpg Void a warranty when the coverage no longer applies, such as film the customer had removed. Voiding asks for a reason, keeps it on file, and can't be undone. https://www.youtube-nocookie.com/embed/PfaQLYrFq70 41 2026-10-17 monthly 0.65 https://salesthumb.com/kb/cancellation-no-show-rate-report How to see your cancellation and no-show rate in SalesThumb https://i.ytimg.com/vi/N32brviWziE/hqdefault.jpg The Cancellation & No-Show Rate report shows how many appointments in a date range were completed, canceled, or missed, as counts and percentages. https://www.youtube-nocookie.com/embed/N32brviWziE 50 2026-10-15 monthly 0.65 https://salesthumb.com/kb/quote-aging-report How to find quotes that are going stale in SalesThumb https://i.ytimg.com/vi/QPkcPMFnDHM/hqdefault.jpg The Quote Aging report groups your open quotes by how many days old they are, so you can follow up before they go cold. https://www.youtube-nocookie.com/embed/QPkcPMFnDHM 51 2026-10-17 monthly 0.65 https://salesthumb.com/kb/year-over-year-report How to compare this year to last year in SalesThumb https://i.ytimg.com/vi/afaDZaTytzM/hqdefault.jpg See revenue for any period next to the same dates one year earlier, with the change as a percent and in dollars. https://www.youtube-nocookie.com/embed/afaDZaTytzM 46 2026-10-19 monthly 0.65 https://salesthumb.com/kb/top-services-and-service-mix-report How to see your top services and service mix in SalesThumb https://i.ytimg.com/vi/JGTWtaKKwg8/hqdefault.jpg Top Services ranks the services you book most often; Service Mix shows how your revenue splits across categories like window tint, PPF and detailing. https://www.youtube-nocookie.com/embed/JGTWtaKKwg8 46 2026-10-19 monthly 0.65 https://salesthumb.com/kb/rebook-rate-and-retention-cohorts How to see customer retention and rebook rate in SalesThumb https://i.ytimg.com/vi/LAkGMqjvnzs/hqdefault.jpg Rebook Rate shows the share of finished visits where the customer came back within 90 days; Retention Cohorts shows how each month's new customers keep coming back. https://www.youtube-nocookie.com/embed/LAkGMqjvnzs 57 2026-10-19 monthly 0.65 https://salesthumb.com/kb/message-volume-and-response-time-report How to check your text response time in SalesThumb https://i.ytimg.com/vi/GtyXoaCfowY/hqdefault.jpg Message Volume shows texts and emails sent, received and delivered; Response Time shows how long customers wait for a reply and how many you answer. https://www.youtube-nocookie.com/embed/GtyXoaCfowY 45 2026-10-19 monthly 0.65 https://salesthumb.com/kb/mark-quote-approved-or-declined How to mark a quote approved or declined yourself in SalesThumb https://i.ytimg.com/vi/5oUlZVg9ARo/hqdefault.jpg When a customer says yes or no on the phone or in person, mark the quote approved or declined from the web app, then convert an approved quote to an invoice. https://www.youtube-nocookie.com/embed/5oUlZVg9ARo 47 2026-10-19 monthly 0.65 https://salesthumb.com/kb/duplicate-quote-or-invoice How to duplicate a quote or invoice in SalesThumb https://i.ytimg.com/vi/8UDTQuKBYkU/hqdefault.jpg Copy an existing quote or invoice, with the same customer, vehicle and line items, into a new one you can edit before saving. https://www.youtube-nocookie.com/embed/8UDTQuKBYkU 41 2026-10-19 monthly 0.65 https://salesthumb.com/kb/daily-revenue-report How to see your daily revenue in SalesThumb https://i.ytimg.com/vi/HKCoRBWkrP4/hqdefault.jpg The Daily Revenue report shows the payments you collected each day in a date range, with your total, average per day, best day and a bar for every day. https://www.youtube-nocookie.com/embed/HKCoRBWkrP4 46 2026-10-17 monthly 0.65 https://salesthumb.com/guides/complete-guide-starting-window-tint-shop-2026 2026-04-12T00:00:00.000Z monthly 0.8 https://salesthumb.com/guides/ceramic-coating-shop-operations-playbook 2026-03-15T00:00:00.000Z monthly 0.8 https://salesthumb.com/guides/ppf-installer-pricing-strategy-guide 2026-02-08T00:00:00.000Z monthly 0.8 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